Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Her journey into public safety and the unexpected path that led her to dispatching.
• The importance of workplace culture and strategies to cultivate a positive environment.
• How the dispatch center prepares and trains to handle emergencies and prioritize mental wellness.
• The significance of public education and humanizing the voice within the 911 dispatch center.
• Reflecting on her career and the gratitude she holds for the experiences that have shaped her leadership.

As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 435 features Angela, Licensed Professional Counselor working with first responders and trauma, and dispatcher of 18 years.

Episode topics –

• Angela's 9-1-1 story
• From the field to dispatch
• Compassion fatigue
• Giving back to dispatch
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 351 features Hank Hunt, President of the Kari Hunt Foundation. This episode is Hank's presentation from the Dare to be Great - Fall Virtual Conference and it's a story of heartbreak and triumph.

Thank you to Hank and Dj for allowing me to share their story and presentation.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• A daughter's call goes unanswered
• Early life for Kari and the family
• A marriage goes sour
• A coward runs
• I tried to call 9-1-1 and it didn't work
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 347 features the #IAM911 stories shared during the Response2020 Imagine Listening session.

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Julie's transition from nursing school to a career in law enforcement and dispatching
• The unique traits and skillset required for the demanding role of a 911 professional
• Navigating the challenges of the COVID-19 pandemic and its impact on the work culture
• The importance of effective leadership, training programs, and a positive work environment
• Bridging the gap between seasoned and new dispatchers to foster a supportive industry culture

If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].