The Insurance Podcast

The topics were wide open when Ryan Hanley agreed to come on the show so we started near his beginning and let it run. We know Ryan is coming up to speak at IBAM soon and wanted to give the audience a preivew of who they will see and after it all, what we learned was Ryan knows how to focus through the noise.

In this episode:

• How Ryan evolved in his career and the paths he took
• How to see through challenges and pursue purpose
• Why insurance still has loads of opportunity but change is afoot
• How he find topics for speaking and what audiences can expect

Enjoy this great dialogue with Ryan, some stories, transparency, honesty and incredible awareness from one of the leaders with insurance leadership!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Claims and restoration is where the most policy holders determine the value of their insurance and Bill Dietz, President of Paul Davis Restoration Canada, talks about how to modernize and expand the value at a difficult time.

In this episode:

• How to address service and expectations of insureds post CAT losses
• Why investing in company culture has helped attract great talent
• Using technology to provide transparency in the restoration process
• How people are still the most important asset for a successful experience
• Podcast Philosophy

Bill's experience and understanding of the restoration industry helps provide amazing context for how the industry at large can improve it's service and deliver value during a situation neither the insureds or their insurance company want to have.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The insurance industry has data everywhere but making it useful is a challenge. Garret Gray, President of Insurance Solutions at Core Logic has some ideas for what insurance professional need to consider when gathering data and using it.

In this episode:

• Understanding the diverse data sources that provide insurance insights
• Importance of good data and how it will create value with AI
• How insurance companies look at tech in relation to existing business operations
• Why the industry is not taking a long term view of pricing risk
• How bias creep can influence decisions even with data
• Podcast Philosophy

Garret has an amazing history as an entrepreneur and he shares his personal experiences with the incredible resources of Core Logic to help provide context to the ongoing insurance data revolution.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insurance fraud is one of the biggest drivers of expense for the industry and Joel Stephenson, Director of Digital Intelligence for Intertel, explains the new realities in a digital world. With a background in law enforcement and accident re-recreation Joe talks about fraud, how it happens and what Intertel is doing to catch fraudsters with new artificial intelligence enhanced technology to find digital fingerprints.

In this episode:

• Learn about social media audits
• How third parties participate in insurance fraud schemes
• The indicators of where fraud might occur such as income
• The level of awareness by law enforcement of fraud
• How synthetic ID and fake policies are used for fraud

Joe has an amazing story with how he came to Intertel look at fraud and what they are doing to help the insurance industry recover billions of dollars in expenses.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Legacy insurance technology is costly and debatably efficient but there is more and more talk about the hidden fees that come with accessing your data. Sherif Gemayel, founder of Trufla Technology shares some thoughts on what he calls "Tech Tariffs". In this episode:

• What the true cost of operation is for many brokers and agents
• Why you are paying a fee for a non-revenue generating action
• How technology and SaaS services are priced and the extra charges
• Why core systems need to deliver core value for insurance agents and brokers
• Learn how to avoid paying a tech tariff

Sherif knows a thing or two about how insurance distribution works as he's built a company to support the channel, but that does not mean he sits back and let's others get away with unjust and unfair charges.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.