Artificial Intelligence for L&D

In this episode, we discuss artificial intelligence (AI) and its implications for learning and development. Tools like ChatGPT and other large language model (LLM) and generative AI tools can be a transformative element of workflows, including in the creation of text and visual learning content. But the adoption of AI goes deeper than learning content, and as AI is integrated across the enterprise, it represents a digital transformation which can position learning and development as a strategic partner in the business.

In this discussion, we hear from three experts in the theory and application of transformation technologies. Judy Pennington is a Management of Technology Fellow and the James J. Renier Chair in Management of Technology with the Technological Leadership Institute at the University of Minnesota. Judy's career has focused on the intersection of people and technology, specializing in IT workforce transformation, IT leadership development, IT learning and development, culture, and change management. She was previously Managing Director and CIO Fellow with Deloitte Consulting and a member of the faculty and leadership team for the CIO Next Generation Academy.

David Nguyen, Ph.D., is a Management of Technology Senior Fellow and the Edson W. Spencer Chair in Innovation and Entrepreneurship with the Technological Leadership Institute at the University of Minnesota. David has a background in the startup world by way of research in human-computer interaction (HCI), and in the innovation space, has published numerous articles on novel technologies and interactions. As an inventor, he has filed or issued more than 40 patents. He earned his doctorate in Information and Computer Sciences at the University of California, Irvine.

Susan Nabonne Beck is Vice President, Learning Design and Strategy with AXIOM Learning Solutions. An experienced and expert learning and development practitioner, Susan specializes in e-learning design, development and strategy. Susan has extensive experience creating custom learning with an emphasis on user/learner experience and measurable outcomes, and her career includes roles leading learning and development teams for multiple Fortune 50 companies.