Episode #45 - Business Trinity: Why Training is Critical to the Success of Your Business

07/25/22 • 43 min

Text us your feedback or questions - we'd love to hear from you.

If your value chain breaks it can disrupt your business big time. Value chains are the processes you have in place to deliver your products and services to your clients. This break might be caused by an employee failing to do their job properly because they didn't have the appropriate training. And that’s totally fixable.

The right training process sets employees up for success and helps them become peak performers. Showing them the ropes is more than just telling them not to break the rules; you’re actually showing them what to do. No more guessing.

This episode is the second in Kelly's "Business Trinity" series (Culture, Training, Hiring). Kelly discusses why the right training keeps your business moving down the path to success. It doesn’t matter if there are only two of you in the organization... training is absolutely critical to your success!

In this episode you'll learn the 4 Key Elements to an effective training process (what training IS and IS NOT) . . . When you get your training right, as a business owner you'll gain freedom to operate and work on your business in the most productive and profitable way possible.

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RESOURCES MENTIONED:

The Full Focus Planner by Michael Hyatt

Trainual

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Text us your feedback or questions - we'd love to hear from you.

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RESOURCES MENTIONED:

The Full Focus Planner by Michael Hyatt

Trainual

Previous Episode

Episode #44 - Business Trinity: Culture Eats Strategy for Lunch

Text us your feedback or questions - we'd love to hear from you.

Is a great work culture all about perks and goodies? Free lunches, nap rooms, and onsite chefs? Nope. Studies show that perks don’t result in a better work culture, and they don’t create peak performers.

If you’ve got too much drama and negativity in your workplace...you're not alone.

In this episode, Kelly shows you what works and what doesn’t when it comes to creating a happier and more productive work team. This is part one in the three-part Business Trinity series (Culture, Training, Hiring). If you’re not sure how to build an amazing culture in your business, this episode gives you answers.
Here's the Implementation assignment Kelly gave you in this episode:

"Culture is not values or mission statements; those are ideals, not disciplines. Culture is how we treat each other, how we talk to each other, whether or not we trust each other, and how we handle conflict. Culture is about accountability, measuring, a bias for urgency, a focus on solutions, calling it tight - saying what needs to be said - being kind and generous, acknowledging one another, and expressing appreciation." ~ from The Road Less Stupid by Keith Cunningham

What does the culture in your business look like today?
How are you treating each other?
How is conflict being handled?
How is accountability being handled?
What are you tolerating?
Define where you are on a scale of one to 10 on adding value to your clients and your customers.
Are you at a 10, giving massive, massive value? Or are you at a two?

What you want your company culture to look like? Answer:

How will we treat each other?
How will we handle conflict?
What do you need to get courageous about not tolerating?

Decide on one to two things that need to go right away so you can develop the quality culture that you deserve in your business.

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RESOURCES MENTIONED:
The Reality-Based Rules of the Workplace by Cy Wakeman

Reality-Based Leadership by Cy Wakeman

The Road Less Stupid by Keith Cunningham

Next Episode

Episode #46 - Business Trinity: How to Hire a Team of Peak Performers

Text us your feedback or questions - we'd love to hear from you.

Are you stuck with bad hiring decisions because you’ve been in desperate need of employees? In the age of the “hiring desert” - not enough qualified job candidates to go around - this happens quite frequently. But there are steps you can take today to start turning your hiring practices around.
In this episode, Kelly shares three crucial components to hiring the right employees. These are tried and true methods learned over Kelly's 35 years in business.
1) Hire intentionally and methodically; and create a backup plan.
2) Hire for company culture.
3) Develop a hiring process. You can’t afford to wing this.
You'll also learn:
How to get out of the “any warm body” danger zone when hiring.
How to use pre-framing when hiring. What do you want your team to look like? What are your team’s core values?
How a screening system gives you a more complete picture of candidates while freeing up your time.
How a 90 day probationary period should be the minimum, allowing time for the new hire shine and polish to wear off.
Plus, you’ll get a peek into how our entire hiring process works. It’s involved yet streamlined, and very effective in helping us hire the right people.
If you’re struggling to figure out how to hire the right people, this episode's for you!

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RESOURCES MENTIONED:
Clifton Strengths Assessment (StrengthsFinder)
https://www.gallup.com/cliftonstrengths/en/252137/home.aspx

Myers Briggs Assessment (16 Personalities)
https://www.16personalities.com/free-personality-test