
A256 - Where do you find freelance clients?
03/04/19 • 7 min
Where you find your clients out in the world is a big question.
I held an open door session inside the Sustainable Freelancer FB Group last Friday where I put the webcam on and anyone could pop in to talk about anything they want.
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👉 For full show notes to this episode & more resources for you.
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Resulting from that was a conversation around location of potential clients. Not necessarily any strategy about getting them, but more of where to look for places, online, offline, etc, where they may be.
Amy Hoy calls these watering holes in the context of her Sales Safari exercise in they course 30x500.
A watering hole is where all the animals in an ecosystem come together because they need water to survive.
The idea fits perfectly because you want to find places where you clients come together to talk about business with other people in a similar market.
These are events, meetups, conferences, online forums, trade shows, and the list goes on.
You are a developer or designer and live online, so it's safe to assume that you know your way around the web.
Because of that, you may want to find your clients on the web. You try Facebook Groups, Twitter, Instagram, and even online forum sites. While you may find them here, maybe it's not THE watering holes best suited for your clients.
When I was working for an agency that focused on the medical industry, the sales team would regularly attend trade shows and conferences and buy booth space at these events.
Sure they ran Google Ads and such, but a great portion of sales and revenue for the business came from these events. There were months of the year where the sales team would attend 10-15 events in one month, all over the country.
The thing is that doctors and the medical industry doesn't spend the entire day on the computer and the web. They still don't.
What they do is attend conferences and events to learn about new technology and studies, to meet up with colleagues and build relationships, and play golf (let's be honest).
The sales team knew this, the business knew this, which is why they were so invested in putting effort into going to these watering holes and finding their clients.
Understanding the behavior of your client will help you figure out where to find them.
Pay close attention to your existing clients. Just because you found them in one spot, doesn't mean that's where they all are.
Follow them, talk with them. Ask them about their weekend and what they did. If they tell you that they can't make a meeting because they are going to a conference, ask them what conference.
Where you find your clients isn't about you. It's about them.
Be curious, ask questions, pay attention. Get into the head of your clients and they'll lead you to more.
Where you find your clients out in the world is a big question.
I held an open door session inside the Sustainable Freelancer FB Group last Friday where I put the webcam on and anyone could pop in to talk about anything they want.
-------------------
👉 For full show notes to this episode & more resources for you.
-------------------
Resulting from that was a conversation around location of potential clients. Not necessarily any strategy about getting them, but more of where to look for places, online, offline, etc, where they may be.
Amy Hoy calls these watering holes in the context of her Sales Safari exercise in they course 30x500.
A watering hole is where all the animals in an ecosystem come together because they need water to survive.
The idea fits perfectly because you want to find places where you clients come together to talk about business with other people in a similar market.
These are events, meetups, conferences, online forums, trade shows, and the list goes on.
You are a developer or designer and live online, so it's safe to assume that you know your way around the web.
Because of that, you may want to find your clients on the web. You try Facebook Groups, Twitter, Instagram, and even online forum sites. While you may find them here, maybe it's not THE watering holes best suited for your clients.
When I was working for an agency that focused on the medical industry, the sales team would regularly attend trade shows and conferences and buy booth space at these events.
Sure they ran Google Ads and such, but a great portion of sales and revenue for the business came from these events. There were months of the year where the sales team would attend 10-15 events in one month, all over the country.
The thing is that doctors and the medical industry doesn't spend the entire day on the computer and the web. They still don't.
What they do is attend conferences and events to learn about new technology and studies, to meet up with colleagues and build relationships, and play golf (let's be honest).
The sales team knew this, the business knew this, which is why they were so invested in putting effort into going to these watering holes and finding their clients.
Understanding the behavior of your client will help you figure out where to find them.
Pay close attention to your existing clients. Just because you found them in one spot, doesn't mean that's where they all are.
Follow them, talk with them. Ask them about their weekend and what they did. If they tell you that they can't make a meeting because they are going to a conference, ask them what conference.
Where you find your clients isn't about you. It's about them.
Be curious, ask questions, pay attention. Get into the head of your clients and they'll lead you to more.
Previous Episode

A255 - Finding Clients Lesson #11: Group Coaching for Leads
I'm continuing here today with the eleventh and final lesson in the "Finding clients" series.
This is the no-nonsense series of lessons that work in today's market to find clients you want to be working with on a consistent basis.
Group coaching for leads. WHAT?!? 🤔
-------------------
👉 For full show notes to this episode & more resources for you.
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You've heard about group coaching before in the context for your business.
