
Going Beyond Start-Up
07/05/24 • 42 min
Are you tired of the corporate constraints in your current role as an estate agent? Do you dream of breaking free and establishing your own agency, where you can offer clients a truly personalised service tailored to their needs?
In this episode, Mark and Rob sit down with Pete and Jon, the founders of Mortlock & Joyce, to dig into their inspiring start-up journey from corporate agents to setting up their independent estate agency. They share the honest highs and lows of their three-year adventure, offering invaluable insights into how they navigated challenges and capitalised on opportunities.
Curious about how Pete and Jon identified their ideal clients and carved out a profitable niche in the competitive South-East London and Kent property markets? They discuss their backgrounds, expertise, and the pivotal role of coaching in their path to success. Whether you're debating between going solo or forming a partnership, their experiences shed light on the pros and cons of each approach.
Technology plays a crucial role in staying ahead in today's market. Pete and Jon reveal their strategies for investing in the right tools to streamline operations and enhance client satisfaction.
Looking to the future, they outline their ambitious goals and how they plan to expand their footprint in the industry. Whether you're already contemplating a career shift, this episode offers a refreshing perspective on starting your own estate agency.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Are you tired of the corporate constraints in your current role as an estate agent? Do you dream of breaking free and establishing your own agency, where you can offer clients a truly personalised service tailored to their needs?
In this episode, Mark and Rob sit down with Pete and Jon, the founders of Mortlock & Joyce, to dig into their inspiring start-up journey from corporate agents to setting up their independent estate agency. They share the honest highs and lows of their three-year adventure, offering invaluable insights into how they navigated challenges and capitalised on opportunities.
Curious about how Pete and Jon identified their ideal clients and carved out a profitable niche in the competitive South-East London and Kent property markets? They discuss their backgrounds, expertise, and the pivotal role of coaching in their path to success. Whether you're debating between going solo or forming a partnership, their experiences shed light on the pros and cons of each approach.
Technology plays a crucial role in staying ahead in today's market. Pete and Jon reveal their strategies for investing in the right tools to streamline operations and enhance client satisfaction.
Looking to the future, they outline their ambitious goals and how they plan to expand their footprint in the industry. Whether you're already contemplating a career shift, this episode offers a refreshing perspective on starting your own estate agency.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Previous Episode

Staying Ahead of the Curve
In this episode of the Estate Agency X podcast, hosts Mark and Rob sit down with Paul Tobias-Gibbins, who discusses his remarkable 25 years of owning M&P Estates. Paul discusses changes he has witnessed and implemented over the years, how the industry has evolved and how his company has stayed ahead of the curve.
One of the first topics we explore is the transformative role of technology in today’s estate agencies. He runs through how M&P Estates has streamlined operations, enhanced client interactions, and boosted overall efficiency. This shift has not only improved internal processes but also elevated the customer experience, making transactions smoother and more transparent.
Communication emerges as another pivotal theme in the conversation. Paul speaks about the importance of maintaining clear, consistent, and effective communication with clients and within the team. He believes that strong communication channels are the backbone of successful client relationships and are crucial for delivering high-quality service.
The discussion also touches on recruitment and the importance of attracting a new generation of estate agents. Paul shares his approach to identifying and nurturing talent, focusing on the skills and attributes that are essential for success in today's competitive market. He also talks about the advantages of using remote teams from abroad, explaining how this practice can enhance business operations and provide a broader range of services to clients.
Marketing strategies have undergone significant changes over the past 25 years, and Paul provides valuable insights into how M&P Estates has adapted to these shifts. From traditional marketing methods to the latest digital techniques, he outlines the evolution of marketing and how businesses can leverage these tools to stay relevant and competitive.
Another innovative aspect of Paul's business is the incorporation of artificial intelligence (AI). He explains how AI is being used at M&P Estates to not only help in providing better services to clients but also give the company a strategic edge in the market.
Finally, Paul offers practical advice on how to increase a lettings portfolio. He discusses the importance of building strong relationships with landlords and providing exceptional service to both landlords and tenants. His
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Next Episode

What's Happening at Estate Agency X 9?
Get ready to revolutionise your estate agency business as we uncover the secrets to "Mastering the New Era" at the Estate Agency X9 event. In this episode, we sit down to discuss an exclusive sneak peek into what attendees can expect. With previously successful events, we dissect the six fundamental pillars—alignment, sales, marketing, brand, performance, and operations—that will be the cornerstone of this year's discussions. Learn how new technologies, post-COVID market adjustments, and the rise of the self-employed model are shaping the future of estate agencies, and walk away with actionable strategies from expert panel discussions that will help you navigate these transformative times.
Scheduled for October 4th in London, this event promises to offer not just invaluable networking opportunities and comfortable chairs but also a condensed version of our successful business accelerator programmes playbook.
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/estate-agency-x-the-leading-estate-agents-of-the-world-231547/going-beyond-start-up-59655156"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to going beyond start-up on goodpods" style="width: 225px" /> </a>
Copy