Dulce Ruiz-Moreno: The Zenquest of Leaders with Jess Ollenburg

06/12/23 • 36 min

1 Listener

The Zenquest of Leaders with Host Jess Ollenburg

Our featured guest this episode is Dulce Ruiz-Moreno, and we are talking new promise for the travel industry, as well as, lesser-known services available to travelers, global hospitality, coaching for success, “white-glove” service, zen through gardening, zen through cheffing authentic family recipes... and so much more. Episode landing page, guest contact info and topic resources are at: Dulce Ruiz-Moreno: The Zenquest of Leaders — zenquest.online

Here’s a little background on today’s guest...

Dulce began her professional career while attending college and only 2 months after graduating high school. She shines among the youthful leaders we support on this show!
While her original objective at MATC was to become a special education teacher, her rapid involvement in the hospitality industry guided her in a different direction.
Dulce is now Vice President and General Manager for Interflight Parking Company, which manages multiple airports around the country including General Mitchell International Airport.
She brings over 12 years of travel, hospitality, leadership, and management experience for a variety of departments such as operations, sales, marketing, and key administration.
A strong and smart leader, Dulce was recognized as the top Regional Sales Manager for WallyPark Airport Parking nationwide, with over 500 employees, and during her tenure was promoted to various roles leading up to Customer Relations Manager. Dulce’s experience spans all aspects of parking operations including management of valet parking operations.
Dulce Joined Interflight Parking in July 2020 during the pandemic as General Manager for the Milwaukee Airport Parking management contract and was promoted to Vice President and General Manager in September 2021.
She is responsible for the direction of the Interflight Parking team, the strategic development, and guiding the company’s commitment to continuous improvement and growth.
Dulce serves as Vice President of Membership for the Global Business Travel Association - Wisconsin Chapter, a non-profit organization comprised of travel managers, airlines, ground transportation companies, hoteliers and technology providers. GBTA stays current on the hot topics of today's ever-changing world of operational, financial and other travel industry-related issues.
Dulce recently joined the Wisconsin Airport Management Association and serves on the annual conference planning committee. She is committed to getting involved in understanding new and emerging travel management practices that may impact the airport parking industry.

Here’s a little background on today’s guest...

Dulce began her professional career while attending college and only 2 months after graduating high school. She shines among the youthful leaders we support on this show!
While her original objective at MATC was to become a special education teacher, her rapid involvement in the hospitality industry guided her in a different direction.
Dulce is now Vice President and General Manager for Interflight Parking Company, which manages multiple airports around the country including General Mitchell International Airport.
She brings over 12 years of travel, hospitality, leadership, and management experience for a variety of departments such as operations, sales, marketing, and key administration.
A strong and smart leader, Dulce was recognized as the top Regional Sales Manager for WallyPark Airport Parking nationwide, with over 500 employees, and during her tenure was promoted to various roles leading up to Customer Relations Manager. Dulce’s experience spans all aspects of parking operations including management of valet parking operations.
Dulce Joined Interflight Parking in July 2020 during the pandemic as General Manager for the Milwaukee Airport Parking management contract and was promoted to Vice President and General Manager in September 2021.
She is responsible for the direction of the Interflight Parking team, the strategic development, and guiding the company’s commitment to continuous improvement and growth.
Dulce serves as Vice President of Membership for the Global Business Travel Association - Wisconsin Chapter, a non-profit organization comprised of travel managers, airlines, ground transportation companies, hoteliers and technology providers. GBTA stays current on the hot topics of today's ever-changing world of operational, financial and other travel industry-related issues.
Dulce recently joined the Wisconsin Airport Management Association and serves on the annual conference planning committee. She is committed to getting involved in understanding new and emerging travel management practices that may impact the airport parking industry.

