Hilary Sutcliffe 'The Seven Signals of Trustworthiness'

06/26/24 • 43 min

1 Listener

Series Four
This episode of 'The New Abnormal' podcast features Hilary Sutcliffe, Director of SocietyInside, who bring together people and ideas to help tech and its governance earn the trust of society.
The name #SocietyInside is a riff off the famous brand ‘IntelInside’ and aims to encapsulate their aspiration that we reverse-engineer innovation from the needs of society rather than just create technologies which are in an eternal search for a home.
Hilary explores the purpose, risks, ethics, stakeholder involvement and governance of these technologies through research, writing and stakeholder involvement as well as acting as a sounding board & critical friend. She also believes that 'innovation is society in the making'.
We therefore discuss all of the above, and in particular, the issues of inclusion, respect, openness and integrity in policy, regulation and organisational culture. She also explains why "trust is not an outcome - not a message, not a slogan. It's the result of someone's belief in your trustworthiness. Focus then on being trustworthy and providing evidence of your trustworthiness".

Previous Episode

Diego Gilardoni 'Connecting the dots...helping leadership teams to navigate complexity'

Series Four
This episode of #TheNewAbnormal podcast features the Leadership Advisor & Speaker, Diego Gilardoni, who helps leaders navigate uncertainty by achieving clarity through a future-proofed vision.
In the interview, we discuss issues such as cross-cultural management theory, strategic foresight, geopolitical depression (with a focus on the polycrisis), along with cognitive diversity, and the dynamic approach to strategic thinking for which he's renowned.
With a background as a journalist in Europe and the US, and as a business consultant in China, Diego provides fascinating perspectives from the intersection of international affairs, communication, business, culture and strategy.

Next Episode

Colin Strong 'Behavioural Change and Behavioural Science'

Series Four
This episode of 'The New Abnormal' podcast features Colin Strong, who is Head of Behavioural Science at Ipsos, and a Professor at Nottingham University Business School.
He works with a wide range of organisations (both private and public sector) to design and deliver behavioural change through the use of behavioural science.
His new book 'Out of Time: the revolution underway in beliefs about being human' is out now. In it, he seeks to make sense of our current state of liminality, and questions what we wish humans to become from this state.
So, we discuss all of the above and along the way, Nietzsche, Descartes, the CIA and the late, great Daniel Kahneman all get a mention, along with many others.
I hope you'll enjoy listening to Colin as much as I did!