B. Anderson (Andy) Flatt — Exploring the Tech Roadmap for Eldercare Facilities

11/21/23 • 52 min

On this episode of Healthcare Market Matrix, host John Farkas sits down with Andy Flatt, Senior Vice President and CIO of National HealthCare Corporation, or NHC, which is the oldest and among the largest publicly traded, long-term healthcare companies in the nation. Andy has 40+ of experience in a combination of public and private healthcare organizations, including more than twenty years as a CIO. Throughout the episode, John and Andy discuss the scope of NHC, Andy’s leadership approach working in a high-pressure environment, and the role Andy sees technology playing in the future of NHC.

Show Notes

(1:25) Introducing Andy Flatt and National HealthCare Corporation

(7:32) A Look into Andy’s Position at NHC

(11:45) Critical Concerns in the Eldercare Space

(22:56) Challenges with Implementing New Technology

(26:20) Partnering with Solution Providers

(34:59) What NHC If Looking For with Solution Providers

(44:56) Anticipating NHC’s Future Development

(51:25) Closing Thoughts

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Show Notes

(1:25) Introducing Andy Flatt and National HealthCare Corporation

(7:32) A Look into Andy’s Position at NHC

(11:45) Critical Concerns in the Eldercare Space

(22:56) Challenges with Implementing New Technology

(26:20) Partnering with Solution Providers

(34:59) What NHC If Looking For with Solution Providers

(44:56) Anticipating NHC’s Future Development

(51:25) Closing Thoughts

Subscribe to Ratio's Insights Squared newsletter: https://goratio.com/newsletter

Previous Episode

Aaron Hillman — Empowering a Consultative Approach to Marketing

On this episode of Healthcare Market Matrix, John Farkas is joined by Aaron Hillman, advisory board member at Ratio, to discuss the intricacies of marketing products and solutions to healthcare enterprises, specifically with a consultative approach. Throughout the episode, John and Aaron emphasize the importance of getting out into the field to gather intelligence in order to effectively meet the market’s unmet needs. And with almost twenty years in the industry, Aaron shares his thoughts on how to assert value propositions through strategic and targeted content.

Show Notes

(0:20) Introducing Aaron Hillman

(2:39) Unifying Growth Efforts with a Consultative Marketing Approach

(8:00) Stewardship as a Consultative Marketer

(13:04) Critical Interactions in the Translation Layer

(25:13)The Importance of Intelligence Gathering

(32:34) Meeting the Needs of the Market

(40:56) Asserting Value Propositions through Content

(52:28) Closing Thoughts

Next Episode

[Encore Episode] Bill Russell — The CIO Journey: From Information to Innovation in Modern Healthcare

There is a clear distinction between individuals who seek to promote themselves by advancing technology in healthcare and those that seek to move healthcare forward by advancing meaningful technology. Bill Russell, Founder & Podcast Host of This Week Health is undoubtedly the latter. Formerly the CIO for St. Joseph’s Health, Bill oversaw a $6.5 billion healthcare system with sixteen hospitals, and he has contributed to IT advancements such as agile cloud development in healthcare. On this episode of Healthcare Market Matrix, Bill joins host John Farkas to discuss the unique challenges CIOs face, adopting healthtech solutions, AI’s impact on healthcare, and much more.

Show Notes

(1:11) Introducing Bill Russell

(3:29) The Unique Challenges of the CIO Role

(7:29) Tips for Pitching to CIOs

(13:53) What Problems Are CIOs Solving Today?

(17:29) Finding New Tech Solutions through Other Health Systems

(21:48) Bill on Failed Implementations

(26:35) Partnering with Health Systems

(28:22) Bill’s Expectations for AI’s Impact on Healthcare

(34:22) The Need for AI Policies in Healthcare

(42:24) AI’s Impact on Other Industries

(45:32) Bill on Why Healthcare Needs to Integrate Quickly