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Emotional Inclusion - Ei x Chester Elton: How Do We Manage Anxiety At Work?

Ei x Chester Elton: How Do We Manage Anxiety At Work?

02/24/22 • 43 min

Emotional Inclusion

Chester Elton

has spent 2 decades helping clients engage their employees and organizational strategy, vision, and values. In his inspiring and always entertaining talks, Chester provides real solutions for leaders looking to build culture, manage change, and drive innovation. Chester is the co-founder of The Culture Works, a global training company, and author of multiple award-winning, number 1 New York Times, USA today, and Wall Street Journal best-sellers; which have been translated into 30 languages and sold more than 1.5 million copies. These books are: “All In: How the Best Managers Create a Culture of Belief and Drive Big Results”, “The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance”, “The Best Team Wins: The New Science of High Performance”, and his latest book, “Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done”.

His books have been called “fascinating” by Fortune magazine, and “creative and refreshing” by The New York Times. Chester has appeared on NBC’s Today Show, CBS News’ 60 Minutes, and is often quoted in Fast Company, Newsweek, and The Wall Street Journal. In 2020, Global Guru’s research organization ranked Chester #4 amongst the world’s top leadership experts, and #2 amongst the world’s top organizational culture experts. He recently ranked #9 in the top 200 biggest voices in leadership to watch for in 2022.

Insights from this episode:

  • Duck Syndrome
  • Workplace anxiety
  • Mental health issues increase in younger generation
  • Healthy workplace communication language
  • Trust and emotional safety in leaders and the workplace
  • Importance of making it safe to make mistakes, failures, and asking for help
  • Worker overload and burnout vs job security
  • Sympathy vs Empathy
  • Gratitude

Quotes from the show:

  • “There is only one attribute to a leader that matters, and that is - empathy. If you are not empathetic, if people don’t believe that you care about them, none of the other stuff matters.”
  • “Even in the hard times, there are things we can be grateful for. Change that mindset, reduce your anxiety. “
  • “The 8th strategy is gratitude. Treat yourself and treat those around you with a little bit of gratitude - it lifts them up, and it lifts you up.”
  • “Gratitude is an extremely effective way to lead your teams in business. If you lead with gratitude, you’ll have more engaged, happier employees. If you’re happy at work, you’ll be 150% more likely to be happy in your personal life. “
  • “We’ve got responsibilities as leaders to send our people home happy, virtually or physically. It’s a great way to lead. It’s a great way to run a business. It’s an even better way to just live. “
  • “Trust me on this one. That when you live a life of gratitude, you’re more relaxed, you’re more aware, you’re a better support to your spouse, your partner, your kids, your family, your community. “
  • “When you put gratitude at the center of your life, it’s just a better way to live.”
  • “The bravest thing you can do is ask for help.”
  • “Having anxiety is a normal human behavior for us all to have and it’s okay to normalize it and to not to frown upon it in this flawless corporate landscape today.”

Stay connected:

Chester Elton
Linkedin
https://www.linkedin.com/in/chesterelton/

The Culture Works
https://thecultureworks.com/

Podcast: Anxiety at Work with Adrian Gostick & Chester Elton
https://apple.co/3H5tqoV

Emotional inclusion
https://www.emotionalinclusion.com/
https://www.instagram.com/emotional_inclusion/

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Chester Elton

has spent 2 decades helping clients engage their employees and organizational strategy, vision, and values. In his inspiring and always entertaining talks, Chester provides real solutions for leaders looking to build culture, manage change, and drive innovation. Chester is the co-founder of The Culture Works, a global training company, and author of multiple award-winning, number 1 New York Times, USA today, and Wall Street Journal best-sellers; which have been translated into 30 languages and sold more than 1.5 million copies. These books are: “All In: How the Best Managers Create a Culture of Belief and Drive Big Results”, “The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance”, “The Best Team Wins: The New Science of High Performance”, and his latest book, “Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done”.

His books have been called “fascinating” by Fortune magazine, and “creative and refreshing” by The New York Times. Chester has appeared on NBC’s Today Show, CBS News’ 60 Minutes, and is often quoted in Fast Company, Newsweek, and The Wall Street Journal. In 2020, Global Guru’s research organization ranked Chester #4 amongst the world’s top leadership experts, and #2 amongst the world’s top organizational culture experts. He recently ranked #9 in the top 200 biggest voices in leadership to watch for in 2022.

