Unlocking Opportunities and Creating Personalized Solutions Through the Question "What Can I Do for You?"

08/25/24 • 6 min

In this episode, Christina considers the power of asking the simple yet impactful question, "What can I do for you?" She emphasizes how this question shifts the focus from oneself to the person being asked, making the conversation more about them. Christina discusses how asking this question in various contexts, such as sales, marketing, and personal relationships, can lead to more personalized and tailored interactions.

KEY TAKEAWAYS

Asking "What can I do for you?" is a powerful question that shifts the focus onto the other person, making the conversation about their needs and desires.
This question can be used in various contexts, such as sales, marketing, relationships, and even with family members, to show genuine interest in helping and supporting others.
By asking this question, one can tailor their services or assistance to meet specific needs, creating a more personalized and impactful interaction.
Acting on the answer received from asking this question not only feels good but also demonstrates authenticity and selflessness in helping others.
Incorporating this question into conversations can empower the dialogue, create intentional support, and ultimately strengthen relationships and connections.

BEST MOMENTS

"What can I do for you? It shifts the focus from you to the person you're talking to. It makes the conversation about them."

"If someone does something for me, I'm asking, you know, it's one thing to say thank you, but to follow that up with, is there something I can do for you?"

"It's massively powerful. Business-wise, asking that question can just empower the whole conversation that you're having and is something I invite you to do."

"It's so powerful in terms of building relationships with people, not just your clients, but all of your contacts, even with family members."

"It's massively powerful. Business-wise, asking that question can just empower the whole conversation that you're having and is something I invite you to do."

VALUABLE RESOURCES

Christina Talks Podcast

https://www.green-umbrella.biz/how-to-launch-anything-using-social-media/

https://twitter.com/christinamc80?lang=en-gb

https://www.green-umbrella.biz/

https://www.linkedin.com/in/christinarobinson2/?originalSubdomain=uk

HOST BIO

Christina has been working with SME’s since 2013 to launch, develop and perfect their online presence. In 2019 Christina made the move from employee to business owner of a successful digital marketing agency focused on educating business owners in the use of social media. Christina is driven by the fact that in today’s world, it doesn’t matter how big or small your marketing budget is, you can be a major player.

For small businesses, the tools are just as accessible – you just need to know how to use them!

KEY TAKEAWAYS

Asking "What can I do for you?" is a powerful question that shifts the focus onto the other person, making the conversation about their needs and desires.
This question can be used in various contexts, such as sales, marketing, relationships, and even with family members, to show genuine interest in helping and supporting others.
By asking this question, one can tailor their services or assistance to meet specific needs, creating a more personalized and impactful interaction.
Acting on the answer received from asking this question not only feels good but also demonstrates authenticity and selflessness in helping others.
Incorporating this question into conversations can empower the dialogue, create intentional support, and ultimately strengthen relationships and connections.

BEST MOMENTS

"What can I do for you? It shifts the focus from you to the person you're talking to. It makes the conversation about them."

"If someone does something for me, I'm asking, you know, it's one thing to say thank you, but to follow that up with, is there something I can do for you?"

"It's massively powerful. Business-wise, asking that question can just empower the whole conversation that you're having and is something I invite you to do."

"It's so powerful in terms of building relationships with people, not just your clients, but all of your contacts, even with family members."

"It's massively powerful. Business-wise, asking that question can just empower the whole conversation that you're having and is something I invite you to do."

VALUABLE RESOURCES

Christina Talks Podcast

https://www.green-umbrella.biz/how-to-launch-anything-using-social-media/

https://twitter.com/christinamc80?lang=en-gb

https://www.green-umbrella.biz/

https://www.linkedin.com/in/christinarobinson2/?originalSubdomain=uk

HOST BIO

For small businesses, the tools are just as accessible – you just need to know how to use them!

