
Enforcement Expectations and Marketing Compliance Best Practices
11/17/23 • 17 min
This COMPLY Podcast episode is part three of a discussion between Rhonda McGill, PerformLine's Senior Director of Client Success, and Kimberly Monty Holzel and Courtney Hayden from Goodwin as they take a deep dive into recent marketing compliance enforcement actions and share their advice for getting ahead of regulatory scrutiny.
Listen as they discuss:
- Why public CFPB enforcement actions are down in recent years
- Enforcement action expectations on both the federal and state level for the rest of 2023 + 2024
- Marketing compliance best practices and takeaways
Show Notes:
- 2023 Complaint Risk Signal Report: https://bit.ly/3R31qdZ
- Marketing Compliance Insights from Recent Enforcement Actions: https://bit.ly/3PS4lnW
- Top Marketing Compliance Enforcement Actions 1H 2023: https://bit.ly/3Fl137N
- 5 Signs It's Time To Invest In A Marketing Compliance Software: https://bit.ly/3MHGKFx
- Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
- Connect with Kimberly: https://www.linkedin.com/in/kimberly-monty-holzel/
- Connect with Courtney: https://www.linkedin.com/in/haydencourtney/
- Connect with Ashley “AC” Cianci: https://www.linkedin.com/in/ashley-cianci/
This COMPLY Podcast episode is part three of a discussion between Rhonda McGill, PerformLine's Senior Director of Client Success, and Kimberly Monty Holzel and Courtney Hayden from Goodwin as they take a deep dive into recent marketing compliance enforcement actions and share their advice for getting ahead of regulatory scrutiny.
Listen as they discuss:
- Why public CFPB enforcement actions are down in recent years
- Enforcement action expectations on both the federal and state level for the rest of 2023 + 2024
- Marketing compliance best practices and takeaways
Show Notes:
- 2023 Complaint Risk Signal Report: https://bit.ly/3R31qdZ
- Marketing Compliance Insights from Recent Enforcement Actions: https://bit.ly/3PS4lnW
- Top Marketing Compliance Enforcement Actions 1H 2023: https://bit.ly/3Fl137N
- 5 Signs It's Time To Invest In A Marketing Compliance Software: https://bit.ly/3MHGKFx
- Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
- Connect with Kimberly: https://www.linkedin.com/in/kimberly-monty-holzel/
- Connect with Courtney: https://www.linkedin.com/in/haydencourtney/
- Connect with Ashley “AC” Cianci: https://www.linkedin.com/in/ashley-cianci/
Previous Episode

Dark Patterns, Enforcements, and Best Practices for Compliance
This COMPLY Podcast episode is part 2 of a discussion between Rhonda McGill, PerformLine's Senior Director of Client Success, and Kimberly Monty Holzel and Courtney Hayden from Goodwin as they take a deep dive into recent marketing compliance enforcement actions and share their advice for getting ahead of regulatory scrutiny. Listen as they discuss:
- What dark patterns are and some examples
- A notable enforcement action against a large organization for engaging in dark patterns
- Tips for avoiding dark pattern compliance issues
Show Notes
- Sandhya Brown of the FTC on Dark Patterns: https://bit.ly/47bQjoa
- Marketing Compliance Insights from Recent Enforcement Actions: https://bit.ly/3PS4lnW
- Top Marketing Compliance Enforcement Actions 1H 2023: https://bit.ly/3Fl137N
- Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
- Connect with Kimberly: https://www.linkedin.com/in/kimberly-monty-holzel/
- Connect with Courtney: https://www.linkedin.com/in/haydencourtney/
- Connect with Ashley "AC" Cianci: https://www.linkedin.com/in/ashley-cianci/
Next Episode

Risk Management and Fintech Collaboration: Lessons from Stripe and Truist
If you missed our session at Money20/20 this year on The New Era of Banking Efficiencies, you’re in luck. Today’s episode is the first part of that discussion featuring PerformLine’s CEO and Founder Alex Baydin, Harsha Ragunath, Head of Product Compliance at Stripe, and Babette Reynolds, Head of the Enterprise Compliance Program Office at Truist.
During today’s episode, they discuss:
- The role of fintechs in compliance & collaboration, and how Stripe's compliance team collaborates cross-functionally to ensure compliance in product design and development; and acts as a communication bridge to facilitate discussions between fintech features and partner banks' compliance.
- The current transformation that Truist, and many other large banks, are undergoing right now to automate a lot of the risk and compliance functions, especially as they pertain to their fintech partnerships.
- And finally, the group speaks to the issued guidance earlier this year from the Fed, FDIC, and the OCC, which noted that banks are accountable for the risk management of third-party providers and how both fintechs and partner banks can go about vetting potential partners to align on compliance requirements.
Show Notes:
- PerformLine at Money20/20 USA 2023, The New Era of Banking Efficiencies Recording: https://bit.ly/47AqbE6
- Consumer Complaint and Compliance Trends for Bank-Fintech Partnerships Infographic: https://bit.ly/49XEjJ0
- Why Partner Banks Love PerformLine for Marketing Compliance Blog: https://bit.ly/4acvifB
- Why Banks are Investing in Marketing Compliance Technology Blog: https://bit.ly/3QTpRcg
- 5 Signs It’s Time To Invest In A Marketing Compliance Software: https://bit.ly/3MHGKFx
- Connect with Ashley “AC” Cianci: https://www.linkedin.com/in/ashley-cianci/
COMPLY: The Marketing Compliance Podcast - Enforcement Expectations and Marketing Compliance Best Practices
Transcript
Hey there . Goodbye podcast listeners and welcome to this week's episode. This Comply podcast episode is part three of a discussion between Rhonda McGill, perform Line Senior Director of Client Success, and Kimberly Monty Hoel and Courtney Hayden from Goodwin as they take a deep dive into recent marketing compliance enforcement actions and share their advice for getting ahead of regulatory scrutiny. During today's episode, they discuss why public
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