
EP 032 Creating the Best Client Experience with Faith and Hope Zimmerman
08/18/21 • 37 min
Faith and Hope Zimmerman don’t work in finance, but they are one of my favorite entrepreneurial duos I’ve worked with. The twin sisters have run their own architecture firm for 30 years, and they have faced similar problems to financial advisors when it comes to providing the best client experience. Even though their business was struggling 6 years ago when we first met, Faith and Hope have completely revamped their firm, implementing new strategies and systems that leave their clients more satisfied than ever.
Faith and Hope are dynamic, coachable, and absolutely charming. In our conversation, we cover:
- Feeling incongruent with your career path
- Why to go into business for yourself
- Being real with your clients
- Building your credibility with client systems
Want to tell us what you thought of the show (or just need a good pair of architects)? Connect with us on social media!
Connect with Faith and Hope Zimmerman
Website: https://www.zimarch.com/
Facebook: https://www.facebook.com/ZimmermanArchitects.NJ/
Youtube: https://www.youtube.com/user/ZimmermanArchitects
Connect with Robyn Crane
Website: https://robyncrane.com/
Facebook: https://www.facebook.com/bizgrowth4women/
LinkedIn: https://www.linkedin.com/company/robyn-crane-inc./
YouTube: https://www.youtube.com/c/RobynCrane
Instagram: https://www.instagram.com/robyncrane/?hl=en
Learn more about your ad choices. Visit megaphone.fm/adchoices
Faith and Hope Zimmerman don’t work in finance, but they are one of my favorite entrepreneurial duos I’ve worked with. The twin sisters have run their own architecture firm for 30 years, and they have faced similar problems to financial advisors when it comes to providing the best client experience. Even though their business was struggling 6 years ago when we first met, Faith and Hope have completely revamped their firm, implementing new strategies and systems that leave their clients more satisfied than ever.
Faith and Hope are dynamic, coachable, and absolutely charming. In our conversation, we cover:
- Feeling incongruent with your career path
- Why to go into business for yourself
- Being real with your clients
- Building your credibility with client systems
Want to tell us what you thought of the show (or just need a good pair of architects)? Connect with us on social media!
Connect with Faith and Hope Zimmerman
Website: https://www.zimarch.com/
Facebook: https://www.facebook.com/ZimmermanArchitects.NJ/
Youtube: https://www.youtube.com/user/ZimmermanArchitects
Connect with Robyn Crane
Website: https://robyncrane.com/
Facebook: https://www.facebook.com/bizgrowth4women/
LinkedIn: https://www.linkedin.com/company/robyn-crane-inc./
YouTube: https://www.youtube.com/c/RobynCrane
Instagram: https://www.instagram.com/robyncrane/?hl=en
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode

EP 031 The Riches Really Are in the Niches with Olivia Summerhill
The financial industry tells you to work with everyone, but Olivia Summerhill knew that system wasn’t working for her. Olivia is a successful CFP® professional, CDFA®, and BFATM who works exclusively with affluent, divorcing and divorced women, and she is also host of the podcast Divorce for Wealthy Women. She started Summerhill Wealth Management less than a year ago, working only within her ultra-specific niche, and she’s already seeing amazing growth.
I’m so excited to have Olivia on the podcast to share her systems and strategies for business growth. In our conversation, we talk about:
- Investing in your personal and business growth
- Starting your own business
- How niching makes you memorable
- Knowing your worth — and charging the right price
Do you want to hear more from me and Olivia? Make sure to follow us on our socials!
Connect with Olivia Summerhill
Website: https://www.summerhillwealth.com/
Twitter: https://twitter.com/O_Summerhill
LinkedIn: https://www.linkedin.com/in/oliviasummerhill/
Podcast: https://podcasts.apple.com/us/podcast/divorce-for-wealthy-women/id1546130936
Connect with Robyn Crane
Website: https://robyncrane.com/
Facebook: https://www.facebook.com/bizgrowth4women/
LinkedIn: https://www.linkedin.com/company/robyn-crane-inc./
YouTube: https://www.youtube.com/c/RobynCrane
Instagram: https://www.instagram.com/robyncrane/?hl=en
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode

EP 033 Money Mindset is the Missing Ingredient with Shannah Game
I could fangirl all day long about Shannah Compton Game, a money wellness expert, CFP® professional with an MBA, and host of Millennial Money, which the New York Times ranked in the Top 5 Money Podcasts (wow!). She is also the CEO of Hello, It’s Me and creator of the Money Mindset Journal — which inspired our conversation in this episode. Her advice can help both you and your clients build healthier relationships with money and perfect your daily routine.
Shannah even helped me decipher my money mindset, and it was so helpful. We also talked about:
- How you think, act, and feel about money
- Healthy mindset habits to add to your routine
- Creating your money manifesto
- Being conscious of your money habits
I’m a huge fan of Shannah, and if you are a fan of either of us, you can find us on your favorite socials!
Connect with Shannah Compton Game
Website: https://sayhelloitsme.com/
Podcast: https://podcasts.apple.com/us/podcast/millennial-money/id957163760
Twitter: https://twitter.com/shannahgame
Instagram: https://www.instagram.com/shannahgame/?hl=en
Connect with Robyn Crane
Website: https://robyncrane.com/
Facebook: https://www.facebook.com/bizgrowth4women/
LinkedIn: https://www.linkedin.com/company/robyn-crane-inc./
YouTube: https://www.youtube.com/c/RobynCrane
Instagram: https://www.instagram.com/robyncrane/?hl=en
Learn more about your ad choices. Visit megaphone.fm/adchoices
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