Targeting Insurance Fraud in a Digital World

03/16/24 • 55 min

Insurance fraud is one of the biggest drivers of expense for the industry and Joel Stephenson, Director of Digital Intelligence for Intertel, explains the new realities in a digital world. With a background in law enforcement and accident re-recreation Joe talks about fraud, how it happens and what Intertel is doing to catch fraudsters with new artificial intelligence enhanced technology to find digital fingerprints.

In this episode:

Learn about social media audits
How third parties participate in insurance fraud schemes
The indicators of where fraud might occur such as income
The level of awareness by law enforcement of fraud
How synthetic ID and fake policies are used for fraud

Joe has an amazing story with how he came to Intertel look at fraud and what they are doing to help the insurance industry recover billions of dollars in expenses.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode:

Learn about social media audits
How third parties participate in insurance fraud schemes
The indicators of where fraud might occur such as income
The level of awareness by law enforcement of fraud
How synthetic ID and fake policies are used for fraud

Joe has an amazing story with how he came to Intertel look at fraud and what they are doing to help the insurance industry recover billions of dollars in expenses.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Previous Episode

Cybersettle aims to streamline claims settlements

The claims process is where insureds realize the value of their policy and it's not always easy. Cybersettle President and CEO Vinodh Swaminathan explains how this SaaS platform is a service that can be integrated into the claims settlement process and provide an efficient and fair experience.

In this episodes learn about

The financial side of claims settlement
Where opportunities for enhance value exist in claims
Efficiencies for insureds in their experience journey
Embedded services concepts and opportunities
How re-commerce and warranties are new settlement frontier

Vinodh shares perspectives on automation in the insurance channel and advice on migrating from a managed service model to SaaS to maximize growth potential.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Next Episode

Making data work for insurance- Garret Gray, Core Logic

The insurance industry has data everywhere but making it useful is a challenge. Garret Gray, President of Insurance Solutions at Core Logic has some ideas for what insurance professional need to consider when gathering data and using it.

In this episode:

Understanding the diverse data sources that provide insurance insights
Importance of good data and how it will create value with AI
How insurance companies look at tech in relation to existing business operations
Why the industry is not taking a long term view of pricing risk
How bias creep can influence decisions even with data
Podcast Philosophy

Garret has an amazing history as an entrepreneur and he shares his personal experiences with the incredible resources of Core Logic to help provide context to the ongoing insurance data revolution.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.