#015 - The Travel + Loyalty A-Team - A talk about Loyalty

06/14/21 • 75 min

Welcome to our first episode with the Travel + Loyalty A-Team on a talk about Airline Loyalty.

Today we are happy to be able to introduce something new on the Travel + Loyalty podcast series.
We welcome our Monday Morning A-Team, which are team of experience industry people or savvy frequent flyvers. We will invite our A-Team in from time to time to discuss topics of interest and industry news.
Todays topic for the A-Team are airline loyalty and how it have developed during the last year with the covid-19 pandemic. The main question for today is how loyal is the loyalty schemes towards the travellers and how loyal is the travellers towards the schemes?
We have both experience people from the airlines point of view and frequent flyvers to discuss airline loyalty.
Today's A-Team are:

Patrick Menzies - 34+ years in the industry - Previously South African Airways
Henrik Lund - 30 + years in the industry - Previously Air Canada (also worked at SAS, Agean and Emirates)
Allan Hoffery - 30+ years in the industry - Previously Singapore Airlines
Henrik Schlotfeldt - Experienced Freuqent Flyer (top status in SAS and Emirates)

And the host is Henrik Olsen, Experienced Frequent Flyer with top status in SAS and British Airways and priously Flying Blue and Emirates.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Patrick Menzies - 34+ years in the industry - Previously South African Airways
Henrik Lund - 30 + years in the industry - Previously Air Canada (also worked at SAS, Agean and Emirates)
Allan Hoffery - 30+ years in the industry - Previously Singapore Airlines
Henrik Schlotfeldt - Experienced Freuqent Flyer (top status in SAS and Emirates)

Previous Episode

#014 - Monday Morning Update with a talk with Claus Vestergaard from Radisson Hotels

Welcome to our Monday Morning Update on June 7th, 2021.
In today's Monday Morning Update we have a talk with Claus Vestergaard from Radisson Hotels Group. Claus Vestergaard is the Global Account Director for Meetings & Events.
Today we are talking about how the hotel industry have been the last year and how Claus Vestergaard sees the reopening from a Radisson point of view. He also gives a comment on why the Radisson Rewards program suddenly was split in two - a US part and a part for the rest of the world - and if this have any impact on you as a frequent traveller.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Next Episode

#016 - Monday Morning Update with a talk with Morten Balk from Emirates

Welcome to our Monday Morning Update on July 5th, 2021.
In today's Monday Morning Update we have a talk with Morten Balk, who is the Country Manager for Emirates in Denmark for both Denmark and the Baltics States.
Morten have been in the airline industry for a number of years and have been at Emirates since 2016.
During the talk with Morten, we will get insigths on how it have been working at Emirates the last 15 month during the COVID pandemic, how the restart is going, what about the new Emirates Premium Economy, when will the Airbus A380 returns to Copenhagen and much more.
In August 2021 Emirates will have its 10 years of anniversary, so a fast restart is what Emirates hope for to be able to celebrate flying between Copenhagen and Dubai for 10 years.
Since its launch in August 2011 the route have been growing and growing and in December 2015 the route was upgraded to be served by an Airbus A380. Not the normal one at that time, but the world’s first two-class configured A380, with a capacity of 615 passengers.
That was flying the route all the way up to the COVID pandemic started March 2020. Now the route is served by a Boeing 777, mainly due to the higher need for cargo as there is still to few passengers to get the Airbus A380 back - but we do hope to see it back again soon and Morten have some insights on when this will happen.
So enjoy this Monday Morning Update with Morten Balk from Emirates.
Thank you for listening - we sincerely appreciate your time!
Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk