How to Make Uncomfortable Situations Comfortable

11/16/21 • 68 min

MediatorPodcast.com - Mediation, Negotiation & Collaboration

Hi Welcome to MediatorPodcast.com - A podcast and video series about mediation, negotiation, and collaboration. My name is Melissa Gragg, a divorce valuation and mediation expert in St. Louis Missouri.

During this episode we will discuss How To Make Uncomfortable Situations Comfortable with Mike Gregory. Mike is a mediator in Minneapolis Minnesota, author of 13 books regarding various topics and creator of the collaboration effect ®. He is a frequent speaker and uses mediation techniques to deescalate situations.

Welcome Mike!!

When did you first learn about collaboration?
What is collaboration versus communication?
What is The Collaboration Effect?
What happens in our brains when we are angry and how can we stop from getting angry?
How can you de-escalate and help others de-escalate?
How does your attitude impact the process?
Do you address beliefs or values?
What type of communication works best and why to make situations more comfortable?
How can you build trust?
How can you be an active listener?
Why do you say "lead with compassion and listen with empathy?"
Do you want to share any bonus items with our audience? (The Asking Formula by John Baker and the course on Happiness from Yale University free online.)

Melissa Gragg
CVA, MAFF, CDFA
Expert testimony for financial and valuation issues
Bridge Valuation Partners, LLC
[email protected]
http://www.BridgeValuation.com
http://www.ValuationPodcast.com
http://www.MediatorPodcast.com
https://www.valuationmediation.com
Cell: (314) 541-8163

Michael Gregory
NSA, MBA, ASA, CVA
Michael Gregory Consulting, LLC
Founder/Owner
Conflict Resolution Specialist | Speaker| Author
651.633.5311
mikegreg.com

Welcome Mike!!

When did you first learn about collaboration?
What is collaboration versus communication?
What is The Collaboration Effect?
What happens in our brains when we are angry and how can we stop from getting angry?
How can you de-escalate and help others de-escalate?
How does your attitude impact the process?
Do you address beliefs or values?
What type of communication works best and why to make situations more comfortable?
How can you build trust?
How can you be an active listener?
Why do you say "lead with compassion and listen with empathy?"
Do you want to share any bonus items with our audience? (The Asking Formula by John Baker and the course on Happiness from Yale University free online.)

Michael Gregory
NSA, MBA, ASA, CVA
Michael Gregory Consulting, LLC
Founder/Owner
Conflict Resolution Specialist | Speaker| Author
651.633.5311
mikegreg.com

Previous Episode

Forensic Psychology and Mediation

Hi Welcome to MediatorPodcast.com - A podcast and video series about mediation, negotiation, and collaboration. My name is Melissa Gragg, I provide online valuation, divorce and mediation services in St. Louis, Missouri.

Today we will discuss Forensic Psychology and Mediation with Shari Belitz. Shari is an attorney, trial, jury and litigation consultant in New York. She also owns educational company that teaches psychology to litigators.

Welcome Shari!

Tell us about your background and how you are helping attorneys.
How does Social Psychology play into litigation and mediation?
What is cognitive bias?
What is Anchoring?
What is Adjustment?
How does “Anchoring” and “Adjustment” show up in mediation and settlement negotiations?
What are some strategies to counter balance these cognitive biases?
1. Refute the anchor
2. Offer data as to why the anchor is incorrect
3. Set your own data-backed anchor
Can we walk through an example using these strategies – when a business valuation is involved and maybe there is an offer on the table that is really low?
What are some other ways to use psychology in the mediation or negotiation process?
Tell us how attorneys and mediators can work with you.

Shari Belitz
Litigation Strategist | CEO of Shari Belitz Communications | Founder of EnPSYCHLAWpediaTM | Best Selling Author | Keynote Speaker
Email : [email protected]
Telephone: 1 (929) 457-3030
https://www.linkedin.com/in/shariebelitz/

Next Episode

Mediation Settlement Negotiations: Dealing with Emotional Stress

Hi, welcome to MediatorPodcast.com, a podcast and video series about mediation, negotiation and collaboration. My name is Melissa Gragg and I'm a valuation expert and mediator in St. Louis, Missouri. I specialize in divorce and partner disputes.
Today we will discuss issues around mediation, settlement negotiations, and dealing with emotional stress. In the mediation, I'm going to be speaking with another mediator and negotiation coach, Alice Shikina, who's based in California. She has a tremendous amount of emotional intelligence and empathy that she uses to successfully mediate case after case. She also has a very unique background with over 20 years of theater experience.
1. How do you tune into clients’ emotions to produce a successful negotiation outcome?
2. How do you handle parties who are very pessimistic about settlement?
3. What do you do when parties seemingly want very different things?
4. Perspective is very important. Tell us more about this.
5. What part do emotions play in settlement?
6. What are clear communication strategies used in dispute settlements?
7. How does a negotiation coach prepare clients before a settlement dispute or negotiation?
8. About Alice Shikina and mediation - mediator and negotiation coach focusing on emotional stress
9. What should clients look for in a mediator or negotiation coach?
Melissa Gragg
CVA, MAFF, CDFA
Expert testimony for financial and valuation issues
Bridge Valuation Partners, LLC
[email protected]
http://www.BridgeValuation.com
http://www.ValuationPodcast.com
http://www.MediatorPodcast.com
https://www.valuationmediation.com
Cell: (314) 541-8163
Alice Shikina
Shikina Mediation and Arbitration
415-793-8729
[email protected]
www.shikinamediation.com

MediatorPodcast.com - Mediation, Negotiation & Collaboration - How to Make Uncomfortable Situations Comfortable

Transcript

Melissa Gragg00:00:00.059

Hi, welcome to mediator

Melissa Gragg00:00:02.430

podcast.com , a podcast and video series about mediation, negotiation and collaboration. My name is Melissa Gragg, and I'm a divorce valuation and mediation expert in St. Louis Missouri. During this episode, we will discuss how to make uncomfortable situations comfortable with Mike Gregory. Mike is a mediator in Minneapolis, Minnesota, author of 13 books regardi