
#153 Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, on Empowering Creativity
04/07/22 • 61 min
How can you involve your people in building a better culture?
Find out from Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company.
The organisation develops hotels and also manages hotels for third-party investors by leveraging its talented workforce, relationships with major hotel brands, and buying power with major hospitality-focused vendors.
Join us as we discuss their philosophy around growth – and how to make sure that growth does not comprise your purpose and culture, but works hand in hand. We also explore the Great Resignation, the first 90 days, humanizing mistakes, and how no idea is too crazy.
Links:
#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A Hotels
Connect with the podcast:
Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq
A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
How can you involve your people in building a better culture?
Find out from Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company.
The organisation develops hotels and also manages hotels for third-party investors by leveraging its talented workforce, relationships with major hotel brands, and buying power with major hospitality-focused vendors.
Join us as we discuss their philosophy around growth – and how to make sure that growth does not comprise your purpose and culture, but works hand in hand. We also explore the Great Resignation, the first 90 days, humanizing mistakes, and how no idea is too crazy.
Links:
#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A Hotels
Connect with the podcast:
Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq
A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Previous Episode

#152 Jordan Ekers, Co-founder and COO of Nudge, on the Frontline Staff and Employee Experience
Today’s guest is obsessed with solving business problems and helping organizational leaders rethink the connection between employee and customer experiences. He is the co-founder and COO of Nudge, an employee communications platform. Their recent report, The Deskless Report 2021, gives some fascinating insights into the state of the ‘deskless workforce’, which we uncover in this episode.
Jordan also shares what they have learned working with tech that amplifies frontline employees’ engagement and performance for almost 8 years. Tune in to find out more about the ‘humanisation’ of hospitality, influencing behaviour across a large organisation and empowering creativity.
Links:
#111 Rob Liddiard, Co-founder of Yapster, on Social Leadership
Connect with the podcast:
Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq
A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Next Episode

#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace
What makes a place ‘special’ to work at? I’m excited to share with you a conversation I had with an expert in this field. David Dressler is a leadership coach, strategic advisor to purpose-driven entrepreneurs, author of ‘Ten Year Plan’ and one of the co-founders of Tender Greens – a successful and purpose-driven restaurant chain in the USA.
In this candid interview, David shares how to form a ten year business plan, making a difference in your community, the current restaurant ‘Renaissance’, and why making a hard decision doesn't have to be so hard. We also dive into the pains of growing a business and what it means for you as a founder.
Links:
‘Ten Year Plan’ by David Dressler
Connect with the podcast:
Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq
A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at [email protected].
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
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