Why Aren’t More People Talking About Mental Health in E-Commerce?

01/02/25 • 15 min

81% of working adults believe employers should prioritize employee mental health, yet 77% feel it's not discussed enough.
In this episode, Roxy and Elena dive into the critical intersection of mental health and workplace culture in the high-pressure world of ecommerce. They explore how to navigate the chaos of Black Friday, create a culture of openness and flexibility, and take actionable steps to prevent burnout — all while ensuring long-term success for your brand.
TL;DR:

Strategies to combat burnout in ecommerce
The mental health impact of unrelenting consumer demand
How employee wellbeing drives long-term customer satisfaction

Strategies to combat burnout in ecommerce
The mental health impact of unrelenting consumer demand
How employee wellbeing drives long-term customer satisfaction

Previous Episode

What’s Fueling the $1.5 Trillion Subscription Boom?

Subscriptions are everywhere, from streaming services to pet supplies delivery — and they’re changing the ecommerce industry in ways we couldn’t have imagined even 20 years ago.
In today’s episode of Commerce Experience, Roxy and Elena examine the world of subscription models and how brands are building loyal customers (and recurring revenue streams) with convenience and predictability. But as competition grows, so do the challenges of standing out and keeping subscribers engaged and interested in your services.
Is there a secret behind successful subscriptions? And what does it take to win over the notoriously fickle modern customer long term?
TL;DR:

How subscription models have transitioned from novelty to a cornerstone of modern ecommerce
The balance between predictable revenue benefits and the challenges of churn and customer fatigue
Proven strategies to attract, engage, and retain loyal subscribers through personalization and consistent value