Estate Agency X - The Leading Estate Agents Of The World
Iceberg Digital
If you’re an estate agency owner, leader, or entrepreneur who refuses to follow the crowd, this is your podcast. Estate Agency X is where the best in the industry come to learn, grow and stay ahead.
Hosted by industry pioneers Mark Burgess and Rob Brady, this podcast delivers cutting edge insights from those redefining the game. Mark, CEO of Iceberg Digital and a recognised authority in marketing and big data, has been featured on Sky TV, Forbes, and global stages. Rob, an Elite Performance Coach and TEDx speaker on mental wellbeing, helps business leaders push boundaries and embrace transformation.
Ranked internationally in the top business and entrepreneurial podcast charts, and the UK’s No1 estate agency podcast, Estate Agency X goes beyond conventional thinking. Broadcasting and filmed from our London studio, and sent out to 55,000 an episode, we don’t just talk to industry experts, you’ll hear from the best entrepreneurs, business owners, and leadership teams in the world, many of whom have yet to be fully discovered. We uncover their knowledge, strategies, and real world lessons so you can apply them directly to your business.
Estate Agency X is a community of ambitious estate agents pushing the industry forward. With real world events, top speakers, a thriving 1,000+ member Facebook group, and deep discussions on industry trends, this is the place where leaders connect, learn, and take action.
If you’re serious about leading in this industry, staying ahead of market shifts, and building a business that thrives, Estate Agency X is for you.
All episodes
Best episodes
Seasons
Top 10 Estate Agency X - The Leading Estate Agents Of The World Episodes
Goodpods has curated a list of the 10 best Estate Agency X - The Leading Estate Agents Of The World episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Estate Agency X - The Leading Estate Agents Of The World for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Estate Agency X - The Leading Estate Agents Of The World episode by adding your comments to the episode page.
The Truth About Going Alone
Estate Agency X - The Leading Estate Agents Of The World
03/14/25 • 60 min
What does it really take to leave a well-paying corporate estate agency job and build your own business from scratch? Chris Webb's compelling journey offers a raw, unfiltered look at the realities of entrepreneurship in the property sector.
Having climbed from junior negotiator to performance director at a major property franchise group, Chris found himself at a crossroads familiar to many successful professionals – financially secure but deeply unfulfilled. His brutally honest account of reaching a breaking point, selling his possessions, and embarking on a 14-month travel adventure sets the stage for a fascinating exploration of reinvention and purpose.
The heart of this conversation revolves around what it truly takes for estate agents to succeed when going independent. Chris challenges the rosy narratives often promoted by franchise models, revealing the stark statistics of how many self-employed agents struggle or fail within their first year. His practical advice on financial preparation (9-12 months of runway), marketing strategies (omnipresence in your local market), and authentic personal branding provides a reality check for agents with entrepreneurial aspirations.
Most valuably, Chris shares his philosophy of success based on results rather than effort – "I do not confuse effort and achievement" – and how this shapes his approach to building businesses today. His insights into becoming the "digital mayor" of your town and the future of the estate agency profession offer a compelling roadmap for agents at any stage of their career journey.
Whether you're contemplating making the leap to self-employment or simply seeking to build a more authentic and rewarding estate agency practice, Chris's combination of hard-earned wisdom, practical strategies, and refreshing candor makes this episode essential listening. His story reminds us that true success comes not from following others' paths but from having the courage to forge your own.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
The Second Climb Begins
Estate Agency X - The Leading Estate Agents Of The World
04/11/25 • 65 min
What happens when the summit you’ve spent years climbing isn’t where you’re meant to be?
In this powerful episode, Dan Cohen shares his journey from Sales Director at a 15 branch agency to launching his own values driven business, You, Me and Property. After playing a pivotal role in the management buyout and growth of Paul Carr Estate Agents, Dan made the courageous decision to step away, not because he was done, but because he was ready to start again on his own terms.
This isn’t just a story about going self-employed. It’s about rediscovering purpose in estate agency. Dan takes us back to his roots, sweeping pavements, speaking to locals and falling in love with the human side of the job. Over time, that connection got lost in the noise of targets, titles and transactions. What followed was a deep internal reckoning that led to the boldest decision of his career... to walk away from the comfort of leadership and create something more aligned with who he is and how he wants to serve.
