Delays...Outages... Service Challenges- The "NEW" normal?

04/21/22 • 5 min

Delays...Outages... Service Challenges- The "NEW" normal?
The delays encountered by the background screening industry due to the COVID 19 pandemic were significant. Courthouses were closed, then they were open with reduced staffing, then they closed again. Clinics and labs saw their employees leave they had to reduce hours of operation and even closed some facilities.

Now the industry as a whole is seeing a dramatic increase in the number of applicants to be screened which is putting more pressure on the system.

The weird thing is that many of the same issues we faced during the pandemic are still issues.

This is not good news for background screening companies and their clients who are under a ton of pressure to recruit, hire and on-board talent in record time.

Here are some of the issues that the industry is facing. Be sure to stick around until the end of this episode as I share some solutions... and don’t worry I won’t recommend doing away with county criminal searches to speed up background checks like CheckR did back in the pandemic. That is not a viable solution.

Let’s start with the challenges in California...

Now the industry as a whole is seeing a dramatic increase in the number of applicants to be screened which is putting more pressure on the system.

The weird thing is that many of the same issues we faced during the pandemic are still issues.

This is not good news for background screening companies and their clients who are under a ton of pressure to recruit, hire and on-board talent in record time.

Let’s start with the challenges in California...

Previous Episode

Greg Hauser of Ingram Micro Interview

Greg Hauser, VP of Global Talent Acquisition joins the show
Tune in to here some of the secrets that Greg has to share...
The discussion is focused around talent acquisition, on-boarding and background screening in the post-COVID environment.
Greg shares his 5 key points of focus...
1) Candidate led environment
2) New and improved focus on BRAND values
3) Virtual Work & On-site work (Hybrid Approach)
4) Retention & Development focus
5) Data Driven Decision Making
We also discuss the changes and challenges facing employers as they work to diligent screen and on-board applicants in an environment filled with uncertainty and delays.
For more information about a career at Ingram Micro visit...
careers.ingrammicro.com

Next Episode

Date of Birth & ID Redaction issues in California and Michigan

The date of birth redaction changes in Michigan and California are causing issues. On this episode of background screening tips & tech we dive into the current state of affairs and provide some updates.
It is no surprise that the DOB Redaction changes in Michigan and California are impacting criminal case research. The turnaround times are up and the ability to verify records is challenging.

Listen in to see what PBSA and their attorney are doing to fight the battle.
PBSA Bulletins
https://myemail.constantcontact.com/PBSA-Member-Advisory--California-Redaction-Update---Merced-and-Sonoma-Intervention-Updates.html?soid=1101484724288&aid=q-cpn8vtwFU
https://myemail.constantcontact.com/PBSA-Member-Advisory--Continuing-Positive-Developments-in-Michigan-DOB-and-Identifier-Access.html?soid=1101484724288&aid=fn_l2eCps4o
Melissa Sorenson
[email protected]