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Unscripted Small Business

Unscripted Small Business

Abbey Crane

Our hosts Abbey Crane & 17 year SEO industry expert Jeremy Rivera are having unscripted interviews small business owners, founders and creators across the United States, learning about their challenges, successes and insights into the world of SMBs.
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Top 10 Unscripted Small Business Episodes

Goodpods has curated a list of the 10 best Unscripted Small Business episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Unscripted Small Business for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Unscripted Small Business episode by adding your comments to the episode page.

Unscripted Small Business - Nicky Billou: Reframing Sales as Service
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02/21/25 • 21 min

In this conversation, Nicky Billou shares his inspiring journey from being an immigrant in Iran to becoming a successful entrepreneur and thought leader. He emphasizes the importance of freedom, human connection, and reframing sales as service. Nicky discusses the challenges of navigating the digital age while maintaining authentic relationships and outlines essential qualities for business success. He also defines thought leadership and its significance in the business world.

Key Takeaways:

  • Nicky's journey from Iran highlights the value of freedom.
  • Entrepreneurs must champion freedom to thrive.
  • Sales should be reframed as service to help others.
  • Human connection is vital in business, especially post-COVID.
  • Digital marketing is noisy; authentic connections matter more.
  • Successful business owners must be decisive and committed.
  • Investing in personal development is crucial for success.
  • Thought leaders are known for their unique insights and contributions.
  • Building relationships creates opportunities for business growth.
  • Loving the process is essential to achieving desired results.
Interested in working with Nicky? Click here! Want to read even more thought-provoking material? Purchase one of his books here!
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Unscripted Small Business - Max Emma: Investing in the Right Franchise
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02/20/25 • 48 min

In this conversation, Max Emma and Abbey Crane sit down and talk about Max's journey from immigrating to the United States to becoming a successful entrepreneur and CEO of multiple businesses in the franchising industry. They discuss the various challenges he has faced, including personal bankruptcy, and how these experiences shaped the way he runs his businesses today. Max also shares more information on the process of franchising, including the legalities involved and the need for thorough market research. If you have ever been interested in what owning a franchise could look like and mean for you as a business owner, you won't want to miss this episode! Inspiring Quotes From the Conversation: "Don't have your mind set on one thing because it's in your business plan or it's in your head. Be open because you don't know where the road is gonna lead you." "Success isn't just about the business – it's about creating a life you love while building something meaningful." "With a franchise, you're getting proven systems and processes." "I was always either dwelling on past mistakes or dreaming about the future until I realized I couldn't control either. What I can control is the present moment." "I don't want anybody to buy a job – this is an investment in your future." Work with Max here!
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Unscripted Small Business - Dr. Andy Neillie - Manager vs. Leader: Which One Are You REALLY?
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02/12/25 • 48 min

In this conversation, Abbey Crane and Dr. Andy Neillie explore the key differences between managers and leaders. Dr. Andy shares insights from his journey into leadership, emphasizing the importance of passion, character, and competence. They discuss the challenges new managers face, especially in today’s evolving workplace, and how leaders must adapt to retain top talent. Dr. Andy introduces his framework of the four leadership necessities—conviction, competence, character, and covenant—and highlights how communication and personal connections are crucial in remote work environments. They also touch on balancing outcomes with team needs, investing in leadership development, and the importance of self-care for leaders.

Resources Mentioned:

The Golden Principles: Life Lessons from Man's Best Friend by Dr. Andy Neillie

Dr. Andy's 20 Leadership Books for 2024

The 21 Irrefutable Laws of Leadership by John Maxwell

The Discipline of Market Leaders by Michael Treacy and and Fred Wiersema

Practicing the Way by John Mark Comer

Culture Making: Recovering Our Creative Calling by Andy Crouch

Click here to work with Dr. Andy!

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Unscripted Small Business - Trailer/Intro: Unscripted Small Business
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01/06/25 • 0 min

Happy to announce the new series of Unscripted interviews, with a new host Abbey Crane who will be talking to SMB owners, founders and creators to learn about their challenges, successes and insights.

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In this episode of Unscripted Small Business, Abbey Crane interviews Stephanie Hayes, an acquisition entrepreneur and business strategist/coach. They discuss the often-overlooked topic of exit strategies for entrepreneurs, emphasizing the importance of aligning business models with personal values and understanding the various types of business assets.

Stephanie shares her journey into entrepreneurship, her insights on acquisition entrepreneurship, and the differences between consulting for large corporations versus small businesses. The conversation highlights the need for entrepreneurs to think about their long-term goals and the creative options available for exiting their businesses.

