Service Manager - Building a customer service career, brick by brick

05/06/24 • 16 min

The Trailblazer’s Guide to Careers by Salesforce

Featured Trailblazer: Julie ODonnell
Julie is the Director of Client Services for Timetrade in Tewksbury, Massachusetts. She holds one Salesforce Certification, is a Trailhead Ranger, and has even shared her expertise in this field at Dreamforce, Salesforce's annual conference in San Francisco, among others. See one of her Dreamforce presentations here

Resources:
Follow career path
See more of Julie's story
Read episode transcript

Resources:
Follow career path
See more of Julie's story
Read episode transcript

Previous Episode

Marketing Manager - How marketing skills landed my dream job

Featured Trailblazer: Ashley Strahan
Ashley is the CRMl Marketing Manager at an outdoor apparel company known for environmental awareness and activism. An avid adventurer, Ashley enjoys the opportunity to provide her skills to a company that shares her values. Ashley holds two Salesforce certifications and is active in the email marketing community.

Resources:

Follow career path
Read episode transcript

Next Episode

Sales Manager - You don't have to be outgoing to crush it in sales

Featured Trailblazer: Mike Martin
Mike is a Sales Lead at Appirio in Indianapolis, Indiana. He's as passionate about nurturing sales talent as he is about his family and his lifelong Lego hobby. Mike holds five Salesforce Certifications, is a Trailhead Ranger, and is member of the Salesforce MVP program.

Resources:
Follow career path
See more of Mike's story
Read episode transcript