HwP: Hospitable w. Nick & Dean

05/23/22 • 37 min

Episode 3 of Hospitable w. Nick & Dean!
In this episode Professors Makris & Mistretta tackle some common complaints from the restaurant industry, discuss the importance of training, and offer some great perspective on the customer always being right. Enjoy the conversation and let us know what you think about this episode's "Hosp or Not"! Tune in to other episodes of HwP for all the latest insights from the Hospitality industry, expert interviews, and happenings at JWU's College of Hospitality Management.

Next Episode

HwP: Hospitable w. Nick & Dean - Episode 2

In this episode of Hospitable w. Nick & Dean they tack the current state of affairs in the restaurant industry. Coming out of the pandemic, as restrictions get lifted, restaurant owners and managers are faced with tons of new challenges from pent up demand, to staff shortages, to rising food costs. Nick & Dean cover them all and offer some pro tips on creative menu construction and how to still offer quality while avoiding passing the costs on to the customer. Can't miss listen for new perspective for the next time you go out to eat!