Travel + Loyalty

Welcome to our Monday Morning Update on July 5th, 2021.
In today's Monday Morning Update we have a talk with Morten Balk, who is the Country Manager for Emirates in Denmark for both Denmark and the Baltics States.
Morten have been in the airline industry for a number of years and have been at Emirates since 2016.
During the talk with Morten, we will get insigths on how it have been working at Emirates the last 15 month during the COVID pandemic, how the restart is going, what about the new Emirates Premium Economy, when will the Airbus A380 returns to Copenhagen and much more.
In August 2021 Emirates will have its 10 years of anniversary, so a fast restart is what Emirates hope for to be able to celebrate flying between Copenhagen and Dubai for 10 years.
Since its launch in August 2011 the route have been growing and growing and in December 2015 the route was upgraded to be served by an Airbus A380. Not the normal one at that time, but the world’s first two-class configured A380, with a capacity of 615 passengers.
That was flying the route all the way up to the COVID pandemic started March 2020. Now the route is served by a Boeing 777, mainly due to the higher need for cargo as there is still to few passengers to get the Airbus A380 back - but we do hope to see it back again soon and Morten have some insights on when this will happen.
So enjoy this Monday Morning Update with Morten Balk from Emirates.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our first episode with the Travel + Loyalty A-Team on a talk about Airline Loyalty.

Today we are happy to be able to introduce something new on the Travel + Loyalty podcast series.
We welcome our Monday Morning A-Team, which are team of experience industry people or savvy frequent flyvers. We will invite our A-Team in from time to time to discuss topics of interest and industry news.
Todays topic for the A-Team are airline loyalty and how it have developed during the last year with the covid-19 pandemic. The main question for today is how loyal is the loyalty schemes towards the travellers and how loyal is the travellers towards the schemes?
We have both experience people from the airlines point of view and frequent flyvers to discuss airline loyalty.
Today's A-Team are:

• Patrick Menzies - 34+ years in the industry - Previously South African Airways
• Henrik Lund - 30 + years in the industry - Previously Air Canada (also worked at SAS, Agean and Emirates)
• Allan Hoffery - 30+ years in the industry - Previously Singapore Airlines
• Henrik Schlotfeldt - Experienced Freuqent Flyer (top status in SAS and Emirates)

And the host is Henrik Olsen, Experienced Frequent Flyer with top status in SAS and British Airways and priously Flying Blue and Emirates.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on June 7th, 2021.
In today's Monday Morning Update we have a talk with Claus Vestergaard from Radisson Hotels Group. Claus Vestergaard is the Global Account Director for Meetings & Events.
Today we are talking about how the hotel industry have been the last year and how Claus Vestergaard sees the reopening from a Radisson point of view. He also gives a comment on why the Radisson Rewards program suddenly was split in two - a US part and a part for the rest of the world - and if this have any impact on you as a frequent traveller.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on May 10th, 2021.
In today's Monday Morning Update we have an interview of Patrick Menzies where the focus is on his many years in South African Airways and how the airline came to where it is today.
There is also talks on the GSA business and if there is differences in corperate travel and leisure travel.
Our Allan Hoffery meets Patrick Menzies in a meeting room at the conference center at the Clarion Hotel Copenhagen Airport for a talk on the full history of South African Airways.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Singapore Airlines to have a talk about there best ever financiel results in the airlines 76-year history.
We are visiting Muhammad Raimi, who is the General Manager for the Nordics. He started in the position when the pandemic was at the highest - read about him here.
Some of the key details of the results are:

• Strong demand drives record revenue, operating profit and passenger load factor for the Group
• Robust near term forward passenger sales across all cabin classes
• Cargo revenue remained above pre-Covid levels despite softer demand
• Airline industry continues to navigate geopolitical and economic uncertainties, high cost inflation, and increasing global passenger capacity
• Commitment to best-in-class products and services, and continued investment in strategic initiatives, position the Group for future opportunities
• Proposed final dividend of 28 cents per share

We have been flying with Singapore Airlines for years and you can see some of our reviews here:

• First Class Suites review can be seen here
• Business Class review can be seen here
• Premium Economy review can be seen here
• Economy Class review can be seen here

Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk