How L&D Can Adapt to Business Change with Craig Hamill and Lyndsay Taylor from Direct Line

04/02/24 • 41 min

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line,

Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years.

In this episode, Adam, Lyndsay and Craig discuss:

The impact of COVID-19 - changing to digital learning overnight.
How L&D can help attract and retain employees in remote roles.
Why using multiple modalities to deliver learning can help engagement.
The importance of technology in L&D today.
Upskilling and reskilling existing team members to adapt to the new changes in the organisation.

Connect on LinkedIn.

Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line,

Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years.

In this episode, Adam, Lyndsay and Craig discuss:

The impact of COVID-19 - changing to digital learning overnight.
How L&D can help attract and retain employees in remote roles.
Why using multiple modalities to deliver learning can help engagement.
The importance of technology in L&D today.
Upskilling and reskilling existing team members to adapt to the new changes in the organisation.

Connect on LinkedIn.

Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/

Previous Episode

Explore the Global Sentiment Survey with Don Taylor

In this interview, Adam chats with Don Taylor, Chair of the Learning Technologies Conference and Learning and Skills Group, as well as the Network Chair at VC Emerge Education.

Don runs the Global Sentiment Survey, which finds out what L&D professionals think will be hot this year and the main challenges they foresee.

In this episode, Adam and Don discuss:

The top five answers of the Global Sentiment Survey.
How the answers in the survey are analysed.
The challenges around AI for L&D professionals.
The differences between the first survey in 2016 and 2024, moving from social learning to AI.

Download the GSS: https://donaldhtaylor.co.uk/research_base/global-sentiment-survey-2024/

Connect with Don on LinkedIn: https://www.linkedin.com/in/donaldhtaylor/

Next Episode

The Challenges of Rolling out New Technology in Global Organisations with Rebecca Tisdale

In this interview, Adam speaks with Rebecca Tisdale who is a Learning Leader for a global corporation.

Rebecca specialises in implementing transformation programs through consulting, designing, leading, and coordinating cutting-edge learning solutions to serve global audiences.

In this episode, Adam and Rebecca discuss: