292 - People & Process
02/11/25 • 27 min
In this episode, you'll discover:
- Why building a diverse team is both challenging and invaluable.
- The key to creating an environment where impatience with process leads to growth.
- Fact: The more process-driven you are, the more patient you become.
- How to develop the maturity to balance urgency and patience—without losing your edge.
Episode Highlights
03:26 - The importance of treating business like a marathon, balancing short sprints with long-term endurance for sustained success.
06:15 -How increased demand can reveal capacity issues and why identifying what would break first is key to future scalability.
08:55 - The difference between patience with people and impatience with process and how it impacts leadership and team dynamics.
12:03 - Why urgency in business is necessary but must be balanced with patience to prevent strained relationships and setbacks.
15:12 - Gain insight into how developing patience in hiring and onboarding processes leads to stronger, long-lasting team relationships.
18:07 - Why scaling a business requires patience with people while maintaining a relentless focus on improving systems and procedures.
20:31 - How hiring for complementary strengths builds a balanced team and fosters long-term business sustainability.
22:26 - Why diverse leadership teams strengthen business outcomes and create an environment for growth and success.
Resources Mentioned
Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about Platinum Systems please visit: https://www.platinumsystem.com/
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
In this episode, you'll discover:
- Why building a diverse team is both challenging and invaluable.
- The key to creating an environment where impatience with process leads to growth.
- Fact: The more process-driven you are, the more patient you become.
- How to develop the maturity to balance urgency and patience—without losing your edge.
Episode Highlights
03:26 - The importance of treating business like a marathon, balancing short sprints with long-term endurance for sustained success.
06:15 -How increased demand can reveal capacity issues and why identifying what would break first is key to future scalability.
08:55 - The difference between patience with people and impatience with process and how it impacts leadership and team dynamics.
12:03 - Why urgency in business is necessary but must be balanced with patience to prevent strained relationships and setbacks.
15:12 - Gain insight into how developing patience in hiring and onboarding processes leads to stronger, long-lasting team relationships.
18:07 - Why scaling a business requires patience with people while maintaining a relentless focus on improving systems and procedures.
20:31 - How hiring for complementary strengths builds a balanced team and fosters long-term business sustainability.
22:26 - Why diverse leadership teams strengthen business outcomes and create an environment for growth and success.
Resources Mentioned
Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about Platinum Systems please visit: https://www.platinumsystem.com/
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
Previous Episode
291 - Focus on Leadership
In this episode, you'll discover:
- Focus requires skill: Marshalling your 4 limited resources, and those of your team
- Fact: What you stop focusing on shrinks, just like what you focus on grows
- Understand the level of dedication needed to achieve Durability and Transferability
- Success is a sequencing and a timing issue, you’ve got to get them both right.
Episode Highlights
00:52 - Understand the power of focus and its role in differentiating busyness from productivity to drive business growth.
03:05 - Learn how to direct your energy towards the right priorities, ensuring that focus translates into measurable outcomes.
06:04 - Explore why sequence and timing are critical when scaling your business, emphasizing the importance of strategic focus.
08:31 - Discover the concept of operationalizing and professionalizing a business to achieve durability and scalability.
11:02 - Gain insights into when to shift focus from hands-on operations to empowering others to sustain and grow the business.
13:18 - Understand the importance of defining personal and professional success to avoid chasing the wrong goals.
15:52 - Learn how distractions and lack of focus can lead to unintended consequences and undermine long-term business goals.
18:29 - Hear about the challenges of bridging the gap between scalability and durability in building a sustainable business.
20:45 - Discover the necessity of preparing systems and teams before scaling to avoid operational failures.
23:14 - Understand how creating optionality in your business frees up time and energy to pursue new opportunities.
Resources Mentioned
Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
Next Episode
293 - What’s Good for Your Ego Is Bad for Your Business
In this episode, you'll discover:
- Truth: If it’s about the TOR, it’s not about the TIC.
- Identify where you struggle to let go—that’s the next mountain you need to move.
- The more you focus on growing your team, the more your business will grow—and the less it will revolve around you.
- A truly sustainable business is scalable, durable, and transferable—build for the long term.
Episode Highlights
00:52 - Why running your business from workshop to workshop, rather than Monday to Monday, creates sustained momentum and growth.
02:23 - Understand why what’s good for your ego is often bad for your business and how pride can become a major constraint.
05:31 - How unchecked ego robs you of peace and limits the full potential of your business, leadership, and personal life.
08:24 - The concept of "heart, head, hands, feet" as a framework for recognizing and addressing ego-driven decisions.
11:01 - How making your business dependent on you as the leader creates scalability, durability, and transferability issues.
14:32 - How shifting from an ego-driven identity to a CEO mindset allows for sustainable growth and a thriving leadership team.
17:04 - The analogy of metamorphosis, comparing the shift from owner-operator to CEO as the transformation from caterpillar to butterfly.
19:27 - Insights into why building scalable systems, rather than personality-driven leadership, ensures long-term success.
21:46 - The importance of developing your team to build the business, rather than centering success solely on yourself.
26:49 - Dr. Malcolm is joined by Success Partner, Sam Ogutucu, founder of Medic Cloud, who shares how his company helps chiropractors streamline IT infrastructure and X-ray systems for efficient, scalable growth. Medic Cloud optimizes clinic launches, automates workflows, and integrates cost-effective X-ray solutions to maximize efficiency and ROI. Discover how their innovative tech solutions enhance operations, reduce costs, and support seamless practice growth.
Resources Mentioned
Register Now for the TRP Remarkable Team Building Immersion - Feb 28 and Mar 1, 2025 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
For more information about Medic Cloud please visit: https://mediccloud.com.au/
Schedule a Brainstorming call with Dr. Pete
Follow Dr Stephen on Instagram: https://qr.me-qr.com/l/riDHVjqt
Follow Dr Pete on Instagram: https://qr.me-qr.com/I1nC7Hgg
Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1
To listen to more episodes visit https://theremarkablepractice.com/podcast/ or follow on your favorite podcast app.
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