Automation, e-commerce, and ERP integration with k-ecommerce

02/21/25 • 44 min

This episode is sponsored by k-ecommerce, powered by MDF Commerce.

On this episode we are talking about automation and e-commerce with Patrick Fusarini and Rich Fowler of k-ecommerce. B2B organizations face complex requirements in their commerce decisions, and Rich and Patrick tell us about what the requirements they are hearing from Dynamics 365 customers today.

Many scenarios are driven by the D365 user's own clients, they explain. In a B2B context, those organizations want to be able to make their purchases with greater velocity and lower friction. Our guests provide some examples of D365 customers that are making that happen with k-ecommerce.

We also discuss the relationship between automation and better data insights, and how partners can use that connection to improve outcomes further. Rich and Patrick share suggestions on how D365 customers can prioritize commerce needs, improve automation, and create a meaningful commerce execution plan.

To learn more about k-ecommerce, check out k-ecommerce.com or try their interactive demo here.
Catsports: How k-ecommerce transformed this online sports business: https://k-ecommerce.com/success-stories/catsports

This episode is sponsored by k-ecommerce, powered by MDF Commerce.

To learn more about k-ecommerce, check out k-ecommerce.com or try their interactive demo here.
Catsports: How k-ecommerce transformed this online sports business: https://k-ecommerce.com/success-stories/catsports

Previous Episode

Previewing the AI Agent and Copilot Summit North America 2025 event with DCI's John Siefert

Microsoft is taking an AI-first stance to its Business Applications portfolio, but what does that really mean for customers, system integrators, and consultants?

Dynamic Communities (DCI) is launching a new event next month that aims to take on the full scope of the Microsoft-centric AI discussion. The AI Agent & Copilot Summit North America takes place from March 17 to 19, 2025 at the Hilton La Jolla Torrey Pines in San Diego.

MSDW is a media partner for the event (register with our link for a $150 discount), and John Siefert, CEO of DCI, joins MSDW editor Jason Gumpert on this episode to talk more about how his team has envisioned and curated this event based on earlier experiences and community feedback.

John discusses some of the key opportunities for learning and networking and how the sessions and tracks are optimized for various roles and scenarios. He also shares the latest news about Microsoft leaders speaking at the event, including CVP Bryan Goode, VP Ray Smith, and Senior Director Cecilia Flombaum.

We also touch on the beautiful setting of this event, Torrey Pines in San Diego, and how participants can get the most out of their time on site.

References:

Event site: https://copilot.summitna.com/
Register with MSDW discount: https://www.eventbrite.com/e/ai-agent-copilot-summit-na-tickets-936091594157?discount=MSDW150
Our event preview article: https://msdynamicsworld.com/story/event-preview-ai-agent-copilot-summit-na-2025-spotlight-future-microsoft-enterprise

Next Episode

ERP Transformation and AP Automation Delivery Success, with SignUp Software

This episode is sponsored by SignUp Software.

When Tina McGrath first encountered ExFlow from SignUp Software, she was working as the finance lead in an ERP transformation project for a Dynamics AX customer moving to D365. Their older invoice automation software presented a range of challenges, including integration issues, lost information, usability, and customization complexity.

On this episode, Tina takes us through some of the critical requirements, priorities, and guiding principles that led her to select SignUp as part of that project and how it benefited that organization. We then discuss how, years later, Tina came to lead SignUp's consulting services for Dynamics 365 Finance & Operations in North America. Rob Ashe, head of North America at Signup, also joins us and to talk about future plans for ExFlow that D365 customers can look forward to.