I met Lauren Pawell, founder of BixaMedia, a marketing strategy firm, a couple of years ago.
In fact, she was the very first guest on Live In The Feast Season 1 Episode 3.
She inspired this idea of bringing your leads together in one space so that you can then vet the good fit en masse.
Let me explain how this works.
You get a lead as you normally would, but instead of getting on a one-on-one call with them, you get them to an educational webinar.
Get them to sign up and as a group, you run through some educational material for them, provide ridiculous value in a way that allows all the leads to walk away with something beneficial to them.
They also know and understand the type of work that you do, who you help, and if you may be a good fit for them.
Then towards the end of that webinar, you present them with an application for them to be able to work with you.
Lauren shared some of her KPIs that she aims for with registration, attendance, and applications.
The part of this I like the most is that you are spending one hour of time with say 5-10, maybe 20 people and weed out those that aren't a good fit. Rather than one hour with each individual to weed them out.
As a result, you are only spending time on those that raise their hand to want to work with you. But those that don't still walk away with value from you, something that's helpful to them in that moment to move them forward.
Lauren said that of those who fill out the application, she'll close 80% of them.
That's such an amazing use of time.
In fact, she sent me an email just last week that as of January 2nd, she's booked solid for 2019.
The only work that they are taking on is Strategy Sessions.
Since I heard about this idea, I've looked for ways in which I can leverage this in my own business. Because as I said, it's such effective use of time and provides the same amount of value as you would if you continued the sales process as you do today.
A good place to start with this is with past clients. You already know who they are and that you'll want to work with them again.
Remember in lesson 7 we talked about those up level skills? Take the skills that you've learned since working with them and package up something to sell.
Send an email with some registration link and get them all on a call. Practice your delivery and then pitch with that application.
It's as simple as that.
Next Episode

A257 - What kind of content should I promote to potential clients?
In A256 - Where do you find freelance clients? we talked about the watering holes, those places where your clients come together to talk business.
Today's episode goes a little deeper into that topic to talk about the context and intent of your client at these watering holes.
-------------------
👉 For full show notes to this episode & more resources for you.
-------------------
The human behavior part of this equation is what I'm fascinated most with.
I'm not the first, nor the last person who will talk about context when it comes to marketing.
In fact, it's the very first personalization that was done in advertising and marketing.
It's why restaurants put their side dishes next to entrees on their menus. You are going to order a potato and veggies with that steak and they know that. So they aren't going to put sides on the last page, they'll put it directly after that filet mignon that you plan on ordering.
Ad platforms these days put context on steroids. We have more information at our disposal about someone than ever before.
We can target a specific employee at a global company in a certain town that has a hobby of white water kayaking.
But what do you do with that information? Often you will jump all over that by pushing an ad out to come to sign up for your service or book a consult or something of that nature.
While that's all fine to do, they may be looking at the photos of their niece's dance recital.
That's not the most opportune time to pitch your abilities to build them a new website.
To make this even more concrete, in the case yesterday where we spoke about the medical industry, you wouldn't walk up to 10 doctors sitting around a table ordering a steak and pitch them even though that's where they all are at the moment, right?
If the content is king, then context is queen.
As in the last episode, getting into the head of your client and then understanding the context and the intent of them in a specific setting can increase the likelihood of success of your strategy.
In the context of my former employer, they bought booths at events that specifically spoke to marketing, technology, and business growth in the industry.
At events that were smaller or not specific to the mindset where the doctors and organizations would be thinking about their website or marketing, my former employer would be there anyway, but in a different way. The sales team would be there to build relationships, set meetings up with clients and leads and of course network, but there wasn't a big push for sales.
Ariel, The Urbanist, on a podcast, shared some insights in his strategy on this. His objective was to land gigs with big travel brands and online publications. Instead of creating ads pitching what he did. Instead, he created content as he normally would, then targeted those key individuals of the companies he wanted to work with so that he was sure that his content would be seen by them.
Then when those individuals were looking for content that he does, he would be front of mind.
He admitted that he couldn't directly connect a job to a specific ad this way, but he did admit that he got work from some of the brands and companies he targeted.
In your case, if you are looking to inject some personality into your brand, how about creating a piece of content that's centered around you and your family, or your mission as a business to help a charity, or why you are in business for yourself, and then put that piece of content as an ad in front of your ideal clients while they are looking at those recital photos.
It may not get that click, but if you do it consistently, when that person who is extremely family oriented, is looking to redo their website, best be sure that they'll remember that they saw "something about some designer who was playing with their kids talking about websites" and go look for you. Not Wix or GoDaddy.
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