The Founder's Log - December 2022

01/09/23 • 11 min

Hello and Happy New Year! So let's look at how December 2022 worked out for Kimbley IT.
December started with a site visit to Global Pump and Seal, which has partnered with Kimbley IT for nearly a decade. They also featured in one of our first client stories seven years ago. As always, they are delighted with the service they continue to get, and their banter is still on form!
We also visit Inform Accounting, which has been with Kimbley IT for at least eight years and has starred in several client stores. They recently moved to a new location in Sutton Coldfield. This visit was to check that the IT is working well and that all the new team members they have newly onboarded were familiar with the systems. Using Google Workspace by Kimbley IT naturally meant that the new starters had no trouble using Gmails, Calendar and Drive as many use the consumer version in their private lives.
December finished with a flurry of businesses contacting us about our services and booking video calls to find out more and meet the personalities behind Kimbley IT.
⌚TIME STAMPS⌚
0:00 Monthly Recap
0:10 Android Automotive
3:00 What Went On
5:30 New Videos
6:18 New Blogs Post
8:18 Monthly Statistics
📢 CONNECT WITH US 📢
YouTube: https://youtube.com/@kimbleyit
Twitter: https://twitter.com/KimbleyIT
LinkedIn: https://www.linkedin.com/company/kimb...
Website: https://www.kimbley.com
😎 ABOUT US 😎
We're Kimbley IT, based in the UK and providing IT Assistance and Support to businesses worldwide who like to have fun getting their work done from everywhere!

Previous Episode

The Founder's Log - November 2022

This November started with Kyle visiting a new client to install new PCs in their office. The client had not had IT support before joining Kimbley IT and had kept with older computers, which were now slow and sluggish. These computers got replaced with some nice Lenovo desktops, which will be suitable for the next 4 to 5 years. Sod's law did make an appearance when Kyle discovered one of the new monitors was dead on arrival. A replacement got sent out and installed the following day.

During November, a long-serving accountancy customer moved offices. It is the third office move we've helped them with, and as in previous moves, we advised and guided them on technology setup. Kyle visited the new office during the month to set up some technology before the team moved in.

One of our newer accountancy clients who have been with us for a couple of months is also planning to move offices. Before joining us, they used a server to run their Iris software. The plan had always been to replace this server with a cloud solution, and the upcoming office move has become the perfect time to do so, as they don't want the big ugly server in the new office. So over the month, they got migrated to Cloud Desktops by Kimbley IT, which lets any server-based app run Google Cloud for easy access through a web browser, such as Google Chrome.

Finally, we met up for lunch at Harley's steakhouse in Kinver and had a fabulous lunch. I'd recommend visiting if you're in the area. The Rump of Lamb was excellent.

Next Episode

The Founder's Log - January 2022

Hello, and welcome to our first look back on the previous month for 2023.
During January, we picked up several positive-looking leads, which we closed. Resulting in two accountancy firms partnering with Kimbley IT. Bring the number of accountancy firms who partner with Kimbley IT up to nine. Both of these firms were already using Google Workspace. One self-managed and needed to hand over the management of the IT to free up time, and the other wanted to move from their current support partner to Kimbley IT.
During the month, we decided to stop partnering with a legacy client. This client, a local Shooting Ground, had for many years had a barter agreement with us, where we'd look after their IT in return for free Clay Pigeon Shooting.
However, recently it had become clear this deal was no longer fair in that the needs were much more significant than our ability to shoot. So last year, we offered them a corrected agreement with everything outlined and a discounted monthly fee of £350 to get the same support that other businesses get. They turned this down.
At the start of January, they had locked themselves out of their systems and begged us to help them out, which we did and reoffered them the same deal - which again they turned down.
We decided we could no longer support them as it was very unfair that they were dragging us away from our committed clients, so we informed them that we would no longer partner with them on a barter or ad-hoc basis. We have yet to receive a reply. They are welcome to continue with us on a fair and contracted basis.