We talk openly about the emotional shift from corporate to independent life, the identity shake-up, the doubt, and the liberation of doing work that feels real again. Dan explains why his model doesn’t chase volume but instead focuses on experience, presence, and the emotional side of moving home. It’s about staying in the room from start to finish, not just to tick boxes but to leave a mark people remember.
For estate agents considering their own ‘second climb’, Dan’s story is proof that success doesn’t always mean more branches, more staff, or more deals. Sometimes, it means stripping everything back and building something that reflects your values, your pace, and your purpose.
In an industry where speed and scale are so often the focus, this episode is a timely reminder that connection is the real differentiator and that redefining success might just be the boldest move you’ll ever make.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Burgess & Brady vs Watkin
Estate Agency X - The Leading Estate Agents Of The World
01/03/25 • 49 min
Unlock the secrets behind successful content strategies in the estate agency world with the legendary Chris Watkin, renowned for his "Watkin sofa chats." In this episode, Chris sits down with hosts Mark Burgess and Rob Brady to reflect on over 11 years of his iconic interviews and shares what keeps him motivated to showcase the DNA of great estate agencies.
We dig into the heart of the estate agency scene, exploring why agents do what they do and how they can elevate their businesses today. Chris also reveals insights from the countless videos he’s recorded, offering a unique "house analogy" that illustrates what’s truly needed to build a strong and sustainable agency—not just renowned strategies, but a fresh perspective that encourages agents to think differently.
From crafting storytelling-driven content to adapting to changing audience preferences, this episode unpacks actionable ways to stand out in a crowded market. Chris highlights how meaningful content, with the right technology, creates opportunities for long-term growth, turning interest into genuine trust and connection.
Whether you're seeking inspiration, practical advice, or a deeper understanding of what it takes to thrive in estate agency in 2025, this episode delivers on all fronts.
Tune in to reignite your passion and take your strategy to the next level.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Finding Your End Goal
Estate Agency X - The Leading Estate Agents Of The World
08/02/24 • 18 min
Join Mark and Rob as they chat with Toby Carter, the Sales and Marketing Director at Iceberg Digital, who brings over 16 years of estate agency expertise to the table. Toby shares his inspiring journey from selling gym memberships to leading dynamic sales teams, unveiling the relationship-focused strategies that have defined his success.
Toby delves into the game-changing shift from chasing quick sales to nurturing enduring client relationships, a change that can revolutionise your business. He highlights the crucial role of personal development and cutting-edge technology in staying ahead in this ever-evolving industry.
Understand how to maximise lead conversion rates by distinguishing between Marketing Qualified Leads (MQLs), Sales Qualified Leads (SQLs), and Sales Applied Leads (SALs). Toby provides insights into Iceberg Digital’s state-of-the-art CRM and marketing platforms, and how tools like Neuron and Uzair, can refine your sales approach.
With a focus on structured processes and personalised client journeys, this episode offers invaluable tips for boosting both your short-term and long-term sales strategies. Tune in to learn how to effectively manage and convert your leads, ensuring sustained business growth.
Don’t miss out on this opportunity to increase your sales tactics and achieve lasting success in the estate agency industry.
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
S1 EP9 - John Abbott. He and Mark discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years!
Estate Agency X - The Leading Estate Agents Of The World
07/09/19 • 27 min
Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 9 where Mark speak with the incredible John Abbott, Director of Digital and Data Technology at Land Registry. He and Mark will discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years!
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Avoiding the 'Race to the Bottom'
Estate Agency X - The Leading Estate Agents Of The World
02/02/24 • 47 min
Want to understand what the premium market means?
In this episode host Rob Brady sits down with David Lindley, CEO of ByDesign, offering listeners a deep dive into the dynamics of the premium property market. In the first segment, they explore David's journey from a family-run business to leading a global network of agents, shedding light on the industry's evolution and the founding of ByDesign.
The focus shifts to the significance of collaborative technology in estate agencies, highlighting the power of a unified system for both independence and national brand advantages. Rob shares insights into the unexpected benefits of this approach, emphasising the importance of belief and collective success in the industry.
