Navigating the AI Revolution with Conor Pendergrast (Table Service 105)
03/25/25 • 32 min
Join host Jordan Hooker and Conor Pendergrast, a veteran customer support and success leader as they discuss how to navigate the AI revolution. How should leaders be thinking about the tools? And how should organizations incorporate them into their workflows? Listen to hear more!
Want to connect with Conor? Find him on LinkedIn: https://www.linkedin.com/in/conorpendergrast/
Learn more about Conor’s B2B consulting work: https://www.customersuccess.cx/
Sign up for Conor’s daily newsletter: https://www.customersuccess.cx/daily
Interested in testing our Conor’s new roadmapping product? https://www.customersuccess.cx/ai-roadmap (mention Table Service when you sign up!)
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Join host Jordan Hooker and Conor Pendergrast, a veteran customer support and success leader as they discuss how to navigate the AI revolution. How should leaders be thinking about the tools? And how should organizations incorporate them into their workflows? Listen to hear more!
Want to connect with Conor? Find him on LinkedIn: https://www.linkedin.com/in/conorpendergrast/
Learn more about Conor’s B2B consulting work: https://www.customersuccess.cx/
Sign up for Conor’s daily newsletter: https://www.customersuccess.cx/daily
Interested in testing our Conor’s new roadmapping product? https://www.customersuccess.cx/ai-roadmap (mention Table Service when you sign up!)
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Previous Episode
Automating delightful customer experiences with Nino Cavenecia (Table Service 104)
Join host Jordan Hooker and Nino Cavanecia, a seasoned expert in customer experience and the CEO of SwiftCX as they discuss Nino's approach to creating scalable and effective customer service solutions. The conversation delves into the evolution of customer support technology, the role of AI, and the importance of evaluating AI tools critically. Nino shares insights about SwiftCX's mission to empower support teams and enhance customer experiences through innovative technology.
Want to connect with Nino? Find him on LinkedIn: https://www.linkedin.com/in/ninocavenecia/
Learn more about SwiftCX: https://www.swiftcx.com/
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Next Episode
The mistakes we make and a better path with Rob Dwyer (Table Service 106)
Join host Jordan Hooker and Rob Dwyer, a contact center pro, VP of Customer Engagement at Happitu, podcast host, and customer experience thought leader, as they dig into topics like improving customer surveys, choosing and implementing the right technology, and some insights into getting the most value from AI.
Want to connect with Rob? Find him on LinkedIn: https://www.linkedin.com/in/j-robert-dwyer/
Learn more about Rob's with Happitu: https://happitu.com/
Listen and subscribe to Rob's podcast, Next in Queue: https://www.youtube.com/@nextinqueue
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
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