Business Infrastructure - Curing Back Office Blues - 245: Business Infrastructure Masterclass | Organized Chaos - The Story of Clenard Smith & the Flourishing Food Distribution Company

245: Business Infrastructure Masterclass | Organized Chaos - The Story of Clenard Smith & the Flourishing Food Distribution Company

03/12/23 • 51 min

Business Infrastructure - Curing Back Office Blues

Prior to the pandemic, people were already spending a lot of time in their offices likely sitting behind a computer. Now, that time has doubled if not tripled for many as companies begin to adopt work-from-home policies. In fact, there are scientific studies that show a direct correlation between the actual layout of a workspace and productivity, job satisfaction, and profitability.

A Work Space Logistics plan considers the best placement and arrangement of your team, furniture, and equipment to ensure seamless work and information flow. It’s also one of the seven elements of the Kasennu framework for business infrastructure.

This encore features the story of Clenard Smith, a no-nonsense veteran who wants to take his food distribution company public. His military background serves him well when it comes to strategy and execution but proves to be no match in his latest battle for more workspace. A consultant devises a Work Space Logistics plan to dramatically increase productivity and help him defeat this formidable enemy once and for all.

🔗 Behind the Façade Book: https://www.eqbsystems.com/podcast/245-business-infrastructure-masterclass-organized-chaos-the-story-of-clenard-smith-the-flourishing-food-distribution-company

❓ Send your questions to Alicia on Twitter or LinkedIn.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

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🔗 Behind the Façade Book: https://www.eqbsystems.com/podcast/245-business-infrastructure-masterclass-organized-chaos-the-story-of-clenard-smith-the-flourishing-food-distribution-company

❓ Send your questions to Alicia on Twitter or LinkedIn.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

Previous Episode

244: Business Infrastructure Masterclass | How to Create a Service Delivery Blueprint for Small Businesses on the Rise

Vandana Thiagarajan was the subject of the last story you heard in our Business Infrastructure audio masterclass. She’s desperately trying to make sure she and her co-founders can once again fulfill their promises to their customers. Their consultant introduces them to the Service Delivery Blueprint as a solution for quickly pinpointing the source of missing target deadlines.

A Service Delivery Blueprint is a visual control tool that documents the people, process, tools, and metrics necessary to provide your core product or service. It offers a holistic view that shows how everyone in your company gets involved or at least provides some level of support in providing goods and services to your customers. It’s one of the seven elements of the Kasennu framework for business infrastructure.

In this encore tutorial, host Alicia Butler Pierre guides you through an 8-step process to create a Service Delivery Blueprint for your organization. Discover how to succinctly document, track, and manage lifecycle processes like order-to-delivery, farm-to-table, procure-to-pay, intake-to-discharge, and more! The result is a one-page overview of what you do, how you do it, and the associated timeframe.

🔗 Links to Resources: https://www.eqbsystems.com/podcast/244-business-infrastructure-masterclass-how-to-create-a-service-delivery-blueprint-for-small-businesses-on-the-rise

❓ Send your questions to Alicia on Twitter or LinkedIn.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

Next Episode

246: Business Infrastructure Masterclass | How to Create a Work Space Logistics Plan for Flourishing Small Businesses

In the last story of our Business Infrastructure audio masterclass, you met Clenard Smith. He’s determined to take his flourishing food distribution company public. But there’s one problem. He needs more physical space! Or at least that’s what he’s convinced himself. His consultant manages to convince him otherwise while also getting him to contend with the root cause of his company’s space constraints.

A Work Space Logistics plan organizes, consolidates, and segments your space into work zones according to your organization’s departments. It considers the proper placement of all team members, furniture, and equipment to ensure seamless work and information flow. It’s also one of the seven elements of the Kasennu framework for business infrastructure.

From tidying up to sprucing up, in this encore episode host, Alicia Butler Pierre guides you through an 8-step process to create a Work Space Logistics plan for your organization. Discover how to declutter your space, take an asset inventory, and sketch the optimal layout of your workspace. The result is an intelligent workspace design that maximizes floor space and stimulates productivity and communication.

🔗 Links to Resources: https://www.eqbsystems.com/podcast/246-business-infrastructure-masterclass-how-to-create-a-work-space-logistics-plan-for-flourishing-small-businesses

❓ Send your questions to Alicia on Twitter or LinkedIn.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