Previous Episode

Bob Gross: The Zenquest of Leaders with Jess Ollenburg

Bob Gross talks leadership, life, family, travel, community giveback, his red EV mustang, music and so much more. Landing page, contact info and topic resources are at Bob Gross - The Zenquest of Leaders — zenquest.online.
As this episode releases, we raise a “Cheers” to Bob’s late father Eugene C. Gross. Administering guidance control systems, Eugene was integral to the Apollo program of missions. He would be 90 today, and we send him our grateful thanks! Cheers, Eugene!!
Robert J. Gross is both the CEO and the visionary of Gross Automation, LLC. More than 34 years ago, Bob saw an opportunity to take both his engineering skills along with his incredible sense of humor and apply them to an industrial automation and controls business, born in an incubator on the northwest side of Milwaukee.
Since then, the company has grown to currently include 31 employees representing 59 family lives. Gross Automation now represents more than 50 manufacturing partners and has more than 10,000 unique customers, both locally and internationally.
Bob is currently the President of the Kiwanis Club of Wauwatosa as well as chair of the sponsored youth and youth services committee. He also serves on the board of the Wauwatosa Lions Club. Both the Kiwanis and the Lions support his passion for Scouting by chartering Scout units and he currently serves there as both a unit commissioner as well as on the shooting sports committee with his NRA certifications of rifle, pistol, and shotgun instructor, and as a chief range safety officer.
Bob’s other passions include being an instrument-rated private pilot and having his baby grand piano in his office... for those occasions when he needs to just zen!

Next Episode

Mary Starr: The Zenquest of Leaders with Jess Ollenburg

Our featured guest this episode is Mary Starr, diving into topics such as Culture by Design not Default, The Culture of Mattering, Surveys Done Right, Healthy Partnerships, Laughable Moments... and of course... Zen. We’re talking personal zen through exercise, fresh air and living in the present. We’re talking creating zen for those we lead to help humans bring their A-games in productivity, well-being and work-life balance.

As referenced in today’s show, Mary is sharing “Culture by Design...” an insightful PowerPoint of The Starr Group’s own case studies and research to accompany this program. Mary's PowerPoint, show landing page, topic resources and contact info are available at Mary Starr: The Zenquest of Leaders — zenquest.online.
Here’s a little background on today’s guest...

Mary Starr, Executive Vice President, has directed The Starr Group since 1985. She graduated from the University of Wisconsin-Madison with a degree in sociology & social work and a minor in Spanish. She went on to earn graduate credits toward her master’s degree in social work at the University of Wisconsin-Milwaukee and graduate credits toward her master’s in business administration at Keller Graduate School.
In 2010 Mary became a Certified Wellness Coach and in 2016 earned her Certified Corporate Wellness Specialist designation.
Mary has served on numerous boards past and present, including: American Heart Association Board of Directors; Wellness Council of Wisconsin’s Executive Board of Directors; Board of Directors for the Wheaton Franciscan Healthcare | Ascension Foundation; Wheaton Franciscan Healthcare Diabetes Awareness Advisory Board; Well City Milwaukee Advisory Board of Directors; MarshBerry and Associates Advisory Council, Milwaukee’s Best and Brightest Companies to Work For Board, The South Suburban Chamber of Commerce Board of Directors and more.
Mary has been at the helm of creating The Starr Group’s current award-winning wellness program, Fit4Life, which has received numerous accolades including National Healthiest 100 Workplaces, inducted into Hall of Fame 2022; Well Workplace Award, Wellness Council of America, since 2011; American Heart Association Workplace Health Solutions Gold Award, and many more.

The Zenquest of Leaders with Host Jess Ollenburg - Dulce Ruiz-Moreno: The Zenquest of Leaders with Jess Ollenburg

Transcript

Jessica Ollenburg00:01:15.359

Thanks so much for joining us. I am your host Jessica Ollenburg. And we are so excited about the reception to this show before we even wrap up season one. We continue to send grateful appreciation to our listeners and supporters. We humbly tell you this show continues to climb the charts and we credit that to our fabulous guests bringing great conversation, relatability and light bulb moments. Today we are talking with Dulce Ruiz Moreno a