Whats Best For The Patient Is Best For Business

In this episode, Jerry sits down with John DeLucci, a seasoned leader in the healthcare industry, to dive deep into the importance of operational excellence and its impact on both patient care and business success. John shares his insights from over a decade of experience in management, highlighting the critical role that efficient operations play in creating a well-oiled machine that benefits everyone—patients, clinicians, and the entire team.

Together, they explore topics such as the significance of hiring the right people, the balance between individual check-ins and group meetings, and the often-overlooked value of empowering front desk staff. John emphasizes the need for collaboration, transparent communication, and a culture that embraces continuous improvement and learning from failures.

Whether you're a healthcare professional, a manager, or simply interested in leadership and operations, this episode offers valuable takeaways on how to build a cohesive, high-performing team that drives both clinical and business success.

Book mentioned in this episode: Waking Up a Leader: The Five Relationships of Success by Daphne Scott

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In today’s episode, we dive deep into the often-overlooked aspects of maternal care that can dramatically impact a woman's pregnancy, birth, and postpartum experience. We start by unpacking the significant gaps in care from pregnancy through postpartum, shedding light on why addressing these gaps is crucial for better health outcomes. The discussion explores systemic issues that contribute to these gaps and their effect on women’s overall wellbeing.

We then shift our focus to the importance of proactive financial planning for expecting mothers. From budgeting for prenatal care to managing potential postpartum complications, we offer valuable insights on preparing financially to reduce stress and improve care accessibility. The episode also highlights innovative solutions for bridging these gaps in care, including the integration of financial coaching with maternal health services. A well-rounded approach—one that includes financial preparedness, ongoing education, and comprehensive support—can truly transform the maternal journey.

Lastly, we explore the concept of postpartum care as a lifelong journey rather than a finite period. The discussion underscores the need for a continuous support system, including follow-up care, to address ongoing health needs and challenges. Practical strategies for healthcare providers are also covered, emphasizing the importance of clear communication, educational resources, and flexible care options. By understanding and addressing both the financial and emotional aspects of care, we can enhance patient outcomes and ensure every woman receives the comprehensive care she deserves from conception through postpartum and beyond.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

We’re contuniung the conversation about getting paid in healthcare. In today’s episode, Jerry welcomes Shreya, co-founder and CEO of Pledge Health, a pioneering platform in patient AR management. Shreya shares her journey from tech at Microsoft to disrupting healthcare billing with Pledge Health. Their platform automates benefits verification, creates cost estimates, and facilitates seamless patient communication. Imagine knowing your healthcare costs upfront—no surprises, just clarity.

Discover how Shreya's personal frustration with healthcare billing led to a revolutionary approach that's streamlining processes for clinics and improving patient satisfaction. From reducing front desk workload to increasing collections, Pledge Health is transforming healthcare economics one clinic at a time.

Tune in as Jerry and Shreya discuss the impact of transparency on patient care, the future of healthcare automation, and why understanding costs upfront is crucial for both patients and providers. Whether you're a healthcare professional or simply curious about the future of medical billing, this episode offers insights you won't want to miss.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this week’s podcast episode, we’re talking about the transformative impact of AI technology in healthcare documentation, featuring Yansen Zhou, Founder and CEO of Hippo Scribe. They talk about how AI tools like HippoScribe address the pervasive challenge of documentation across healthcare specialties. Yensen highlights HippoScribe's approach, using a Chrome extension for intuitive integration with Electronic Medical Record (EMR) systems, contrasting it with traditional API-based methods.

The conversation touched on the initial learning curve for customizing templates but emphasized the tool's user-friendly nature for basic functionalities. Regarding AI learning, Jensen explained HippoScribe's iterative improvement process based on user feedback, aiming to enhance accuracy and customization over time.

They discussed the specific applications within Physical Therapy, Occupational Therapy, and Speech-Language Pathology, where detailed and efficient documentation is critical. Yansen emphasizes how streamlined documentation processes improve operational efficiency and serve as a compelling factor in clinician recruitment.

Overall, this episode provides insights into AI's evolving role in modernizing healthcare operations, with HippoScribe positioned as a partner in advancing healthcare documentation practices through continuous improvement and user-centric development.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this week's episode, we get deep into the future of physical therapy and the pivotal role of Physical Therapy Assistants. Joining Jerry Durham is Jimmy Pacini, a seasoned PTA and educator, who shares his insights on how PTAs are often underutilized in healthcare settings and the vast potential they bring to the industry. We explore the evolution of PTA education, challenges in defining the value of PTAs in clinics, and how shifting mindsets can lead to better patient outcomes and business growth.

From building stronger PT-PTA teams to reimagining clinical models and the patient experience, we challenge conventional thinking and look at how PTAs can contribute far more to the system. Whether you're a physical therapist, PTA, or clinic owner, this episode is packed with valuable takeaways for improving the efficiency and impact of your practice.

Tune in for a candid discussion on breaking out of the box, understanding the true value of PTAs, and envisioning a healthcare system that puts patient care at the forefront.

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!