Pharmacy Reconciliation 101: Managing Payments Effectively Featuring Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth®

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Is your pharmacy getting paid what it’s supposed to be getting paid? Make reconciliation your superpower!

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth® to discuss all things reconciliation, including:

• The importance of having a robust reconciliation process in the pharmacy industry.
• Common issues pharmacies face, such as delayed payments and administrative errors.
• The benefits of using reconciliation services and tools to streamline financial management.
• Tax implications of reconciliation

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Click here for the transcript
More about our guest:

Vanessa’s pharmacy journey began in 2010, blending experience in retail, reconciliation, and sales. Starting as a cashier at Walgreens, Vanessa worked up to management before moving into pharmacy finance at EnlivenHealth®, supporting reconciliation customers directly. Vanessa transitioned to sales, helping pharmacies find the best solutions while strengthening their skills in customer relations and industry insight. Now, as a Supervisor in the Reconciliation Department, Vanessa continues to help customers manage their financial operations with our reconciliation product.

Want to learn more about Vanessa and EnlivenHealth®? Click below to check them out!

Vanessa Luu LinkedIn: https://www.linkedin.com/in/vanessa-luu-bb8844229/

EnlivenHealth® LinkedIn: https://www.linkedin.com/company/enlivenhealth/

EnlivenHealth® Website: https://enlivenhealth.co/

EnlivenHealth® Facebook: https://www.facebook.com/EnlivenHealthCo

EnlivenHealth® Twitter (X): https://x.com/EnlivenHealthCo

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Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter

More resources about this topic:

Podcast – This is Why You Don’t Fill and Pray

Webinar – Cents and Sensibility

Podcast – Tax Reform Update: 2025 Changes to the Tax Cuts and Jobs Act

Video – Optimize Your Pharmacy’s Third-Party Reconciliation

Video – The Most Important Accounts Receivables in a Pharmacy