![Bippity Boppity Business: A podcast for Disney Enthusiasts and Business Professionals. - Innovators & Integrators: How to Turn Your Most Magical Business Ideas into Reality with Heather Havey [Former Disney Cast Member]](https://storage.googleapis.com/goodpods-images-bucket/episode_images/5751b96f154775bd6ae277d823430e2bbc730ccb10a763f6931e758f25d97d4b.avif)
Innovators & Integrators: How to Turn Your Most Magical Business Ideas into Reality with Heather Havey [Former Disney Cast Member]
03/17/22 • 47 min
It’s no surprise that Disney produces some top tier leaders and visionaries, but what makes Disney leaders so magical?
It’s the “integrators” backstage that know how to bring their most innovative ideas to reality!Because as they say, “The show must go on!”
This week’s guest explains how she was able to execute some of the most complex of ideas and processes during her time at Disney.
As a Cast Member, she spearheaded Workforce Management and productivity for the Disney Sports and Recreation businesses, launched large-scale work such as bringing the Disney Service Basics to life at Walt Disney World, and many more areas of business behind the scenes...
Now, she consults leaders and entrepreneurs on how to fix, build, and grow their businesses to heights higher than Cinderella’s castle.
Listen in as Rita welcomes Heather Havey, former Disney Cast Member, and mastermind behind Heather Havey Consulting, to have a magical discussion about how leaders of all kinds can bring their ideas to reality.
In this episode, Heather and Rita discuss:
Heather’s most magical and most challenging moments as a Disney cast member
The tremendous impacts of 9/11 on Disney, its cast members, and its customers
The power of empathy and a people-focused approach to customer relations
Tips and tools for entrepreneurs and leaders in an ever-changing, tech-driven world
Best practices for guest follow-ups and ensuring a positive customer experience + Disney’s method of “Discover and Recover”
Skills learned at Disney and GE that have boosted Heather’s professional development
What inspired Heather to shift to entrepreneurship and consulting
The new technology system she designed and implemented at Disney that increased automation and trackable workflow while reducing design labor by 50%
Differences between leaders and integrators & How they can successfully work together
Be sure to stick around for the Disney Rapid Fire Questions segment! You won’t want to miss Heather’s answers!
Do you wish to connect with our special guest?
Connect with Heather on LinkedIn: www.linkedin.com/in/heatherlhavey
Visit Heather’s website: www.heatherhaveyconsulting.com
Email her: [email protected]
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
It’s no surprise that Disney produces some top tier leaders and visionaries, but what makes Disney leaders so magical?
It’s the “integrators” backstage that know how to bring their most innovative ideas to reality!Because as they say, “The show must go on!”
This week’s guest explains how she was able to execute some of the most complex of ideas and processes during her time at Disney.
As a Cast Member, she spearheaded Workforce Management and productivity for the Disney Sports and Recreation businesses, launched large-scale work such as bringing the Disney Service Basics to life at Walt Disney World, and many more areas of business behind the scenes...
Now, she consults leaders and entrepreneurs on how to fix, build, and grow their businesses to heights higher than Cinderella’s castle.
Listen in as Rita welcomes Heather Havey, former Disney Cast Member, and mastermind behind Heather Havey Consulting, to have a magical discussion about how leaders of all kinds can bring their ideas to reality.
In this episode, Heather and Rita discuss:
Heather’s most magical and most challenging moments as a Disney cast member
The tremendous impacts of 9/11 on Disney, its cast members, and its customers
The power of empathy and a people-focused approach to customer relations
Tips and tools for entrepreneurs and leaders in an ever-changing, tech-driven world
Best practices for guest follow-ups and ensuring a positive customer experience + Disney’s method of “Discover and Recover”
Skills learned at Disney and GE that have boosted Heather’s professional development
What inspired Heather to shift to entrepreneurship and consulting
The new technology system she designed and implemented at Disney that increased automation and trackable workflow while reducing design labor by 50%
Differences between leaders and integrators & How they can successfully work together
Be sure to stick around for the Disney Rapid Fire Questions segment! You won’t want to miss Heather’s answers!
Do you wish to connect with our special guest?
