Matt talks - Mews Product Roadmap 2025 with Josef [Pepa] Starýchfojtů

04/11/25 • 59 min

In this episode, Matt Welle is joined by Mews CTPO Pepa [Josef] Starýchfojtů to chat about the upcoming plans for Mews product line-up in 2025. It's a chance to learn more about our commitment to advancing and transforming both hospitality technology and the hospitality industry.

Mews is a cloud-native PMS trusted by more than 12,500 properties around the world. Helping hoteliers automate manual tasks, personalize guest experiences with AI, and increase a property's revenue - all from one intuitive platform.

Learn more about our product here: https://hubs.ly/Q03dR3gQ0
Discussion points

00:00 - Introduction
04:29 - Identifying pain points in hospitality
07:06 - Personal experiences in hospitality
10:53 - Innovations and future developments in hospitality
16:04 - Holistic approach to revenue management
18:14 - Understanding guest experience metrics
27:34 - Standardizing metrics across the hotel industry
29:37 - Integrating data for better revenue management
31:31 - The future of Atomize and Mews
33:44 - Challenges in revenue management processes
35:08 - Expanding beyond traditional revenue management
37:27 - Optimizing guest segmentation and offers
39:07 - Dynamic pricing opportunities in hospitality
44:28 - Acquisition of Quotelo and future plans for events in hospitality
51:05 - The rise of extended stay in hospitality
52:29 - Innovative uses of lobby spaces for revenue generation
54:51 - Improving accounting processes for hotels

Learn more about our product here: https://hubs.ly/Q03dR3gQ0
Discussion points

Previous Episode

Matt Talks - Building a high performing hotel tech stack with Timur Dikman

In this episode, Matt and Solutions Architect Lead Timur Dikmam from Mews, explore the core of a thriving hotel ecosystem—the Property Management System (PMS). From seamless distribution and accounting to automated pricing (with half of hotels still not taking advantage!), the right tech stack enhances operations, revenue, and guest satisfaction. Whether you're an independent hotel or a global brand, aligning technology with your brand promise is essential. Tune in to learn how smart integrations can elevate your hotel's efficiency and profitability!

Episodes drop here first: https://hubs.ly/Q0350wrf0
You can also follow us on YouTube: https://youtu.be/X8BDuQwn7WE

#hotels #hoteltech #hoteltechstack #ecosystem #RMS #PMS #hospitalitypodcast

Next Episode

Matt talks - Driving total revenue per available guest

In this episode Matt dives into some fresh takes on hotel revenue and why the lifetime value of a guest really matters. He breaks down what actually drives performance, what motivates guests to spend more, and how hoteliers can tap into those opportunities. Plus, he shares how Mews helps make it all happen..
#mews #hospitality #hoteltech #hospitalitytech
More content here - https://hubs.ly/Q03hC3mG0
0:00 – Introduction: Shift to Guest Centric Profiles
2:13 – Focus on Revenue Metrics: RevPAG
2:51 – Traditional Metrics vs. Guest-Centric Metrics
4:07 – The Importance of Personalization
5:44 – Cost of Guest Acquisition vs. Retention
6:50 – Benefits of Personalized Loyalty Programs
7:46 – Utilizing Guest Data for Personalization
8:36 – Centralizing Revenue Reporting
10:19 – Shifting Focus from Standards to Personalization
12:01 – Evolving the Role of Revenue Managers
12:58 – Setting Goals for Revenue per Available Guest
13:56 – Running Tests for Continuous Improvement
14:35 – Fostering Ownership and Excitement in Teams
15:30 – The Future of Guest Experience Management
16:24 – Enhancing Guest Profiles with Data Merging
17:21 – Tracking Recurring Guests Effectively
18:15 – Integrating Loyalty Programs
18:56 – Utilizing QR Codes for Convenience
19:28 – Maximizing Underutilized Spaces
20:12 – Streamlining Early Check-In Options
20:56 – Integrating Restaurant Reservations
22:40 – Transforming Non-Revenue Spaces
24:06 – The Role of Revenue Managers and Commitment to Guest Experience