UXDA Anthem

04/28/22 • 2 min

It is April 2022 and UXDA just turned 7!
This year, fulfilling a dream our Co-Founder Linda has had many years, we decided to put our soul into a song.
Our UXDA Anthem. Enjoy! 💜

It is April 2022 and UXDA just turned 7!
This year, fulfilling a dream our Co-Founder Linda has had many years, we decided to put our soul into a song.
Our UXDA Anthem. Enjoy! 💜

Previous Episode

#18 Uncover Banking CX Blindspots to Reach a Digital Breakthrough

How would you react if your FI spent half a million and 2 years developing a new app but after launching it, the customer satisfaction decreased? 7 non-obvious factors can either lead you to a digital breakthrough OR completely sabotage it.

Find out:

What are the reasons why UX/CX efforts so often fail?
How to identify and avoid these blindspots in time to protect the success of expensive, large-scale digitization projects?
What’s the best way to bridge the gap between your financial brand and customer expectations?
How to reach a digital banking beakthrough by implementing the right approach at seven levels of your business - culture, feedback, execution, design, value, brand promise, emotions.

Read the full article at UXDA's blog.

Next Episode

#19 How Product Design Increases Bank Profits

The digital user experience (UX) is now the primary way that banks are perceived by customers, and that the quality of a bank's digital product is becoming the most important factor impacting profitability. It goes on to explain the various ways in which digital technologies, such as automation, data analytics, and mobile banking, are transforming the banking industry and creating new revenue streams.
This podcast emphasizes the need for banks to adopt a customer-centric approach to product design and to focus on creating emotionally engaging experiences for users. It provides best practices and examples of successful financial apps that have embraced these principles.
Ultimately, the article concludes that banks that prioritize product design and UX will be the ones that thrive in the digital age, turning these elements into the main drivers of their profitability and digital ROI.
Find out:

1. What is the impact of product design on the profitability of modern banks?

2.How has the digital transformation of banking changed the customer experience and expectations?

3. How can focusing on user experience help banks adapt to future changes?
Read the full article at UXDA's blog:
https://theuxda.com/blog/revolutionizing-finance-can-product-design-increase-banks-profits

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