Previous Episode

Understanding the Role of a Non-Exec Financial Director in Business Growth

In today's episode, Christina interviews Stewart Roberts, owner of Maia Kai, on the importance of understanding finances in business. Stewart shares his extensive experience in the back office accounts and funding side of recruitment for over 24 years. He highlights the value of non-exec finance advisory services for recruitment agencies and emphasizes the need for directors to have a solid grasp of their financials.

KEY TAKEAWAYS

It's crucial for businesses to prioritize understanding their finances from the very beginning.
Hiring a non-executive financial director can provide valuable insights and guidance, even for smaller businesses.
Monthly management accounts can help businesses stay on top of their numbers and make informed decisions.
Outsourcing tasks like bookkeeping, accounting, and IT can be cost-effective and efficient for businesses of all sizes.
Accountants should not only provide financial services but also actively help businesses succeed and grow.

BEST MOMENTS

"I think people think if they get these softwares it's going to actually eliminate the need of their accountant."

"I always say to get monthly management accounts. I know a lot of people would say quarterly. I think monthly, really, you've got to know what your numbers are on a month by month basis."

"I think that accountability piece is really important, especially in those smaller organisations, when there's no one to have those hard conversations with."

"People don't understand things like VAT, corporation tax and things like that, so what they will quite often do is they'll look at their bank account and use that as a judgment on how successful their business is."

"I've had some bad luck with accountants, right? And a big part of that was over-reliance on automation by the accountant without something strong enough on my part, as well as theirs, to make sure that where we were relying on automation, that things were getting picked up, checked."

VALUABLE RESOURCES

Christina Talks Podcast

https://www.green-umbrella.biz/how-to-launch-anything-using-social-media/

https://twitter.com/christinamc80?lang=en-gb

https://www.green-umbrella.biz/

https://www.linkedin.com/in/christinarobinson2/?originalSubdomain=uk

HOST BIO

For small businesses, the tools are just as accessible – you just need to know how to use them!

Next Episode

Navigating the World of Podcasting with Kane Baron

In this episode, Christina interviews Kane Baron, an expert in the world of podcasting and a prolific member of Progressive Media. They discuss the journey of podcasting, the challenges new podcasters face, and how to make a podcast successful. Kane shares his personal experience of transitioning from a law degree to digital marketing and eventually into podcasting. He emphasizes the importance of consistency, building a back catalogue, and engaging with the audience through competitions and giveaways.

KEY TAKEAWAYS

Building up a back catalog of content is crucial to avoid running out of content and maintain consistency.
Tying a relaunch to a specific reason, such as an anniversary or a special event, can help create momentum and interest.
Hosting a competition or giveaway related to the podcast's target audience can incentivize listeners to engage and potentially convert into paying customers.
YouTube is predicted to become a central platform for podcasts, emphasizing the importance of incorporating video content into podcast strategies.
While AI content may be useful in the short term, it is expected to lose effectiveness over time, highlighting the importance of authentic and engaging content creation.

BEST MOMENTS

"The number one way to monetize it is selling your own stuff. It leads into your business 100%."

"Podcast downloads are anonymous, so nobody can see it. So Apple charts is like the UK top 40, right? Every Sunday that you've released your top 40, there's some sort of credibility."

"YouTube will be the future of podcasting for sure."

"Rob wanted the benefit of the staff and people doing all the hard work and the difficult things with podcasting and social media for him. He just wanted to interview people he found interesting, and he wanted to make a living doing it. And then basically, in comes me, and he was like, oh, cool, you manage these things. And I'll go out on the road and I'll record all these podcasts."

"I was struggling to make the time to sit down and record my solo episodes. I kind of, I felt like I'd peaked with guests and I'd had some amazing people on."

VALUABLE RESOURCES

Kane's Instagram

Kane's LinkedIn

Email: [email protected]

Christina Talks Podcast

https://www.green-umbrella.biz/how-to-launch-anything-using-social-media/

https://twitter.com/christinamc80?lang=en-gb

https://www.green-umbrella.biz/

https://www.linkedin.com/in/christinarobinson2/?originalSubdomain=uk

HOST BIO

For small businesses, the tools are just as accessible – you just need to know how to use them!