The EntreLeadership Podcast

Join us as our host, George Kamel, talks to Shane Benson. Shane is the senior vice president of operations at Chick-fil-A corporate and was Chick-fil-A’s vice president of customer experience for 16 years. He shares how the customer service culture at Chick-fil-A has developed over the years and the underlying principles you and your team can put into practice to create repeat customers. Later in the episode, George chats with Luke LeFevre, Ramsey Solutions’ chief creative officer. Luke explains why he repeats certain phrases to his team and why those phrases are important for keeping the team focused on the mission and the vision.

You’ll learn:

• Chick-fil-A’s simple ingredients for great customer service
• The secret sauce for creating consistent customer service
• A simple tool to protect your company culture
• How to transfer your culture to new hires

Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways

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• Kyro Digital: https://bit.ly/KyroDigital

Links mentioned in the episode:

• The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast
• Dave Ramsey’s 7 Baby Steps: https://bit.ly/351RpIi
• Download the free How to Create Core Values guide: https://bit.ly/3oZE3Tt
• Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi

Learn more about EntreLeadership Events:

• EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit
• EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries

Learn more about EntreLeadership Coaching:

• Elite: https://bit.ly/EntreLeadershipElite
• Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups
• Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching
• Workshops: https://bit.ly/EntreLeadershipWorkshops
• Weekly Report Tool: https://bit.ly/WeeklyReportTool

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Is social media a big waste of time, or is it another way you can build your business? On this episode of The EntreLeadership Podcast, we sit down with Jasmine Star—a business strategist who empowers entrepreneurs to build a brand, market it on social media, and create a life they love. This conversation is full of tactical tips and tricks you can use to market your business on social media. Then, in our second conversation, we sit down with Ramsey Solutions' Senior Director of B2C Marketing, Jenny Driessen. She provides helpful insight into how you can more effectively use social media to build relationships with your customers.

The EntreLeadership Podcast

Jasmine Star's Website

Learn more about Social Curator.

Korrect Plumbing, Heating & Air Conditioning, Inc.

Download Key Result Areas (KRAs) template.

Schedule a call with Tim, our producer.

Learn more about EntreLeadership Events:

EntreLeadership Summit | EntreLeadership Master Series

Learn more about EntreLeadership Coaching:

Elite | Advisory Groups | Executive Coaching | Workshops | Weekly Report Tool

Learn more about the offers from our EntreLeadership Partners:

BELAY | Gravy | Hite Digital | NetSuite

Today, we hear from:

• A business owner struggling to fund inventory orders at the speed of cash

• James Clear on how to make better decisions

• A team member wondering if he should still work toward purchasing the business he works for

• A COO calling in to celebrate winning Commercial Roofing Contractor of the Year

Links mentioned in this episode:

• The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast

• Atomic Habits by James Clear: https://bit.ly/42aymU5

• Join James Clear at Summit 2024: https://bit.ly/3Uw3PMQ

• Learn more about EntreLeadership’s Stages of Business: http://bit.ly/3yvdavv

• Start your free trial of EntreLeadership Elite: https://bit.ly/3tI2fN8

• Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070 or submit your question for a chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask

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• Payority: https://bit.ly/3IaA5SK

• Staples: https://staplesbusinessadvantage.com/ramsey

Learn more about EntreLeadership Events:

• EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit

• EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries

Learn more about EntreLeadership Coaching:

• Elite: https://bit.ly/3tI2fN8

• Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups

• Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching

• Workshops: https://bit.ly/EntreLeadershipWorkshops

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If you want your small business to scale, you have to master the art of growing and developing a sales team. But the question is: How do you do that? In this episode of The EntreLeadership Podcast, we sit down with real estate legend Brian Buffini. His business, Buffini & Company, has been teaching people the discipline of sales for 25 years. We get to hear his story of emigrating from Ireland to America, and how he built his business from scratch using his unique sales system. Then George Kamel chats with EntreLeadership Director of Sales Jason Williams to talk about the traits you should look for when hiring a new sales team leader.

The EntreLeadership Podcast

Brian Buffini's website

Buffini & Company’s website

The Emigrant Edge by Brian Buffini

Download The EntreLeader's Guide to Hiring.

Schedule a call with Tim, our producer.

Learn more about EntreLeadership Events:

EntreLeadership Summit | EntreLeadership Master Series

Learn more about EntreLeadership Coaching:

Elite | Advisory Groups | Executive Coaching | Workshops | Weekly Report Tool

Learn more about the offers from our EntreLeadership Partners:

BELAY | Gravy | Hite Digital | NetSuite

Join us as our host, George Kamel, talks with Executive Vice President of EntreLeadership Daniel Ramsey and Director of Ramsey Events Joe Leavitt. They start this episode with a leadership roundtable segment where they discuss why food and fun are foundational to building trust on your team. Later, George chats with Simon Sinek, a brilliant thought leader and bestselling author. He shares how high-performing teams achieve a high level of trust and how you can get that level of trust on your team.

You’ll learn:

• The easiest way to build trust on your team

• The truth about toxic leadership in America

• Why Simon Sinek thinks you should have a spy on your team

• The major disadvantage to working remote

Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each episode: https://bit.ly/podcast-takeaways

Support our sponsors:

• Hite Digital: https://bit.ly/HiteDigital

• NetSuite: https://bit.ly/NetSuiteEntre

• Trainual: https://bit.ly/TrainualEntre

• BELAY: https://bit.ly/351P9AE

Links mentioned in this episode:

• The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast

• Questions for Humans Conversation Cards: Workplace: https://bit.ly/3MOIsnz

• Give us your feedback by leaving a voicemail at 844.944.1070 or emailing [email protected]

• Simon Sinek’s website: https://bit.ly/3CT7OfB

• How to Talk So Kids Will Listen & Listen So Kids Will Talk by Adele Faber and Elaine Mazlish: https://amzn.to/3TonPRx

• Sign up for your 30-day free trial of EntreLeadership Elite: https://bit.ly/3QQ0E1l

Learn more about EntreLeadership Events:

• EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries

• EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit

Learn more about EntreLeadership Coaching:

• Elite: https://bit.ly/3tI2fN8

• Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups

• Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching

• Workshops: https://bit.ly/EntreLeadershipWorkshops

Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq

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Ramsey Solutions Privacy Policy