The Invaluable Role of the PIO - Nelly Miles Part 3

How do you keep your law enforcement agency out of a public affairs mess? By being active! Silence is NOT your friend, especially in today's now-now-now society. Crap WILL happen, including officer involved shootings and other imperfect scenarios no matter how many times we send our officers to sensitivity training. The fact is, the public, and especially criminals, don't play by those rules so "what looks awful but's still lawful" things will always happen.
Our job as citizens is to not jump to conclusions based on out-of-context home videos and social media narratives. But it's also the PIOs job to get the truth out as fast as possible and not jeopardize the case.
How do law enforcement agencies avoid their cases falling into the trap of fake news? It can happen in an instant, especially with the insatiable demand for instant reports, explanations and answers to questions where there may not be any, the law enforcement Public Affairs Officer (PIO) and Public Affairs Director (for the larger agencies) is critical.
In today's now-now world the delicate balance between the public's right to know and the sensitive and often rapidly evolving details of an investigation are always at odds. Ensuring that balance doesn't fall over the cliff towards one side or the other is the job of the law enforcement agency's PIO or Public Affairs Officer. When the organization consists of multiple offices the executive often has one person to oversee all the PIOs and flow of information, and that is exactly what Nelly Miles does.
And what a job! As if keeping the narrative about a case, conflict or issue on the truth path isn't difficult enough when it's just one agency, imagine it when there is an entire state of agencies involved! Georgia has 800 law enforcement agencies, and Nelly Miles has to know at least a little about each one, a lot if the agency requires the help of the GBI, or Georgia Bureau of Investigation.
In this All Things Crime episode Nelly discusses her role as the PAD, and how difficult it can be when there are no rules for rampant opinions on social media, but her ability to counter any false information is very limited, especially in ongoing investigations. It's a difficult job, but fortunately amazing people like Nelly are willing to step up and do it!
To connect with Nelly you can find her on LinkedIn: https://www.linkedin.com/in/nelly-mil...
And Twitter: https://twitter.com/NMilesGBIPIO
All Things Crime is a new, comprehensive video series that will explore every aspec

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All Things Crime is a new, comprehensive video series that will explore every aspect of crime and the ensuing investigation, one video interview at a time. The host, Jared Bradley, is the President of M-Vac Systems, which is a wet-vacuum based forensic DNA collection system, and has experience traveling the world training all levels of law enforcement and crime lab DNA analysts in using the M-Vac to help solve crime.

Along the way he has met people from all walks of life and experience in investigating crimes, so is putting that knowledge to use in another way by sharing it in these videos. If you are interested in more videos about the M-Vac, DNA and investigations, also check out the M-Vac's channel @https://www.youtube.com/c/MVacSystems...

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