Jesse Rabbits: What is a Deal Desk and How Does it Drive Sales and Revenue
04/07/22 • 40 min
Previous Episode
Henrique Moniz de Aragão: Aligning the B2B Sales Process with Buyer Behavior
“80% of the time, by the time a customer reaches out to a vendor, they've already made up their mind.”
That’s just one of the many nuggets of truth that Henrique Moniz de Aragão of Ultimate.ai shared with us in this week’s RevAmp podcast. He had a front-row seat to the explosion in the B2B software market in his previous role as the VP and GM of EMEA at G2.
In our conversation, he provides a deep understanding of how buyer behavior has changed and how marketing and sales organizations are evolving to match buyer expectations.
Next Episode
Russ Drury: Should Customer Success Own Subscription Renewals?
Russ Drury, Senior Director of Solutions and Success at Zeplin, joined our latest RevAmp podcast to share the pros and cons of Customer Success owning renewals and expansions. Listen to the full interview to learn how you can help your CS managers drive renewals and expand revenue.
- The customer success vs. sales personality
- The characteristics of a good CS manager
- How to coach CS managers for urgency, empathy, and impact
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