Killer Quotes

"You're a unique individual with unique experiences and unique needs and wants. You've got to build your business around that."

"Don't hesitate to get started now. Even from the very, very beginning, there are things that you can do to keep defining and working towards what your longer term strategy is."

"Oftentimes, entrepreneurs think they have a marketing problem, but really, what they've got is an alignment problem. And they’ve got to go back to the very beginning to make sure that the business they're running is actually aligned with who they are, what they want, and what they need from their business."

"You get to choose your exit, and you get to define what that looks like for you."

"You have to be willing to change your beliefs in order to grow."

Key Takeaways:

  • Exit strategies are incredibly important elements of the business model to consider.
  • Acquisition entrepreneurship allows for growth without starting from scratch.
  • Aligning business models with personal values is crucial for success.
  • The Growth and Profit Business Model Framework helps in building valuable assets.
  • Small business consulting is more emotionally driven than corporate consulting.
  • It's never too early to start thinking about exit strategies.
  • Identifying business assets can significantly increase a business's value.
  • Selling parts of a business is a viable strategy for entrepreneurs.
  • Avoid rigid structures when planning your exit strategy.
  • You can define your own exit strategy based on personal goals
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Unscripted Small Business - Kelli Jones: Are You in Danger of Losing Your Brand?
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02/17/25 • 29 min

In this conversation, Abbey Crane interviews Kelli Jones, a trademark and contract lawyer, discussing the importance of trademarking for businesses, the differences between trademark and copyright law, and the impact of AI on legal practices. Kelli shares insights on the risks of not trademarking, the costs involved, and the necessity of having well-drafted contracts. The discussion emphasizes the need for legal protection in business to ensure growth and sustainability.

Key Takeaways:

  • Trademarking is essential for brand recognition and protection.
  • An LLC does not provide ownership of a brand name.
  • The first to file a trademark has the strongest rights.
  • AI-generated content may not be legally owned by the user.
  • Contracts should address all potential scenarios to avoid disputes.
  • Trademark registration can take over a year to complete.
  • Legal advice is crucial for effective contract drafting.
  • Budgeting for legal needs is important for business planning.
  • Rebranding due to trademark issues can be costly.
  • Understanding the difference between trademarks and copyrights is vital for business owners.

Interested in working with Kelli or want access to her templates? Click here!

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Unscripted Small Business - Rachel Smalling: From Motels to Cocktails in Cookeville
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02/17/25 • 35 min

In this engaging conversation, Rachel Smalling shares her journey as a small business owner in Cookeville, Tennessee. From launching the Lakeside Inn during the pandemic to expanding her portfolio with the Sportsman's Lodge and the 1854 Cocktail Bar and Lounge, Rachel discusses the challenges and triumphs of entrepreneurship. She emphasizes the importance of community support, digital marketing, and maintaining quality in her offerings. Rachel also provides valuable insights for aspiring entrepreneurs, highlighting the significance of passion, market research, and building a strong network.

  • Rachel Smalling has multiple small businesses in Cookeville, TN.
  • The Lakeside Inn was purchased during the COVID pandemic.
  • Running a motel involves constant availability and mental challenges.
  • Building a reliable team is crucial for small business success.
  • The Sportsman's Lodge was a partnership with her partner's parents.
  • Digital marketing is essential but can be overwhelming for small businesses.
  • The 1854 Cocktail Bar was inspired by a trip to New York.
  • Quality ingredients are prioritized in the cocktail offerings.
  • Networking and community support are vital for entrepreneurs.
  • Aspiring business owners should focus on authenticity and market needs.
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Unscripted Small Business - John Cousins: How to Use AI and Automation to Your Benefit
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02/13/25 • 81 min

In this conversation, John Cousins shares his journey from being an engineer to becoming a successful entrepreneur and investor. He discusses the challenges of partnerships, the impact of AI on the future of work, and the potential for automation to reshape industries. The conversation emphasizes the importance of adapting to change and leveraging technology to enhance productivity and creativity. He discusses the importance of pivoting in business, the necessity of continuous learning and adaptability in a rapidly changing world, and the significance of financial literacy through accessible education. John emphasizes the value of side hustles and the need to embrace failure as a part of the learning process, encouraging listeners to take action and refine their ideas through experimentation.

