16. Kay and Shi—How to Recover When Things Don't Go As Planned

09/28/20 • 50 min

Multiply Your Success with Dr. Tom DuFore

Have you ever implemented a new service or marketing initiative only to have a result you didn't expect? How did you recover from it?
Our guests today, Kay and Shi, share a couple of misses and how they recovered by being vulnerable, open, and transparent with your team and customers.
When Kay and Shila were 10 and 17, their parents quit their careers and “bet it all” to buy a tiny breakfast restaurant in a California ski town. These sisters instantly gained a front row seat to the drama of American entrepreneurship, all while bussing tables and working the new family business on the daily. As they became adults, they joined the ownership and helped grow the business into a national brand featured on Food Network and in the New York Times. With Mom and Dad now retired, Kay and Shila lead the business as it serves millions of guests across multiple states each year. Often recognized for their unique marketing strategies and dedication to development Kay and Shila find that their love for each other fuels their drive and success.

Since 2015 Kay and Shila have shared their stories and strategies as speakers and podcasts hosts, and as the marketing faculty for leadership expert and bestselling author John Maxwell’s global team of speakers, coaches and trainers. They love to serve delightful experiences with results-oriented focus and simple, actionable takeaways. Kay and Shila now channel their learnings into their daily 5 minute podcast and blog: The Mentorship Quest and add value daily through their social channels.

Kay and Shi on Instagram = CLICK HERE
Kay and Shi's Podcast, Mentorship Quest = CLICK HERE
Kay and Shi's website = CLICK HERE
Squeeze In website = CLICK HERE
Squeeze In franchising = CLICK HERE

If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.

The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

Kay and Shi on Instagram = CLICK HERE
Kay and Shi's Podcast, Mentorship Quest = CLICK HERE
Kay and Shi's website = CLICK HERE
Squeeze In website = CLICK HERE
Squeeze In franchising = CLICK HERE

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15. Gregg Sargent—How This One Thing Could Double Your Profit

Are you trying to figure out how to make more profit in your business? I know, I know, we are too. I think that all businesses are trying to do that.
Gregg Sargent shares in this episode some of the tips and strategies he has used in his own businesses which he became the #1 Chem-Dry franchisee and Marketer of the Year out of 48 countries worldwide. He then sold that business and opened up an independent company which he grew and sold as well. He shares with us his tips and ideas for growing profits over growing revenue and how you need to fix what you have before you can add to it.
Gregg Sargent is an expert in the carpet cleaning, restoration, and mitigation industries. He has 20 years of experience in building and growing companies. Here are links to Gregg's website:

Gregg's Free Tools and Free Break Even Calculator Download: CLICK HERE.
Gregg Sargent's Online Courses and Training: CLICK HERE.
Follow Gregg on Facebook: CLICK HERE.
Contact Gregg at: [email protected]

Next Episode

17. John Francis—Why You Need a Board of Advisors

Do you have a board of advisors? If your answer is "no" or "what is that?" then this podcast is a must listen to for you.
Today's guest is John Francis, or better known as Johnny Franchise! Johnny Franchise helped build his family business from 1 location to over 1,000 locations, help take it public, and eventually sell the business. He then became the franchisee of the year for PostNet and received the “Franchisee of the Year Award” from the International Franchise Association! John also serves on numerous boards and, most notably, sits on the Board of Directors for Sport Clips. He has a ton of great lessons and wisdom to share.
Here are some of the links to connect with Johnny Franchise!