That InboxArmy Podcast

In this episode, InboxArmy's Scott Cohen welcomes Carlos Gil, US Brand Evangelist for GetResponse, to discuss how email marketing and social media marketing work together. Carlos discusses the need for brands to humanize and future-proof their marketing by building better relationships with customers. They discuss the need for businesses to listen to their audience, engage with them, and focus on building advocacy.

00:00 - Introduction and the Role of Social Media in Email Marketing
03:18 - Carlos Gil's Journey to GetResponse
10:25 - Email as the Original Social Media and the Importance of Integration
15:18 - Building Relationships and Advocacy Across Channels
21:39 - Focusing on Individual Customers for Long-Term Success
25:03 - Analyzing Data to Identify Loyal Advocates
26:59 - Executing a Unified Brand Voice: Strategies and Challenges
36:46 - Strengths and Limitations of Social Media, Email, and SMS Marketing
43:02 - Listening, Engagement, and Building Advocacy
48:54 - Aligning the Social Media and Email Teams: Collaboration Strategies

In this episode, InboxArmy's Scott Cohen and Garin Hobbs welcome Brian Riback of Labrador to discuss the challenges of building and executing personalization in the right ways. In the conversation, Brian discusses the importance of data health, proper setup of data for rules- and non-rules-based personalization, and the role technology plays in enabling personalization. Join us as Brian passionately dives into the common sense needed to drive proper personalization.

05:17 - Effective Personalization in 2024
07:45 - What Companies Need in Place to Power Personalization
17:57 - The Line Between Effective Personalization and Creepy
26:19 - Reconciling Privacy and Data Collection for Personalization
33:53 - How Much Tech is Too Much Tech?
42:16 - Is AMP for Email Worth It?
43:39 - Personalization Success Stories

In this episode, InboxArmy's Scott Cohen and Garin Hobbs welcome Megan Boshuyzen, Senior Email Developer at Sinch, to discuss the intricacies of email development in interactive email, AMP for Email, personalization, and more. The conversation covers the value of interactivity in email as well as the challenges of implementation. We also cover dark mode and all the complexity that it brings to email developers. Join us for this fantastic, lively conversation about evolving landscape of email development and its vital importance to email marketing.

07:05 - What's Possible with Interactive Email?
10:45 - Where's the Value with Interactive Email?
14:48 - Success Stories from Interactive Email
19:35 - Diving into AMP for Email
32:10 - What does Effective Personalization Look Like in 2024?
36:38 - The Intricacies of Dark Mode
45:42 - A Desire for Email Development Standards

In this episode, InboxArmy's Scott Cohen and Garin Hobbs discuss AMP for Email and WhatsApp marketing with Nicholas Einstein of Netcore Cloud. The trio covers the capabilities and complexities of AMP for Email -- including its ability to enable interactive experiences inside the email. Nick also dives into the intricacies of WhatsApp's marketing potential, how it overlaps with SMS, MMS, and RCS, and how marketers should think about their cross-channel investments. A great listen for all.

01:14 - Nick's history
02:43 - AMP for Email 101
04:44 - Headwinds for AMP for Email
11:10 - Is the AMP juice worth the squeeze?
15:28 - Examples of AMP performance
19:42 - How AMP compares to MovableInk, LiveClicker, Zembula, etc.
22:33 - Processes for the AMP MIMEtype
25:09 - Security implications for AMP
28:28 - WhatsApp from the marketer's perspective
32:33 - How WhatsApp compares to SMS/MMS
35:33 - How RCS fits into the picture
38:55 - How marketers should think about channel investments

In this episode, InboxArmy's Scott Cohen and Garin Hobbs welcome Matt Holman, founder of Subscription Prescription and Commerce Catalyst. The conversation covers the challenges and strategies of running a subscription business and the importance of delivering value, understanding customer value, and reducing churn. We discuss the importance of email marketing and its ability to deliver value, customization, and storytelling and its crucial role in the subscription marketing channel mix.