Ep018-How to Huddle

03/17/22 • 17 min

Our clinical teams often huddle up before a shift to discuss the day’s work. Our non-clinical teams can and should do the same thing. Maybe it’s once at the beginning of the week, maybe it’s in the middle of the week. Maybe it should be both.

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Ep017-Let’s talk Leader Standard Work

Hamburgers and rocket ships to the stars. Another Tuesday night at my house? Well, yes, but it’s also an oh-so-clever way to showcase the idea of Leader Standard Work.

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Ep019-Going to the Gemba

Going to the Gemba is part of Leader Standard Work. Leaders at CCHMC can and should go to where their teams are working, to see the work, understand the work, ask questions about the work, and learn from those who do the work.