Moving forward, they delve into the potential of capturing a 10% market share in the UK's premium property market, discussing the advantages, pitfalls, and strategies for differentiation. The conversation emphasises the need for a specialised, personalised service and a national marketing strategy to thrive in the competitive premium market.
The discussion centres on the challenges estate agencies face when rebranding for the premium market. Rob stresses the importance of a consistent communication strategy and the delivery of a personalised, high-quality service to meet the expectations of clients. Exploring the synergy between personal service and technology in the property industry, highlighting the value of quality over quantity in client interactions.
Looking towards the future, David predicts a split in the market between high-fee, high-service agencies and low-fee, low-service models. Rob emphasises the importance of differentiation and understanding one's value in avoiding the 'race to the bottom' and positioning yourself successfully in the premium market.
The episode serves as a valuable resource for industry professionals looking to navigate the challenges and opportunities inherent in the premium market.
(00:05) Exploring Premium Market
(13:05) Collaborative technology
(18:15) Differentiating in the Premium Market
(23:05) Brand Differentiation and the Premium Market
(32:14) Collaboration and Personal Branding Power
(40:03) The Future
Premium Real Estate, Luxury, Collaboration, CRM, Technol
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
S1 EP12 - Richard Woods. Richard and Mark talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in.
Estate Agency X - The Leading Estate Agents Of The World
10/31/19 • 25 min
Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 12 where Mark meets Richard Woods, who was a finalist on the BBC’s ‘The Apprentice’, and now runs a company called ‘Lead Gen academy’ which creates the biggest Lead Gen summits in the UK. They talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in. For estate agents looking to bring in more quality enquiries, more leads, more instructions and more profit, this interview is one to watch...
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Going Beyond Start-Up
Estate Agency X - The Leading Estate Agents Of The World
07/05/24 • 42 min
Are you tired of the corporate constraints in your current role as an estate agent? Do you dream of breaking free and establishing your own agency, where you can offer clients a truly personalised service tailored to their needs?
In this episode, Mark and Rob sit down with Pete and Jon, the founders of Mortlock & Joyce, to dig into their inspiring start-up journey from corporate agents to setting up their independent estate agency. They share the honest highs and lows of their three-year adventure, offering invaluable insights into how they navigated challenges and capitalised on opportunities.
Curious about how Pete and Jon identified their ideal clients and carved out a profitable niche in the competitive South-East London and Kent property markets? They discuss their backgrounds, expertise, and the pivotal role of coaching in their path to success. Whether you're debating between going solo or forming a partnership, their experiences shed light on the pros and cons of each approach.
Technology plays a crucial role in staying ahead in today's market. Pete and Jon reveal their strategies for investing in the right tools to streamline operations and enhance client satisfaction.
Looking to the future, they outline their ambitious goals and how they plan to expand their footprint in the industry. Whether you're already contemplating a career shift, this episode offers a refreshing perspective on starting your own estate agency.
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Building a Future Ready Agency
Estate Agency X - The Leading Estate Agents Of The World
12/06/24 • 37 min
Step into the world of estate agency in this episode of Estate Agency X, where Rob sits down with Mark Nicholson, the owner of Nicholsons Estate Agents, and his team member, Ash Hunt. Mark shares the bold and inspiring story of launching his independent agency in the shadow of the COVID-19 pandemic—a decision that required courage, conviction, and an unwavering belief in his vision. Despite the uncertainty that gripped the world, Nicholsons has not only survived but thrived, carving out a reputation for innovation, client care, and a values-driven approach.
Mark dives into the harsh realities of business ownership where nearly 60% of businesses fail within their first five years. This backdrop makes Nicholsons’ journey even more remarkable. Mark credits much of his success to the guidance of mentors and coaches who provided clarity, challenged his thinking, and kept him focused during the toughest times. He explains how having someone in your corner can be the difference between feeling lost and having the confidence to move forward, offering invaluable advice for those starting out or striving to take their business to the next level.
Ash brings his unique perspective to the table, sharing what it’s been like to work alongside Mark in an independent agency that embraces change and prioritises innovation. Having transitioned from a corporate background, Ash offers fresh insights into the dynamic and people-first culture of Nicholsons. Together, Mark and Ash delve into how aligning core values, establishing clear processes, and fostering a collaborative environment have been crucial to building a resilient and high-performing team.