Connect with Heather on LinkedIn: www.linkedin.com/in/heatherlhavey
Visit Heather’s website: www.heatherhaveyconsulting.com
Email her: [email protected]
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Previous Episode
![undefined - Infusing Magic and Wonder Into Product Design [featuring Loungefly’s VP of Creative, Liz Desilva]](https://storage.googleapis.com/goodpods-images-bucket/episode_images/7662703aa4d32749fd3f0b19e6260adafa7168fb2fb3fb43b11c72f19ee8300b.avif)
Infusing Magic and Wonder Into Product Design [featuring Loungefly’s VP of Creative, Liz Desilva]
In 2021, collectible items and products became ALL the rage. From re-selling valuable Pokémon cards to investing in one-of-a-kind pieces of art in the form of NFTs, consumers have entered a new era of buying... and brands have recognized that.
Disney-lovers know better than anyone that pin trading and collecting items is more than a hobby, it’s a lifestyle! So, capitalizing on the concept of products becoming collectibles and creating a cult-like following has caused some companies to grow wildly successful, including Loungefly.
If you’ve walked into a Hot Topic or a Disney store, you’ve likely seen Loungefly’s geeky backpacks. They’re not only adorable, but they’re big business for the leading pop-culture lifestyle brand, Funko. How do they achieve this kind of success? It’s an amazing combination of creativity, innovation, and a leader that encourages infusing wonder into every product design.
Listen in as we welcome Liz DeSilva, the Vice President of Creative at Loungefly and the innovative brain behind the accessories, and its extending brands Loungefly Apparel and Stitch Shoppe, to have a magical discussion about the creative process behind turning products into innovative collectibles, that turn customers into life-long fans.
In this episode, Liz and I discuss:
Liz’s professional career: From girls’ clothing graphic designer to creative executive
How to keep your team aligned with the mission and vision for your organization while working remotely
The research and design process for a creative campaign
How Loungefly’s creative process works & Liz’s role in it
Business growth strategies they used to grow sales by 132% in 2021
Upcoming Loungefly collections [SanRio Sweet Treats, Care Bears, E.T., Valentine's Day, Disney Princess Castle, & Disney Villains Scenes Collections] past & upcoming (Gaston) & Liz’s favorites from the past
Be sure to stick around for the Disney Rapid Fire Questions segment! You won’t want to miss Liz’s answers!
Want to learn more?
- Visit Loungefly’s website: www.loungefly.com
- Follow Loungefly on Instagram: www.instagram.com/loungefly
- Follow them on Twitter: www.twitter.com/Loungefly
- Follow them on TikTok: www.tiktok.com/@loungefly
- Connect with them on Facebook: www.facebook.com/shoploungefly
- Follow Stitch Shoppe by Loungefly on Instagram: www.instagram.com/stitchshoppebyloungefly
Be sure to hear every conversation about making magic in business on Apple Podcasts, Spotify, and Google!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.This episode of Bippity Boppity Business was hosted by Rita Richa.
Next Episode
![undefined - Connect, Create, & Collaborate: How to Find your Business "Why" & Spark [w/ Katie Currens Former Disney Cast Member]](https://storage.googleapis.com/goodpods-images-bucket/episode_images/7f2988f6d90732ab5a0a5814b69e3246ccdc88c11a653a7ad60f5ca032dc97db.avif)
Connect, Create, & Collaborate: How to Find your Business "Why" & Spark [w/ Katie Currens Former Disney Cast Member]
The core of every Disney best practice is a service first mindset.
Cast members are trained to think questions like, "How can I serve this project? How can I serve my customer? How can I serve my team?"It all comes from the mission and "why" statement the Disney company lives and breathes by: "creating happiness for people of all ages everywhere,"Join us on this episode of Bippity Boppity Business as we speak to Katie Currens of One Spark Solutions about: ✨Her past experience as a Disney Cast Member ✨ Her magical three-pillar business theory: connect, create, and celebrate 🥳 ✨ How to explore and find professional purpose, in ourselves and in business 👩🏻💼
It just might spark ⚡️ some new ideas 💡 you can implement in your work today!"One little spark of inspiration is at the heart of all creation." 🐉 - Figment
Do you wish to connect with our special guest?Connect with Katie on LinkedIn: https://www.linkedin.com/in/katiecurrens/
Visit Katie's website: http://onesparksolutions.com/
Email her: [email protected]
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with our host Rita Richa :www.linkedin.com/in/ritaricha
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