Happy Anniversary!
08/05/21 • 8 min
Happy Anniversary to the Joy of Membership Podcast!
This week's episode marks exactly one year since the launch of Episode 1. In honor of this milestone episode, I'll be sharing a few things I've picked up from our audience, as well as a bit of the feedback I received from you all on your "aha!" moments from the show.
Thank you for spending a little time each week here with me on the podcast, and I hope you're as excited as I am for the knowledge coming your way in year two!
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ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education...
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration, and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.
Happy Anniversary to the Joy of Membership Podcast!
This week's episode marks exactly one year since the launch of Episode 1. In honor of this milestone episode, I'll be sharing a few things I've picked up from our audience, as well as a bit of the feedback I received from you all on your "aha!" moments from the show.
Thank you for spending a little time each week here with me on the podcast, and I hope you're as excited as I am for the knowledge coming your way in year two!
****
ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education...
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration, and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.
Previous Episode
Helpful with Strategic Content: Leona Dalavai Scott
I am so excited to introduce you to Leona Dalavai Scott. She is a content creator, founder and president of JEP Marketing Communications in North Texas. Having worked for professional and trade associations for most of her professional career, she is committed to using content as a way to build membership value to attract, convert and retain members and customers. She recently published The C.O.N.T.E.N.T. Solution, a step-by-step workbook on how to use content to drive membership through goal setting and planning. When she is not working, she enjoys spending time with her husband and three daughters in Texas. Her favorite hobbies include cooking Indian food (yum!), cruising the bike trails in her neighborhood, and reading. The thing that I absolutely love about Leona is that in our talk, it wasn't just about content being important, but actually how to make it easy to do, and that's really important for organizations that are juggling a lot of balls and needing to find ways to do things that don't take a lot of time, energy, and staff resources. In fact, download Leona's free five-sequence "plug and play" templates to help you convert more prospects into new members here: https://bit.ly/conversioncontent. I hope you enjoy this conversation with Leona!
Connect with Leona:
www.ProfitableContentMenu.com
****
ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education...
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration, and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.
Next Episode
When Good Emails Go Bad (womp, womp, womp)
After 52 episodes, The Joy of Membership Podcast is officially entering our 2nd season. To those of you who have become listeners, thank you for allowing me to be part of your weekly audio experience!
The format of the show is changing for season 2, based on oh-so-many lessons learned and the aha moments that listeners shared from season 1.
Here’s what you can expect, going forward:
Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:
- Pre-renewal warm-ups
- Member recruitment drives
- Welcome kits and onboarding sequences
- Responding to member concerns or complaints
- Sponsor appreciation campaigns
In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.
Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.
****
After a brief explanation about the new show format, our topic for this show is recovering from email errors... yep, when good emails go bad. Embarrassing errors happen to everyone. In this episode, Joy shares 3 ways you can respond.
****
ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education...
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration, and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.
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