The conversation also touches on how Nicholsons is redefining the client experience by integrating cutting-edge technology into their operations. From what tools they have used to streamline processes, to strategies for engaging premium market segments, Mark and Ash reveal how embracing innovation has helped them stay ahead in a competitive industry. They share how these tools not only enhance efficiency but also allow their team to focus on what matters most, building relationships and delivering exceptional results.
Whether you’re a seasoned estate agent, a business owner looking to expand, or someone dreaming of taking the leap into entrepreneurship, this episode is packed with actionable insights. Mark and Ash offer a masterclass in
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Breaking Tradition at RedRoots
Estate Agency X - The Leading Estate Agents Of The World
10/24/24 • 48 min
In this episode of Estate Agency X, Mark Burgess and Rob Brady welcome Stephen Geer, co-director of RedRoots Property, as he shares his inspiring journey from healthcare to estate agency. Along with his brother Matt, Stephen has successfully transformed their family-run business into a key player in the Yorkshire market, using strategies like video marketing and a fresh approach to off-market properties to stand out in an increasingly competitive landscape.
Stephen discusses the importance of blending financial performance with a strong company culture, highlighting how this balance has been vital to their success. He reflects on the challenges of onboarding new partners, particularly through the experiences of Laura and Ben, showing how a supportive, values-led approach can break away from traditional perceptions of estate agents. By focusing on genuine relationships and community, RedRoots have built a team that cares deeply about its clients, rather than simply chasing the next deal.
The conversation also explores the tools and innovations shaping the next generation of estate agencies. Stephen explains how RedRoots are making use of advanced systems and marketing techniques designed to enhance the customer journey, ensuring that both agents and clients feel fully supported. Looking ahead, Stephen shares his vision for growing the business through strategic partnerships, while maintaining their focus on cultural integrity and exceptional client service.
If you’re an agent who’s looking to create a business that thrives on both performance and a strong company culture, this episode is for you. Ask yourself, what steps are you taking to ensure your agency delivers not just results but a meaningful experience for your clients and your team?
Discover where you are in your The Estate Agency Business Journey Today!
Answer 26 questions and we’ll show you where you are and how to move forward.
Take our Estate Agent Business Journey Profiler to gain valuable insights on the proven path towards the business of your dreams.
Take The Profiler
Have you ever found yourself wishing that all of your Estate Agency technology was connected in one place?
Iceberg Digital provide the UK's most innovative Estate Agencies with their technology including Lifesycle, the worlds-first estate agency software that combines traditional Estate Agency CRM and marketing software in one platform.
Neuron, offers AI-based websites that put the right message in front of prospects, and Uzair, the industry's number one AI assistant built specifically for the Estate Agency industry, helps you perform long-winded tasks in seconds, making you more productive with your time.
Estate Agency X is a part of Iceberg Digital. Click here to explore more
Show more best episodes
Show more best episodes
FAQ
How many episodes does Estate Agency X - The Leading Estate Agents Of The World have?
Estate Agency X - The Leading Estate Agents Of The World currently has 93 episodes available.
What topics does Estate Agency X - The Leading Estate Agents Of The World cover?
The podcast is about Digital Transformation, Entrepreneurship, Growth, Podcasts, Technology and Business.
What is the most popular episode on Estate Agency X - The Leading Estate Agents Of The World?
The episode title 'S1 EP1 - Neil King, one of the most well respected agents in the UK and has 30+ years of experience in estate agency having run offices, areas and regions for some of the biggest property brands in the world.' is the most popular.
What is the average episode length on Estate Agency X - The Leading Estate Agents Of The World?
The average episode length on Estate Agency X - The Leading Estate Agents Of The World is 41 minutes.
How often are episodes of Estate Agency X - The Leading Estate Agents Of The World released?
Episodes of Estate Agency X - The Leading Estate Agents Of The World are typically released every 14 days.
When was the first episode of Estate Agency X - The Leading Estate Agents Of The World?
The first episode of Estate Agency X - The Leading Estate Agents Of The World was released on Oct 31, 2018.
Show more FAQ
Show more FAQ