Insights from this episode:

  • Duck Syndrome
  • Workplace anxiety
  • Mental health issues increase in younger generation
  • Healthy workplace communication language
  • Trust and emotional safety in leaders and the workplace
  • Importance of making it safe to make mistakes, failures, and asking for help
  • Worker overload and burnout vs job security
  • Sympathy vs Empathy
  • Gratitude

Quotes from the show:

  • “There is only one attribute to a leader that matters, and that is - empathy. If you are not empathetic, if people don’t believe that you care about them, none of the other stuff matters.”
  • “Even in the hard times, there are things we can be grateful for. Change that mindset, reduce your anxiety. “
  • “The 8th strategy is gratitude. Treat yourself and treat those around you with a little bit of gratitude - it lifts them up, and it lifts you up.”
  • “Gratitude is an extremely effective way to lead your teams in business. If you lead with gratitude, you’ll have more engaged, happier employees. If you’re happy at work, you’ll be 150% more likely to be happy in your personal life. “
  • “We’ve got responsibilities as leaders to send our people home happy, virtually or physically. It’s a great way to lead. It’s a great way to run a business. It’s an even better way to just live. “
  • “Trust me on this one. That when you live a life of gratitude, you’re more relaxed, you’re more aware, you’re a better support to your spouse, your partner, your kids, your family, your community. “
  • “When you put gratitude at the center of your life, it’s just a better way to live.”
  • “The bravest thing you can do is ask for help.”
  • “Having anxiety is a normal human behavior for us all to have and it’s okay to normalize it and to not to frown upon it in this flawless corporate landscape today.”

Stay connected:

Chester Elton
Linkedin
https://www.linkedin.com/in/chesterelton/

The Culture Works
https://thecultureworks.com/

Podcast: Anxiety at Work with Adrian Gostick & Chester Elton
https://apple.co/3H5tqoV

Emotional inclusion
https://www.emotionalinclusion.com/
https://www.instagram.com/emotional_inclusion/

Previous Episode

undefined - Let's be Emotionally inclusive

Let's be Emotionally inclusive

Insights from this episode:

  • What we learned from the past 2 years
  • Mental health programs
  • Changing working conditions
  • Global health systems
  • Mental health resources in companies

Quotes from the show:

  • “The bottom line here is: employee mental health is and will continue to be the nucleus to building healthy work environments.”
  • “Emotional expression should not be a bias in hindering positive office culture.”
  • “There is no health without mental health.”
  • “Yes, vision is easy but execution takes work and that’s exactly what we set out to do at Emotional inclusion.”

Stay connected:

Emotional inclusion

https://www.emotionalinclusion.com/
https://www.instagram.com/emotional_inclusion/

Next Episode

undefined - Ei x Golin: “Going All In” With Mental Health

Ei x Golin: “Going All In” With Mental Health

Darren Burns
President of Golin Asia, Darren is a seasoned regional communications leader who has spent over two decades leading agencies in Taipei and Shanghai before relocating to Singapore in early 2019. His proven track record on evolving and implementing world class client service that drives real impact is unequivocal. Darren is also a lecturer, a speaker and a fellow podcaster.
Jane Morgan
is the Managing Director at Golin / Head of Client Services APAC. Jane joined Golin at HK in 2016 after senior roles at Ketchum and Edelman. Her record as an innovator in the region around talent, DEI and mental health, and her ability to create high performing teams is undeniable. Jane is passionate, driven, kind and always such a joy to speak to in our sharing of the mission.

Insights from this episode:

  • Diversity, Equity, and Inclusion
  • Identifying and accepting mental health struggles
  • Asia for Asia - local level support
  • Therapist support in the company
  • Leaders creating an environment allowing vulnerability and openness
  • Normalizing mental health discussions
  • Mental health spectrum
  • Covid as an accelerant for mental health importance and discussion

Quotes from the show:

  • “Go all in.” - Golin
  • “Fix it before it breaks.” - Golin
  • “Listen first, act, test and learn, and move things forward because together we can really create change and it has to be driven from the top.” - Darren Burns
  • Healthy emotions play a fundamental and participatory role in success and actually failing to recognize this is not just stigma, but it’s denial.” - Mollie Jean De Dieu
  • “The moment you start to act then the trust builds. Then you’ll find that people will open up and will start speaking a little bit more openly because they trust that you're listening to them and making the changes that they require.” - Jane Morgan
  • 5 things to humanize the workplace:
    • Listen
    • Act
    • Show your human side
    • Make the phrase “it’s always been done that way” outlawed
    • Be agile with your decision making and constantly evolve
  • Jane Morgan
  • “Having this open discussion, collaboration, but led from the top with bottom up feedback, has definitely been a game changer for us.” - Darren Burns
  • “It’s life saving, and it’s life changing in so many ways to have that one person listen to you and what you have to say.” - Mollie Jean De Dieu
  • “We take care of our people, and that essentially takes care of the business.” Mollie Jean De Dieu

Stay connected:

Golin
Linkedin

https://www.linkedin.com/company/golin/

Darren Burns
Linkedin
https://www.linkedin.com/in/darren-burns-21a08a4/

Jane Morgan
Linkedin
https://www.linkedin.com/in/janemorgan01/

Emotional inclusion

https://www.emotionalinclusion.com/

https://www.instagram.com/emotional_inclusion/

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