Top Quotes from the Episode:

  • "There's really two things I think that businesses do. Either they solve some pain that we have , or they bring us some sort of delight, some sort of joy. And in both those ways, I think that AI can help us."
  • "In entrepreneurship, it's persevere or pivot."
  • "I think everybody should have a couple of side hustles, a couple of side businesses that they're working on, some sort of plan B- like an inflatable sail boat in case you lose your main source of income."
  • " Find out how you learn, so that when the time comes, if you ever have to quickly scramble and learn something new, you have the habits and the skill sets to be able to do that."
  • " Thinking about our lives is kind of like a business. Business skills, just some business skills are good for everybody."
  • "Try something and then be ready for feedback."
  • "Courage is not being fearless, but acting in the face of fear."
  • "Perfection is the enemy of good enough."
  • "If you're not embarrassed by your product launch, you've waited too long to launch."
  • "You have to fail to succeed."

Download John's book on the topic of focus here!

Register for MBA A$AP here!

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Unscripted Small Business - John David Graham: The Power of Second Chances
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01/19/25 • 52 min

In this episode of the Unscripted Small Business Podcast, Abbey Crane interviews John David Graham, founder of Good Samaritan Home. John shares his remarkable journey from a series of career changes to establishing a nonprofit that provides housing for homeless individuals and ex-offenders. He discusses the challenges of expanding their mission, overcoming community misconceptions, and the importance of kindness and action in creating change. John emphasizes the significance of stable housing and independent living for rehabilitation, as well as the need for patience and listening in supporting individuals on their journey to recovery.
The conversation highlights the impact of Good Samaritan Home in the community and the lessons learned along the way. In this conversation, John David Graham discusses the challenges of navigating the nonprofit sector, including the complexities of grant applications and the importance of accountability. John emphasizes the need for compassion in managing a support team and the significance of humility in nonprofit work.
He also reflects on his personal experiences, the inspiration behind his book, and the value of second chances in life. Ultimately, he conveys a message of perseverance and the importance of giving back to the community.
Sample of The Conversation:

Abbey Crane: What's your approach to reintegration? John David Graham: It's about habilitation, not rehabilitation. We provide stable housing, teach basic life skills—making your bed, being responsible—and connect people to job programs and reentry services. It all starts with a safe place to live. Abbey Crane: How do you handle mental health needs? John David Graham: Mental health is a big challenge. We focus on small tasks like showing respect or cleaning up after yourself. Sometimes it's just listening and connecting. That can make a big difference.

John David Graham: Life isn't a sprint, it's a marathon. You may fall, but if you keep going, you'll reach your goal. It's about forgiving yourself and pushing forward.

Abbey Crane: Let's say someone wants to be a professional chess player, a marathon runner, business owner selling board game tables, and an author. What advice would you give someone juggling multiple dreams?

John David Graham: Do your best in whatever you're doing. If you want to be an actor, wait tables during the day and be the best at it. In my case, I didn't expect to make money from my book. I wrote it because I wanted to share a message. Just give it your all and keep moving forward.

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Unscripted Small Business - Doug Johnson: What Every Business Needs to Know About Their Taxes
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02/15/25 • 38 min

In this conversation, Doug Johnson, a CPA, shares his journey from corporate accounting to entrepreneurship, emphasizing the importance of accessibility and partnership in accounting. He discusses the challenges of starting his own firm, the significance of understanding business structures, and common misconceptions about tax deductions. Doug provides valuable insights on when to hire an accountant, strategies for optimizing taxes, and the importance of tracking expenses. He concludes with advice on personal taxes and the key considerations for scaling a business.

Key Takeaways:
  • Small businesses often lack the processes of larger companies.
  • Accessibility is key in providing accounting services.
  • Hiring an accountant makes sense when net profits reach around $100K.
  • Many believe they need an LLC to deduct expenses, which is a misconception.
  • Buying items solely to reduce tax bills is not a sound strategy.
  • Estimated tax payments help avoid tax sticker shock.
  • Keeping receipts is crucial for substantiating deductions.
  • Taking risks is essential for building the life you want.

Interested in working with Doug? Check out his website here!

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FAQ

How many episodes does Unscripted Small Business have?

Unscripted Small Business currently has 12 episodes available.

What topics does Unscripted Small Business cover?

The podcast is about Marketing, Entrepreneurship, Podcasts and Business.

What is the most popular episode on Unscripted Small Business?

The episode title 'Trailer/Intro: Unscripted Small Business' is the most popular.

What is the average episode length on Unscripted Small Business?

The average episode length on Unscripted Small Business is 37 minutes.

How often are episodes of Unscripted Small Business released?

Episodes of Unscripted Small Business are typically released every 1 day, 21 hours.

When was the first episode of Unscripted Small Business?

The first episode of Unscripted Small Business was released on Jan 6, 2025.

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