Net Promoter Score Meaning and Industry Averages

Brandon explains the one question you need to ask your customers that determines your Net Promoter Score and how to get it from your customers.
This is Part 3 of a four part mini-series on Net Promoter Score. Check the last two MARKETING episodes on Net Promoter Scores.
MARKETING Ep. 4:
Net Promoter Part 1 - Net Promoter Score Definition
MARKETING Ep. 5:
Net Promoter Part 2 - Net Promoter Score Meaning and Industry Averages

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