Ep. 41 - Introducing our "New" Account Manager

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In this week's episode of the Digital Wrap-Up, Riley introduces the newest member of the Harden Digital & Design team, Hannah Carpenter.
Hannah is the first full-time employee at Harden Digital & Design, aside from owners Riley & Kaylee. She is our Account Manager, so she manages most of our social media clients, along with creating content for the Harden Digital & Design social media accounts.
In this episode, we discuss Hannah's background before joining the team and get her thoughts on how things have been going in the world of content creation for our clients.
We talk about some of her favorite things to do for the clients she manages and also some of the difficulties she has faced so far. As we talk about, there's a lot more that goes into managing social media accounts for businesses besides getting their passwords and starting posting content right away.
One of the biggest challenges she's dealt with so far is learning more about some of the clients she works with. The onboarding and learning phases for each new client can take a month or more sometimes.
Why's that? Because while we are experts in creating content, the ins and outs of the platforms and strategy behind the scenes, we don't always know everything about a company from the beginning. It can be a learning curve, as Hannah discusses in this week's podcast.
While there are some challenges, she has been enjoying the content creation side. Especially for our chiropractic client. She's finding a lot of success growing their TikTok and Instagram accounts through the videos she's producing.
Tune in for all of this and more in this week's episode! And by more, we mean a preview of our new intern, Boo the sled dog!
Follow Harden Digital & Design on #socialmedia:
Twitter: @hardendigital
Facebook: https://www.facebook.com/HardenDigital
Instagram: @harden_digital
LinkedIn: https://www.linkedin.com/company/harden-digital/
#socialmediamanager #contentcreation #podcast #digitalmarketing #contentcreator #accountmanager

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