The Founder's Log - October 2022

11/08/22 • 15 min

In October, we welcomed 360 Surveying and Building Solutions to our roster of businesses who subscribe to our IT Assistance and Support service. Moving them from Microsoft Office 365 to Google Workspace has allowed them to easily access and collaborate on their business data between teams onsite and those working from home or the office. And with Google Voice, they can direct inbound phone calls to the most relevant team members.
James had his second haircut for the year.
Sometimes business changes when new management is hired. In this case, one of our clients hired a new board of directors who were unwilling to pay a fair price for the services offered by Kimbley IT. And instead opted to leave us and go it alone with no adequate support.
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The Founder's Log - November 2022

This November started with Kyle visiting a new client to install new PCs in their office. The client had not had IT support before joining Kimbley IT and had kept with older computers, which were now slow and sluggish. These computers got replaced with some nice Lenovo desktops, which will be suitable for the next 4 to 5 years. Sod's law did make an appearance when Kyle discovered one of the new monitors was dead on arrival. A replacement got sent out and installed the following day.

During November, a long-serving accountancy customer moved offices. It is the third office move we've helped them with, and as in previous moves, we advised and guided them on technology setup. Kyle visited the new office during the month to set up some technology before the team moved in.

One of our newer accountancy clients who have been with us for a couple of months is also planning to move offices. Before joining us, they used a server to run their Iris software. The plan had always been to replace this server with a cloud solution, and the upcoming office move has become the perfect time to do so, as they don't want the big ugly server in the new office. So over the month, they got migrated to Cloud Desktops by Kimbley IT, which lets any server-based app run Google Cloud for easy access through a web browser, such as Google Chrome.

Finally, we met up for lunch at Harley's steakhouse in Kinver and had a fabulous lunch. I'd recommend visiting if you're in the area. The Rump of Lamb was excellent.