
From Zero to Community Pharmacy Hero With Hashim Zaibak
04/18/24 • 38 min
While the path to multi-store ownership may look different for everyone, the principles remain the same.
From his first location in 2011 to over 20 stores in 2024, Hashim Zaibak’s rule for managing multiple stores has remained the same - “I take care of the people who are going to take care of the people who are going to take care of the customers”
On this episode of The Bottom Line Pharmacy Podcast, we sit down with Hashim Zaibak, PharmD, CEO of Hayat Pharmacy and NCPA Ownership Workshop extraordinaire to discuss how to manage multiple stores, the NCPA Ownership Workshop, opportunities pharmacies have with clinical services, being recognized as a provider, and more!
Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes.
Click here for the transcript
More about our guest:
Dr. Hashim Zaibak, PharmD is the Founder and CEO of Hayat Pharmacy, an independent pharmacy with over 20 locations serving the Milwaukee area.
Dr. Zaibak started his career as a pharmacist in 1999 after graduating from the University of Illinois‐Chicago. With over fifteen years of experience, he has seen the industry from multiple vantage points.
Dr. Zaibak has over six years of experience as a Clinical Instructor to help train pharmacy students from six pharmacy schools in the Wisconsin and Illinois area (Concordia University, Rosalind Franklin University, University of Wisconsin, University of Illinois, Midwestern University, and MCW School of Pharmacy). As recognition of Hashim’s excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart’s 2014 Pharmacy of the Year.
Want to learn more about Hashim and Hayat Pharmacy? Click below to check them out!
Stay connected with us on social media:
Facebook
Twitter (X)
LinkedIn
Instagram
CPA’s:
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
More resources about this topic:
While the path to multi-store ownership may look different for everyone, the principles remain the same.
From his first location in 2011 to over 20 stores in 2024, Hashim Zaibak’s rule for managing multiple stores has remained the same - “I take care of the people who are going to take care of the people who are going to take care of the customers”
On this episode of The Bottom Line Pharmacy Podcast, we sit down with Hashim Zaibak, PharmD, CEO of Hayat Pharmacy and NCPA Ownership Workshop extraordinaire to discuss how to manage multiple stores, the NCPA Ownership Workshop, opportunities pharmacies have with clinical services, being recognized as a provider, and more!
Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes.
Click here for the transcript
More about our guest:
Dr. Hashim Zaibak, PharmD is the Founder and CEO of Hayat Pharmacy, an independent pharmacy with over 20 locations serving the Milwaukee area.
Dr. Zaibak started his career as a pharmacist in 1999 after graduating from the University of Illinois‐Chicago. With over fifteen years of experience, he has seen the industry from multiple vantage points.
Dr. Zaibak has over six years of experience as a Clinical Instructor to help train pharmacy students from six pharmacy schools in the Wisconsin and Illinois area (Concordia University, Rosalind Franklin University, University of Wisconsin, University of Illinois, Midwestern University, and MCW School of Pharmacy). As recognition of Hashim’s excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart’s 2014 Pharmacy of the Year.
Want to learn more about Hashim and Hayat Pharmacy? Click below to check them out!
Stay connected with us on social media:
Facebook
Twitter (X)
LinkedIn
Instagram
CPA’s:
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
More resources about this topic:
Previous Episode

Bonus Episode: Appearance on The Catalyst Pharmacy Podcast: Tackle Pharmacy Accounting
From DIR fees to current PSAO behavior, dive deep into independent pharmacy accounting on this bonus episode featuring Scotty Sykes, CPA, CFP's appearance on The Catalyst Pharmacy Podcast.
Want to watch the full episode? Click here.
More About the Catalyst Pharmacy Podcast:
Presented by PioneerRx, the Catalyst podcast dives into current events that are shaping how pharmacists approach their patients and their business.
Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Sales, and Marsha Bivins Director of Marketing.
Fuel your passion for pharmacy, one conversation at a time.
Want to learn more about PioneerRx, the Catalyst Pharmacy Podcast, and what they do? Check out all of their links below:
Jeff Key, President of PioneerRx LinkedIn
Marsha Bivins Director of Marketing
Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes. https://www.sykes-cpa.com/media-resources/the-bottom-line-pharmacy-podcast/
Want to stay connected? Check out all our social media:
Sykes & Company P.A.:
CPA’s:
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
More resources about this topic:
Service – RX Assessment
Article – Fundamentals of Pharmacy Accounting
Podcast – Minimizing DIR Fees
Article – How to Manage DIR Fees
Webinar – DIR Fees Best Practices
Next Episode

Improving Cash Flow with Inventory Management with Jared Barton
If you saw every bottle or capsule on your shelf as a $100 bill, you might be trying to find ways to get that money into your bank account, especially in the cash flow crunch that pharmacies are facing now.
This is exactly what perpetual inventory from Inventory IQ allows you to do.
In this episode of The Bottom Line Pharmacy Podcast, we share insights to help you keep cash in your bank, not on your shelf. We dive deep into inventory management, how to improve your cash flow, ways you can control your inventory, and more!
Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes.
Read and follow along with this episode by clicking here.
More about our guest:
Jared Barton is the CEO of Inventory IQ and the Secretary of the Board of Pharmacy Marketplace. With 9 years in the independent pharmacy industry and 600+ independent pharmacies served; Inventory IQ is the nation’s premier independent pharmacy inventory management firm. They help pharmacies maximize efficiency through inventory management and assisting with perpetual inventory implementation/maintenance through their monthly Inventory Mining program, and they also provide inventory count services for tax purposes, transitions of ownership, and third-party audits.
Want to learn more about Jared Barton, Inventory IQ, and stay connected with them? Check out their social media below:
Want to stay connected? Check out all of our social media:
Sykes & Company P.A.:
Facebook
Twitter (X)
LinkedIn
Instagram
CPA’s:
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
Ollin Sykes – CPA, CMA, CITP LinkedIn
More resources about this topic:
Blog – Maximizing Your Largest Expense: Inventory
Webinar – Inventory: Keep Cash in the Bank, Not the Shelf
Blog – Accrual vs. Cash Method of Accounting for Inventory Management
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