Rolling Up Success: Cody Johnson on Joining Forces with A1 Garage Door Service

11/06/23 • 21 min

Born For The Trades: A Home Service Podcast

In this compelling episode of "Born for the Trades," your go-to home service podcast, hosts Mandeep Bhalla and Shreya Nagwani offer listeners a front-row seat to innovation and entrepreneurship in action. Today's episode, "Rolling Up Success: Cody Johnson on Joining Forces with A1 Garage Door Service," comes to you straight from the bustling floors of the "Home Service Freedom" event, hosted by industry luminary Tommy Mello in sunny Orlando.

We had the unique opportunity to capture the insights of Cody Johnson, the strategic mind behind Garage Door Doctor's impressive journey, in the vibrant atmosphere of a live event attended by home service professionals' crème de la crème. Cody candidly shares his experiences pre and post-acquisition by A1 Garage Door Service, providing an in-depth look at the seismic shifts and bold moves that are shaping the future of the industry.

Our discussion takes a deep dive into the transformative changes that have taken root since Cody's company became part of the A1 family. From cultural integrations to the melding of business processes, Cody touches on the good, the challenging, and the unexpected aspects of merging identities under one robust brand.

More than just a business transition, this conversation highlights the human element of acquisitions—how they affect the team, the leadership, and the core values companies hold dear. As Cody reveals the strategic vision for leveraging the strengths of this new partnership, he also maps out the exciting prospects on the horizon for enhancing services and elevating customer satisfaction.

Broadcasted amidst the energy of one of the most anticipated events in the home service sector, "Rolling Up Success" is an episode that encapsulates the spirit of evolution in the trades. It's about seizing opportunities, fostering growth, and pushing beyond the conventional boundaries to achieve greatness.

Join us for this enlightening discussion that's not just about celebrating a successful acquisition but also about the continuous drive for freedom and excellence in the home service realm. Tune into "Born for the Trades" and be part of the journey as we roll up the door to success with Cody Johnson, amidst the live pulse of "Home Service Freedom" in Orlando.

Support the show

Support the show

Previous Episode

A Glimpse into the Premier Home Service Freedom Event’s Revolutionary Offerings with Al Levi

Welcome to another transformative episode of Born For the Trades- A Home Service Podcast, which propels home service contractors towards a future of success and freedom in their businesses. This episode promises a wellspring of inspiration and actionable insights as we host a remarkable guest, Al Levi, a luminary in the world of business consulting for contractors. Al is not just an author and a teacher but a successful former contractor whose methods have revolutionized numerous businesses through innovative systems and strategies.
As we sail on the exciting journey of this episode, we unravel the mysteries and the magnificence of the upcoming first-ever Home Service Freedom Event, a ground-breaking initiative that stands out amidst industry events. Al Levi, with his wealth of knowledge and experience, will grace the event on Friday, 11/3, sharing transformative ideas and strategies that are tailor-made for success in the contracting business.
In a captivating conversation, Al discloses what attendees can look forward to at the Freedom Event. What makes this event so unique and powerful compared to the rest? Al delves deep, sharing potent insights into what sets the Freedom Event apart, creating a ripple of excitement and anticipation.
An event like no other, the Home Service Freedom Event is a beacon of success stories. Al Levi reveals the triumphant tales of contractors who have soared to new heights, applying the principles and strategies garnered from his profound teachings. These narratives are not just stories; they are a testament to the transformative potential that awaits attendees.
Every moment spent listening to this episode is a step towards immediate positive changes in your business. The episode is charged with key takeaways that attendees will gain, ready to be implemented for remarkable results. It’s not just about listening; it’s about unlocking doors to avenues that redefine business success in contracting.
Join us in this stimulating episode as we unveil the promising prospects of the Home Service Freedom Event with Al Levi, an architect of business transformation in the contracting world. Let the winds of change and innovation guide your sails towards a horizon of success and freedom in the home service contracting business. Be part of this revolutionary journey, and witness the dawning of a new era in home service contracting.

Support the show

Next Episode

From Bottomless Fries to Boundless Bookings: CSR Strategies with a Red Robin Twist

Dive into a unique fusion of culinary delight and customer service excellence in this episode of "Born for the Trades," where host Mandeep Bhalla and Eric Thomas from Rival Digital unwrap layers of customer service strategies, inspired by none other than the beloved eatery, Red Robin. This 10-minute podcast, packed with flavor and wisdom, was recorded at the lively "Home Service Freedom" event hosted by Tommy Mello.

The episode begins with Mandeep and Eric sharing their passion for Red Robin, recounting their favorite burgers and the irresistible charm of bottomless fries. However, this isn't just a foodie chat; it's a masterclass in customer service excellence. They draw intriguing parallels between the attentive, personalized service at Red Robin and how these principles can be a beacon for customer service representatives (CSRs) in the home service industry.

Eric, with his expertise, unveils innovative strategies for CSRs. A standout point is the concept of 'bottomless' service - an approach that mirrors the endless options of fries but in the realm of customer solutions and experiences. This mindset, they argue, is crucial for creating memorable customer interactions and boosting bookings.

Active listening and customization emerge as key themes. Just like a skilled Red Robin server who remembers your favorite burger, CSRs should strive to understand and remember client preferences, making each interaction uniquely tailored and more impactful.

Mandeep and Eric also delve into the importance of efficient service delivery and consistent customer engagement, highlighting how these elements build trust and loyalty, much like the familiar and reliable experience at Red Robin.

As the episode concludes, listeners are left with not only a craving for their next Red Robin visit but also armed with actionable, innovative CSR strategies. This podcast is a must-listen for anyone in the home service industry looking to transform their customer service approach with a creative, delicious twist.

Support the show