Don't be a D#@%- what leaders must avoid at all costs

Some leaders believe that everything revolves around them and that whatever they say is correct. When you become self-absorbed or have an exalted ego, you create your own sense of reality, making it impossible to gain the trust of other team members. Trust is critical. Leaders are unable to generate buy-in from team members at any level of the organization without it.

A genuine sense of community is required to move a health-care system forward. When animosity exists among team members, it is impossible for everyone to put their shoulders to the wheel together. Some leaders believe that encouraging competition among members of their C-suite is a highly effective motivational strategy, but you would be hard pressed to find a successful sports team that thrives on this dynamic. The best teams in any sport emerge from the locker room ready to fight for one another, and they understand that resentment jeopardizes their chances of success. Healthcare organizations are no exception, and leaders who believe otherwise are doomed.

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