How Steven Coen Helps Business Generate Revenue from Work They’re Already Doing

01/10/24 • 18 min

Steven Coen, CEO and founder of SaRA Health, shares his journey of transforming healthcare through customer care and empathy. Steven discusses the challenges and triumphs faced while scaling SaRA Health, emphasizing the importance of caring deeply for customers. He details how a unique combination of technology, personal experiences, and dedication led to the development of a platform that significantly improves patient engagement in the physical therapy realm. This episode is a must-listen for anyone interested in innovative healthcare solutions, entrepreneurship, and the power of empathy in business.

Chapters:

00:00:00 - Introducing Steven Coen and His Vision for Healthcare
00:00:46 - Origins of Innovation: Birth of SaRA Health
00:03:01 - Building the Dream Team: Key Roles and Collaboration in Startups
00:05:04 - Market Mastery: Tailoring Services to Customer Needs
00:08:53 - Overcoming Obstacles: Early Challenges and Growth Lessons
00:10:02 - Navigating Change: Adapting to Policy Shifts and Mentorship Influence
00:15:05 - Tech-Driven Care: Exploring SaRA Health's Cutting-Edge Solutions
00:17:00 - Wrapping Up: Insights Recap and How to Connect with Steven Coen

Links And Resources:

SaRA Health
Steven Coen on LinkedIn
Amplafy Media
Hector Santiesteban on LinkedIn
Hector Santiesteban on Twitter

Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!

Chapters:

00:00:00 - Introducing Steven Coen and His Vision for Healthcare
00:00:46 - Origins of Innovation: Birth of SaRA Health
00:03:01 - Building the Dream Team: Key Roles and Collaboration in Startups
00:05:04 - Market Mastery: Tailoring Services to Customer Needs
00:08:53 - Overcoming Obstacles: Early Challenges and Growth Lessons
00:10:02 - Navigating Change: Adapting to Policy Shifts and Mentorship Influence
00:15:05 - Tech-Driven Care: Exploring SaRA Health's Cutting-Edge Solutions
00:17:00 - Wrapping Up: Insights Recap and How to Connect with Steven Coen

Links And Resources:

SaRA Health
Steven Coen on LinkedIn
Amplafy Media
Hector Santiesteban on LinkedIn
Hector Santiesteban on Twitter

Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!

Previous Episode

Intelebee: Navigating the Virtual Pipeline with Sapphire Gas Solutions CEO Sam Thigpen

Welcome, everyone, to another insightful episode of the Intelebee Podcast. Today we have a special guest joining us – Sam Thigpen, the CEO of Sapphire Gas Solutions. At Sapphire, they specialize in providing virtual pipeline solutions for various sectors, addressing the challenges of utility pipelines, high horsepower, asphalt aggregate, and other scenarios where virtual pipeline systems are a necessity. Sam's wealth of experience and leadership in the natural gas industry brings a unique perspective to our discussion.

In this episode, we dive deep into Sam's journey, starting from his early days as a gas plant operator in 1998 to founding Sapphire in 2005. We explore the significant transformations the company underwent, from small-scale control system services to becoming a leading contractor in compressed and liquefied natural gas fueling station construction. Sam shares valuable insights into the challenges and adjustments that accompanied Sapphire's growth, especially during the downturn in 2015, prompting a strategic shift into pipeline and utility infrastructure support nationwide.

Discover the intricacies of Sapphire's day-to-day operations, including the essential tools like CRM software, project management systems, and ERP solutions that enable them to efficiently manage projects spanning across all 48 states. Sam sheds light on the future trends they are monitoring, emphasizing data acquisition and predictive analytics as key components for the industry's evolution. As we wrap up, Sam highlights pivotal partnerships that have contributed to Sapphire's success, from equipment manufacturers to transportation services and capital sponsors.

If you're a business executive or owner, or simply intrigued by the dynamics of the energy industry, this episode is a must-listen. Tune in for a captivating conversation on navigating the virtual pipeline and fueling growth in a dynamic business landscape!

Links And Resources:

Next Episode

How Bill Harper Scales Using Purpose and Story

Bill Harper, CEO and chief creative officer at Brand Boss, tells us about the transformative power of storytelling in branding. He shares his expertise on how moving beyond features to telling a compelling story can significantly impact a brand's presence and scalability. Harper emphasizes the importance of understanding and aligning with the target audience's values, using examples like Apple and Nike to illustrate successful brand storytelling. This episode is a treasure trove of insights for anyone looking to elevate their brand through strategic narrative.

Chapters:

00:00:00 - Welcome: Introducing Bill Harper, Brand Storytelling Guru
00:00:59 - Scaling Your Business: The Marketing Edge
00:02:08 - The Unseen Force of Storytelling in Brands
00:03:56 - A Look Back: Evolution of Brand Narratives
00:05:42 - Customer Insights: The Heart of Your Brand Story
00:06:50 - Maintaining Objectivity in Your Brand's Journey
00:10:01 - A Word from Our Sponsors
00:10:30 - Small Business Branding: Crafting Compelling Stories
00:17:21 - Step-by-Step: Crafting Your Brand's Story
00:19:54 - Wrapping Up: Connect with Bill Harper

Links And Resources:

Bill Harper on LinkedIn
BrandBossHQ
Brand Sprint Workshop
Amplafy Media
Hector Santiesteban on LinkedIn
Hector Santiesteban on Twitter

Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!