Improving Consumer Experience through Behaviour Science with Dr Becki Maher

11/08/23 • 29 min

Today we explore the impact of understanding consumer behavioural experience can have on improving client experience, marketing campaigns and our interactions with our customers with Dr Becki Maher. We discuss physiology of our verbal interactions, how we can make positive changes with small tweeks to our use of words, and how this will play a bigger role in the customer experience as technology develops in the next 10 years.

To learn more about Becki Maher and her work, you can visit the Inside Minds website at: https://inside-minds.com/

As always, we'd love to hear your thoughts and comments; please feel free to drop us an email or a message on Linkedin. Find out more about Trimble group at

https://www.trimblegroup.io/ or Toby's https://www.linkedin.com/in/toby-trimble-57759b20

Hosted on Acast. See acast.com/privacy for more information.

To learn more about Becki Maher and her work, you can visit the Inside Minds website at: https://inside-minds.com/

As always, we'd love to hear your thoughts and comments; please feel free to drop us an email or a message on Linkedin. Find out more about Trimble group at

https://www.trimblegroup.io/ or Toby's https://www.linkedin.com/in/toby-trimble-57759b20

Hosted on Acast. See acast.com/privacy for more information.

Previous Episode

Podcasts, Clinical Education and Helping Vets Thrive with Hugh Hiemstra

Today on the podcast we’re talking about podcasts with vet and podcaster Hugh Hiemstra, we explore Hugh’s background and how he's using podcasts for clinical education and helping veterinary professionals thrive.

To find out more about Hugh and his work you can find him on LinkedIn here; https://www.linkedin.com/in/hubert-hiemstra-29ba2476/ Hugh’s podcast 'The Vet Vault' can be found here; https://podcasts.apple.com/au/podcast/the-vet-vault/id1458984289

As always, we'd love to hear your thoughts and comments; please feel free to drop us an email or a message on Linkedin. Find out more about Trimble group at

https://www.trimblegroup.io/ or Toby's https://www.linkedin.com/in/toby-trimble-57759b20

Hosted on Acast. See acast.com/privacy for more information.

Next Episode

Mountain bike coaching and adult learning with Andy Barlow

Join Toby in a dynamic conversation with the Mountain Bike Coach, Andy Barlow. Together, they discuss the intersection of teaching, learning, and neuroscience, weaving insights from the world of mountain biking into the broader tapestry of educational theory.

Andy Barlow, a highly regarded mountain bike coach in the UK, shares his unique perspectives on the art of teaching, adapting his methods to suit the diverse skill levels of his students – from absolute beginners to those competing at the Elite level at the UCI World Championships. As the dialogue unfolds, parallels emerge between the learning experiences in the animal health industry and the profound principles of neuroscience employed to ensure knowledge retention.

To find out more about Dirt School and Andy’s work their website is https://www.dirtschool.co.uk/ and their Instagram is https://www.instagram.com/dirtschool/

As always, we'd love to hear your thoughts and comments; please feel free to drop us an email or a message on Linkedin. Find out more about Trimble group at

https://www.trimblegroup.io/ or Toby's https://www.linkedin.com/in/toby-trimble-57759b20

Hosted on Acast. See acast.com/privacy for more information.